Good evening, Today I bought iMac 21.5 MD093.In your website says that the keynote, pages for free and asks me money.Why?
Good evening, Today I bought iMac 21.5 MD093.In your website says that the keynote, pages for free and asks me money.Why?Why??????Please tell me !!!
We are volunteer helpers who are users like yourself. We aren't Apple. You have Applecare. Call them and see what they have to say.
Jerry
Similar Messages
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I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes. Nothing there! The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem. What do I need to do to download the digital copy to my computer/Itunes?
Thank you,
Jonathan MinkI purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes. Nothing there! The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem. What do I need to do to download the digital copy to my computer/Itunes?
Thank you,
Jonathan Mink -
I bought a used iPod touch and when I try to set up my iCloud account, it says that the maximum number of free accounts have been activated on this device. Is there a way around this? I thought I could maybe set up the account on my PC and go from there, but it won't let me do that. It is forcing me to set up on the iPod. Am I doomed to have no iCloud account because I opted for a used device?
See this previous discussion.
icloud: The maximum number of free...: Apple Support Communities -
I have version 3.6.13 Firefox. I have uninstalled and reinstalled, but still keep getting an error message saying that The URL is not valid and cannot be loaded. This happens even when I am on the web page, but the message continues to keep popping up.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
I bought few years ago a Creative Suite Design Premium and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer with a Mac. Can You verify the number you customer services gave me, L. Fernandes : <serial num removed-kglad>. I give you my phone number in Paris : <phone num removed - kglad>. Best regard. Chantal
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
p.s. this is a public forum. posting your phone number is a bad idea and posting your serial number will get it banned (or used by someone else and unavailable to you). -
I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.
Hi Stimulator7
You may find some helpful information in the following link:
http://www.apple.com/support/itunes/store/lostmusic/
If not use the contact us link at the bottom of the page.
Hope this helps
J.C -
hello hi, i just won't to ask, if there has been any changes on how to find a stolen phone, did some one come up with a fare and good solution, new Apps. as it is not fare at all when some one could use it for free and there is a lot of things could be done to this condition, no one seem to care,
i have a story about my sister, am talking on her behalf, she got stolen her phone at a caffee when she just come from a horeble exam, she was very mad and having haedace for not doing well at the exam, i ask her if we could have coffee before we go home, once she sate; while i was getting the coffee for her, some one snicked to her pocket and took the phone, immidatly she feelt it and went on to searching, but nathing was hopefull. what makes it more heart braking is that she worked day and night just to buy the phone and pay for her books and so on as a student. she use to work 16 houres a day before she had to start school. 8 houres in one place and then to the other place. and she was always demanding for more houres to work; one day her boss saw her on her other job and she was serprised to see her and saied OHhh my God Milly if you work like this, i wonder if you servive, how could you also ask for more houres, My sis had to do it she has no parents or any thing, well the phone was taken after only two months of having it. the sad thing is she stile dream having it even though she can't think of buying againe. well me i have tryed a lot of things but i know some were out there there is a solution for people like this, it is not always fare for some one who has payed up to 800 to just loose his ......
ThnksI'm sorry, but your sister, unless she had already turned on the "Find my iPhone" feature and the person who took the phone has not disabled it, is out of luck. She should report the theft to local police authorities, including the serial number of her iPhone. While her experience is unfortunate, there are good reasons why Apple cannot do anything else about it.
I hope she gets her phone back.
Best of luck. -
Please I want to know what can I do to pair my iPhone to my VW as the car says that the phone is not compatible and I tried other phones and it worked very good.
ThanksYou must change or bluetooth module to a more recent one. It's under the passanger seat.
I use this one: 5N0 035 730D. It works great on with the iPhone. You can even play musics from the iphone to the radio (on RCD 510 or RNS 510) wirelessly, using BT-Audio.
I think you can buy it on ebay. It's relatively cheap.
BTW, is your board computer red or white? If it's red there is no bluetooth module comptible with your car and the iPhone. It must be white. -
Good evening,today I've purchased itunes match and its been hassle since, keep saying that is an error try latter.Help
We can sometimes get past this particular message by reregistering the Windows Installer Service.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
If you have a 32 bit system
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Restart the PC and try another install.
