Good evening, Today I bought iMac 21.5 MD093.In your website says that the keynote, pages for free and asks me money.Why?

Good evening, Today I bought iMac 21.5 MD093.In your website says that the keynote, pages for free and asks me money.Why?Why??????Please tell me !!!

We are volunteer helpers who are users like yourself. We aren't Apple. You have Applecare. Call them and see what they have to say.
Jerry

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    I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes.  Nothing there!  The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem.  What do I need to do to download the digital copy to my computer/Itunes?
    Thank you, 
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    I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes.  Nothing there!  The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem.  What do I need to do to download the digital copy to my computer/Itunes?
    Thank you, 
    Jonathan Mink

  • I bought a used iPod touch and when I try to set up my iCloud account, it says that the maximum number of free accounts have been activated on this device. Is there a way around this?

    I bought a used iPod touch and when I try to set up my iCloud account, it says that the maximum number of free accounts have been activated on this device. Is there a way around this? I thought I could maybe set up the account on my PC and go from there, but it won't let me do that. It is forcing me to set up on the iPod. Am I doomed to have no iCloud account because I opted for a used device?

    See this previous discussion.
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  • I am constantly getting pop ups saying that The URL is not valid and cannot be loaded even though I am on the web page.

    I have version 3.6.13 Firefox. I have uninstalled and reinstalled, but still keep getting an error message saying that The URL is not valid and cannot be loaded. This happens even when I am on the web page, but the message continues to keep popping up.

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
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    * [[Troubleshooting plugins]]
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  • I bought few years ago a Creative Suite Design Premium  and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer

    I bought few years ago a Creative Suite Design Premium  and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer with a Mac.  Can You verify the number you customer services gave me, L. Fernandes : <serial num removed-kglad>. I give you my phone number in Paris : <phone num removed - kglad>. Best regard. Chantal

    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
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    I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

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    J.C

  • Hello hi, i just won't to ask, if there has been any changes on how to find a stolen phone, did some one come up with a fare and good solution. as it is not fare at all when some one could use it for free and there is a lot of things could be done to this

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    Thnks

    I'm sorry, but your sister, unless she had already turned on the "Find my iPhone" feature and the person who took the phone has not disabled it, is out of luck. She should report the theft to local police authorities, including the serial number of her iPhone. While her experience is unfortunate, there are good reasons why Apple cannot do anything else about it.
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  • Hello I just bought a car VW scirocco and I can't pair the iPhone with the car as the car says that the phone is not compatible so what can I do ?

    Please I want to know what can I do to pair my iPhone to my VW as the car says that the phone is not compatible and I tried other phones and it worked very good.
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    You must change or bluetooth module to a more recent one. It's under the passanger seat.
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    I think you can buy it on ebay. It's relatively cheap.
    BTW, is your board computer red or white? If it's red there is no bluetooth module comptible with your car and the iPhone. It must be white.

  • Good evening,today I've purchased itunes match and its been hassle since, keep saying that is an error try latter.Help

    Good evening,today I've purchased itunes match and its been hassle since, keep saying that is an error try latter.Help

    We can sometimes get past this particular message by reregistering the Windows Installer Service.
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    Type %windir%\system32\msiexec.exe /regserver and hit enter.
    Restart the PC and try another install.
    If you have a 64-bit system
    At the command prompt:
    Type %windir%\system32\msiexec.exe /unregister and hit enter.
    Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
    Type %windir%\system32\msiexec.exe /regserver and hit enter.
    Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
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  • Good evening! I bought an iphone 4 from a stranger and I want to decode it, but I found out that is blacklist. Can you help me, please?

    Good evening! I bought an iphone 4 from a stranger and I want to decode it, but I found out that is blacklist. Can you help me, please?

    sylvyu008 wrote:
    Good evening! I bought an iphone 4 from a stranger and I want to decode it, but I found out that is blacklist. Can you help me, please?
    That means that you bought a stolen phone.

  • I just bought the new late 2013 iMac.  Can I get the new iWork for free?

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  • Good evening, Have been buying ipad4 device used by a licensed legal place in the UAE during use shows that locked the machine by the previous user's icloud I can not deal with it, please help

    Good evening,
    Have been buying ipad4 device used by a licensed legal place in the UAE during use shows that locked the machine by the previous user's icloud I can not deal with it, please help

    amr35 wrote:
    But I want to figure out a solution to this problem because I was not able to get to the first user because I did not know this person, or access to the store where you purchased the working conditions, please help because I had paid an exorbitant amount to buy
    There is no solution other than having the device cleared by the former owner. If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

  • I just updated my RAM and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.

