Good App on Apple IPAD cannot not sync emails

Hello All,
Good App installed on Apple IPAD cannot not sync emails when connected to wireless network at the site.we are using cisco does it required any additional configuration on wlc to allow communication.please advice.
Thanks in Advance.

Per Good for Enterprise website -
"To use Good Mobile Messaging over WiFi in a corporate setting, the IT administrator must make sure the following port is open: UDP port 12000 TCP ports 80, 443, and 21
Good requires that customers open a range of IP addresses (Class C 216.136.156.64/27)"
We use Good on iPads and Android over our Cisco Wireless solution with no issues.
Hope this helps.
Pete

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