Good afternoon, I bought a box of PEV in the game the sims 3 worth € 8.99 and I was not credited in the game despite me out of the account. How can I cancel or receive the PEV?

Try contacting iTunes support via this page and ask them to help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

Hi - How can I cancel or donate the remaning amount $0.01 itunes?

My friend gave me a $25 iTunes gift card I switched to the US store and spend most of it with $0.01 remaining - Now I want to switch back and when I click on change country I got a message "You have a store credit balance; you must spend your balance before you can change stores"
How can I cancel or donate the remaning amount?

Go here:
http://www.apple.com/emea/support/itunes/contact.html
and ask the iTunes Store for assistance.
Regards.

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help.

Hi i Bought a secondhand I Phone 4 And i cant access my i cloud it says i have to many accounts how can i reset the i cloud?

Hi i Bought a secondhand I Phone 4 And i cant access my i cloud it says i have to many accounts how can i reset the i cloud?

Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
Best of luck.

TS4006 The iPod is offline and pending to erase, how can I cancel remote erase the content and setting?

How can I cancel the remote erase the content and setting of my iPod touch by ( find my iPhone apps)? The iPod touch is offline and pending to erase! Please help!! Urgent

You can't cancel an erase command.

How can I cancel service during the strike?

I understand that it is not possible to cancel service online. I called the number (1-800-VERIZON) and on completion of the prompts at which I indicated I wished to cancel service I received a recording that no one is able to process the request because of the strike. I am cancelling service because I no longer wish to have a second line.
Solved!
Go to Solution.

OMG, dummy me, I changed providers the day before the strike and now I have nothing, no phone, internet, or cable. Verizon promised a connect date of 08/10 and to date I have no service and It is impossible to get through to cancel service. I did recieve a welcome package from them welcoming me and hoping I am enjoying my new services, what a joke! Just goes to show who's really running the show and not them highly paid executives, Well, strike or not, I'm cancelling my service....eventually. Our only option as I see it is to call BBC or state commissions office ; (

HT1212 While setting up using my home Wi-Fi I followed the direction on the screen, put in my Apple ID and password,& pass code that would lock my phone, now that it's activated I can't unlock it with the pass code! What do I do now?

I contacted my service provider and they told me to codec my iPhone to iTines on a computer, and follow the direction to set my hone back to the factory settings, I have nothing on it yet so I tried this, the iTunes Icon comes up with a lock under it. The phone vibrates part way through the process and still won't unlock. Now what do I do?

Sorry I didn't mean to hit the other button! But I did that suggestion three different times yesterday and it didn't seem to work! Still locked out of my phone! And when I turned it on just now it did the same thing, ( vibrated and wouldn't unlock)! Only this time it told me to connect to iTunes! But last night when I did this iTunes had a lock on it!

HT1473 i have itunes on 2 computers with the same email account. how can I change 1 of the computer email accounts?

I have 2 computers that sign in to itunes on the same account email. How can I change 1 of them without changing the other account?

We have had no issues with the update, nor has anyone we know. Most people never have an issue of any kind.
MMS is working fine for me and everyone I know.
Iphone will sync itunes content with ONE computer at a time.

HT201269 I bought a new 5s and it does not show me my backup from my 4 to restore. How can I transfer everything from my iphone 4 to my 5s?

I bought a new 5s with a new phone number. When I try to restore it from my old phone backups to the new one, the old backups are not there to choose this option.

Hello ace3dman
If you still have your previous iPhone, try backing it up once more time and the restoring that back up to your new iPhone.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Regards,
-Norm G.

Notes are no longer displayed in my email as before. How can I restore all of the information I had stored on Notes before the upgrade?

After I upgraded to Mavericks, all of my "Notes" data was gone. The Note ap is still available but the notes themselves are no longer in Mail as they used to be.They are still on my iPhone, but I want them on my computer, too.

See Recover your iTunes library from your iPod or iOS device.
tt2

Since updated my internet keeps crashing and I have a hard time getting online. What is going on? How can I get rid of the update?

I think my question says it all. I didn't have these problems until I updated today.

See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)

I am in Brazil traveling tmw to NYC. I accidently turned on voice control and now cannot get back to settings icon to turn this feature off. How can I get back to the plain and simple ? Thks. This is urgent since the internet is very slow. Thks///

I am currently in Brazil traveling back to NYC tmw. I accidently , .... playing around with my 13 yr old turned on the voice control.voice over (?) and signed in using "portuguese -Brazilian " as the language of choice even though for the past 4 months I had it set to U.S. English. Now it answers only in Music mode, won't move out of it and in a portuguese that sounds more lie martian than any language spoken on earth. How do I re-set the Nano, get out of this config and back to settings. Anyone out there with an answer since I would like to use tmw on the plane ride home - 9.5 hours. Thks to all ////
dp

How to reset iPod
iPod Troubleshooting Assistant
Finding the "Five Rs" of iPod troubleshooting
iPod troubleshooting basics and service FAQ

I have a MacBook and created a slideshow on IPhoto. I made copies (discs) of the slideshow and they did not come out well...how can I create discs with the same quality as the original?

I created an IPhoto slideshow.... the quality was wonderful on my MacBook and through my projector. I was told to export to my desktop and create copies via IDVD. I did that and the copies are terrible quality. 1. How to I make a copy to look exactly like the original and 2. I do I save as a backup should my Mac crash? Please.... this took a long time to create and I really need help. Thanks!

Why is there no iDVD on my new Mac? How do I get it and how do I install it?
https://discussions.apple.com/docs/DOC-3673

HT201365 I have 2 iPads on the same account how can I see both in the find my iPhone/iPad app because I can only see 1 iPad?

Need help!!!

Make sure that you set up your iCloud account on both devices and that Find My iPhone is turned On. You can also verify if your two iPads' location by signing in to www.icloud.com then Find My iPhone.

How can I cancel an old Imac from apple 5 computers for Itunes?

hello from Italy
I got a new MAC and I want to use it on my family account but on Itunes I already have 5 devices registred on an Itunes account, how can I cancel old devices?
happy Christmas

De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- About authorization and deauthorization.

Good afternoon, I bought a box of PEV in the game the sims 3 worth € 8.99 and I was not credited in the game despite me out of the account. How can I cancel or receive the PEV?

Similar Messages

Maybe you are looking for