If you have a 64-bit system
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another install. -
Good evening! I bought an iphone 4 from a stranger and I want to decode it, but I found out that is blacklist. Can you help me, please?
sylvyu008 wrote:
Good evening! I bought an iphone 4 from a stranger and I want to decode it, but I found out that is blacklist. Can you help me, please?
That means that you bought a stolen phone. -
I just bought the new late 2013 iMac. Can I get the new iWork for free?
I just bought a new late 2013 iMac. Can I get the new iWork for free? I updated it to Mavericks also. The Mac App store is showing $19.99 for each iWork component (Pages, Numbers, Keynote). I also bought the previous iWork version, if that matters. Free updates for iPhoto and iMovie seemed to show up with no problems. Maybe these are just glitches that will clear up in a couple of days?
Hi. If you want it to get updated, this should take care of it.
1. Uninstall iWork from your Mac.
2. Do a fresh install of iWork from DVD.
3. Install iWork update from Apple Downloads (direct link here: http://support.apple.com/kb/DL1563)
4. Sign into the Mac App Store, and check for updates. It should now show up as a free update. You may have to give it a few minutes (i.e. 10-15 minutes).
I've been a Windows user for years, so I know all of the tricks by now. I had hoped I would not need this knowledge for a Mac, but oh well...
Good luck. -
Good evening,
Have been buying ipad4 device used by a licensed legal place in the UAE during use shows that locked the machine by the previous user's icloud I can not deal with it, please helpamr35 wrote:
But I want to figure out a solution to this problem because I was not able to get to the first user because I did not know this person, or access to the store where you purchased the working conditions, please help because I had paid an exorbitant amount to buy
There is no solution other than having the device cleared by the former owner. If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it. -
I just updated my RAM (replaced the two 2 gig cards with two Corsair 8 gig cards) and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times with Photoshop and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.
Here is the crash report:
Interval Since Last Panic Report: 5426204 sec
Panics Since Last Report: 2
Anonymous UUID: 2DD57DDB-BB42-5614-395A-CA6225BDAFD9
Wed Mar 20 11:36:53 2013
panic(cpu 0 caller 0xffffff801aa43d8e): "a freed zone element has been modified in zone: maps"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:219
Backtrace (CPU 0), Frame : Return Address
0xffffff81eb0eb950 : 0xffffff801aa1d626
0xffffff81eb0eb9c0 : 0xffffff801aa43d8e
0xffffff81eb0eba00 : 0xffffff801aa435d2
0xffffff81eb0ebae0 : 0xffffff801aa663f7
0xffffff81eb0ebb20 : 0xffffff801aa67398
0xffffff81eb0ebc70 : 0xffffff801aa6887c
0xffffff81eb0ebd20 : 0xffffff801ad5b8fe
0xffffff81eb0ebf50 : 0xffffff801ade182a
0xffffff81eb0ebfb0 : 0xffffff801aaced33
BSD process name corresponding to current thread: launchd
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001a800000
Kernel text base: 0xffffff801aa00000
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 1070542822
last loaded kext at 707348380: com.apple.driver.AppleIRController 320.15 (addr 0xffffff7f9c53e000, size 28672)
loaded kexts:
at.obdev.nke.LittleSnitch 3908
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3There have been a few reports on here where Corsair RAM seems to have caused users a lot of grief with crashes.
The recommendation on here, mostly, is to only buy RAM from macsales.com or crucial.com as they guarantee their modules will work and offer a no quibble lifetime guarantee.
I'd put the original RAM back in, return the Corsair chips for a refund and re-order from one of those two companies.
http://eshop.macsales.com/shop/apple/memory/iMac
http://www.crucial.com/ -
I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. For my personal use, I did not a need to join Creative Cloud. Have you any suggestions for a work-around?
Try to install Adobe application Manager from below link and check
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager : Thank You -
Good evening at all. I 've one iphone4 with a big problem at the botton of home. Of i prese the b
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