    I just updated my RAM (replaced the two 2 gig cards with two Corsair 8 gig cards) and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times with Photoshop and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.
    Here is the crash report:
    Interval Since Last Panic Report:  5426204 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    2DD57DDB-BB42-5614-395A-CA6225BDAFD9
    Wed Mar 20 11:36:53 2013
    panic(cpu 0 caller 0xffffff801aa43d8e): "a freed zone element has been modified in zone: maps"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:219
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81eb0eb950 : 0xffffff801aa1d626
    0xffffff81eb0eb9c0 : 0xffffff801aa43d8e
    0xffffff81eb0eba00 : 0xffffff801aa435d2
    0xffffff81eb0ebae0 : 0xffffff801aa663f7
    0xffffff81eb0ebb20 : 0xffffff801aa67398
    0xffffff81eb0ebc70 : 0xffffff801aa6887c
    0xffffff81eb0ebd20 : 0xffffff801ad5b8fe
    0xffffff81eb0ebf50 : 0xffffff801ade182a
    0xffffff81eb0ebfb0 : 0xffffff801aaced33
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    Not yet set
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x000000001a800000
    Kernel text base: 0xffffff801aa00000
    System model name: iMac11,2 (Mac-F2238AC8)
    System uptime in nanoseconds: 1070542822
    last loaded kext at 707348380: com.apple.driver.AppleIRController    320.15 (addr 0xffffff7f9c53e000, size 28672)
    loaded kexts:
    at.obdev.nke.LittleSnitch    3908
    com.apple.driver.AppleIRController    320.15
    com.apple.driver.AppleUSBCardReader    3.1.0
    com.apple.driver.AppleFileSystemDriver    3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    34
    com.apple.iokit.SCSITaskUserClient    3.5.1
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.2.2
    com.apple.driver.AppleUSBHub    5.2.5
    com.apple.driver.AppleFWOHCI    4.9.6
    com.apple.driver.AirPort.Atheros40    600.70.23
    com.apple.driver.AppleUSBEHCI    5.4.0
    com.apple.driver.AppleAHCIPort    2.4.1
    com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
    com.apple.driver.AppleUSBUHCI    5.2.5
    com.apple.driver.AppleEFINVRAM    1.6.1
    com.apple.driver.AppleACPIButtons    1.6
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.6
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
    com.apple.nke.applicationfirewall    4.0.39
    com.apple.security.quarantine    2
    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
    com.apple.iokit.IOUSBHIDDriver    5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
    com.apple.iokit.IOUSBMassStorageClass    3.5.0
    com.apple.driver.AppleUSBMergeNub    5.2.5
    com.apple.driver.AppleUSBComposite    5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
    com.apple.iokit.IOUSBUserClient    5.2.5
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IO80211Family    500.15
    com.apple.iokit.IOAHCIFamily    2.2.1
    com.apple.iokit.IOEthernetAVBController    1.0.2b1
    com.apple.iokit.IONetworkingFamily    3.0
    com.apple.iokit.IOUSBFamily    5.4.0
    com.apple.driver.AppleEFIRuntime    1.6.1
    com.apple.iokit.IOHIDFamily    1.8.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    220
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    344
    com.apple.iokit.IOStorageFamily    1.8
    com.apple.driver.AppleKeyStore    28.21
    com.apple.driver.AppleACPIPlatform    1.6
    com.apple.iokit.IOPCIFamily    2.7.2
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 0 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3

    There have been a few reports on here where Corsair RAM seems to have caused users a lot of grief with crashes.
    The recommendation on here, mostly, is to only buy RAM from macsales.com or crucial.com as they guarantee their modules will work and offer a no quibble lifetime guarantee.
    I'd put the original RAM back in, return the Corsair chips for a refund and re-order from one of those two companies.
    http://eshop.macsales.com/shop/apple/memory/iMac
    http://www.crucial.com/

  • I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. I do not want t

    I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. For my personal use, I did not a need to join Creative Cloud. Have you any suggestions for a work-around?

    Try to install Adobe application Manager from below link and check
    Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager : Thank You

  • Good evening at all. I've a iphone4 with a big problem abitanti the botton of home. Of i presa the botton in any case, the screen si blocked . Do tuo grave the sale problem in other case? Best regatds

    Good evening at all. I 've one iphone4  with a big problem at the botton of home. Of i prese the b

    Please post in your native language. This makes absolutely no sense at all in English.

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