Good and bad news but a little confused (draytek 2...

Just returned from holiday a few days ago, on return we found that our phone line was done, no voice or data. Doh
Today a nice BT engineer came, he found a problem with the external wiring of the line, a fe hours later a nice new connection and line up and running...that's good news number 1
As and engineer had been and I'd noticd that Mike_tuner had posted that a firmware update had become avaialble for the Draytek 2750, I like Mike had no luck in getting this router to work when BT infinity was first intalled at my house in January.
So armed with a new solid connection and the firmware I flashed the router connected her up and hay presto a connection, so 2 boxes become 1 the desk looks a lot neater and I can actually have a wireless conection that doesn't keep dropping out...Good news part 2
Now for the bad news..
before the problems with the telphone line, although our connection had quire a few drop outs, i managed a download speed of around 32 mbps, being in the sticks I was more than happy, even though the BT website quoted my 40mbps at the time of ordering.  Now however since the the engineer has been I can only get around 13 mbps???
The bt line test (cant post as it only allows 1 test per hour) says that the maximum poss is 14 mbps?? confused.. i have had  30 so how is this possible??
so guys whats your thoughts, can I get it quicker, should it be quicker, has the work on the line reduced my speed..
cheers
Moose

Hi Ajmooseman
Send us an email using the contact us link in my profile (its in the section About Me).
We can look into your speeds and see what is happening.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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