Good guide over implementation features of Solution Manager

Hi Gurus,
Iam new to Solution Manager . We currently hv Solution Manager 3.2 installed in our scenario.Iam being asked to xplore athe features of SM. Can somebody send me good pdf/word guides detailing the features of SM like Solution Manager Diagnostics,Project Simulation, Change request Management and System Monitoring etc and their benefits of implementation along with scope.I currently want good guides over these features.My Email Id is [email protected] .
Regards,
Saumya

Hi All,
Iam sorry i think i hv put up my question in a wrong way ,actually i am looking forward to implement only two features in Solution Manager as of now :
Solution Manager diagnostics and Project Simulation
So i require good detailed pdf/word guides on their implementation along with their requirement details .Plz dont provide Help links as i already know them.My Email id is [email protected] .
Regards,
Saumya

Similar Messages

Logical systems while implementing charm in solution manager

Hello Everybody,
I just wanted to know how many logical systems we need while implementing charm in solution manager 7.0. I have 3 clients in development , 3 clients in Quality and 1 client in production.
Thank you,
vikram.

Hi Vikram,
Yes, i1n ChaRM we always work with logical systems, I mean clients.
The standard is:
DEV -> QAS -> PRD
However, you can also use:
- Minimum
DEV -> PRD
- Target groups
DEV -> QAS -> PRD
- > TST
DEV -> QA1 -> QA2 -> PRD
DEV -> QA1 -> PR1
-> QA2 -> PR2
There are a lot of combination possible.
BR
Fernando

How to get the ASAP 7.0 Implementation roadmap in Solution manager system?

Hi,
We are on SOLMAN 7.0 SP19 and we wanted to use the ASAP 7.0 roadmap for an implementation project. But currently we dont see this roadmap in the list of Roadmaps available. Can some one tell how it can be brought in and made available in Solution manager system. Is it done through a SAP note? If not where do we can get this roadmap? I know the HTML version is available in service matketplace but we want the roadmap to be assigned in Solution manager project.
Regards,
Kathir

Hi Lori,
Thanks for your reply. Do you have information on what support pack level of ST-ICO will have the Roadmap ASAP 7.0?
The currentl level of my system is ST-ICO 150_700 0018.
Regards,
Kathir

Need help on implementing functionalities of solution manager

Hi solution manager gurus, i have to propose a method to implement SOLMAN functionality
Landscape consists of around 15 servers
SAP users 800
typical 3 system DEV-CONS-PRD landscape on all instances
Till now only Upgrade service functionality has been used in SOLMAN, they would like to implement the services below
   1. Engagement and Service Delivery u2013 service delivery and issue management
   2. System Administrations (Solution Monitoring, Root Cause Analysis, System Diagnostic, including non-SAP IT environments)
   3. Implementation/Upgrading SAP Solutions (Scenario Management)
   4. Business Process operations (Incident Management, System Landscape (cross IT landscape)
   5. Change management (for functional enhancements and updates)
   6. Test Management
Can anyone suggest the right approach in implementing those services
also can anyone suggest a rough possible time line in implementing this with rough FTE?

Hi,
my suggestion is to check the standard documentation of the interface IF_EX_ME_GUI_PO_CUST.
After that you can check the method IF_EX_ME_GUI_PO_CUST~TRANSPORT_TO_DYNP in the example implementation class CL_EXM_IM_ME_GUI_PO_CUST.
Usefull links:
[Re: Implementing badi ME_GUI_PO_CUST;
[Re: ME21N - PO Enhancement using BADI;
Kind Regards.
Andrea

Urgently required Good Installation Document for SAP Solution Manager 4.0

Hello Experts,
Iam implementing /installing SAP Solution Manager 4.0 in our scenario in a day/two. My query is tat do we need to install it APAP + JAVA based only or can we install it ABAP based only?
Secondly i needed good self prepared document for SAP Solution Manager 4.0 installation which gives me step wise step procedure in detail.Plz dont give service marketplace link as i hv already seen and checked installion guide over it ,act. i wanted self prepared doc which is of more use. The useful answers shall be surely awarded points. Requested to revert at earliest as i need this guide in a day itself.
My Email Id is [email protected] .
Regards,
Saumya

Hey Somya,
Can u plz send me the configuration guide of change request management that Rakesh had sent to you..
My Email-id is [email protected]
Plz its urgent, let me know if u want me to open a new thread so that i can reward you with points..
Tnx in advance.

Mdm implementation with solution manager

hi
i heard we can do implementation of sap mdm with solution manager .
can any body tell me wheere is the implementation guide for sap mdm in solution manager
thanks
if u have any material on mdm please send me on : [email protected]
thanks a lot
akhil

Hi Akil,
did you find the answer to your question?
Points will be generously accorded
Thanks!
Mircea

Solution Manager for Implementation project

Hello,
I want to know how we should use solution manager for an implementation project. I am aware about the ASAP methods and the transactions in solman system for each phase. I have starting trouble like how to and where to start with? My ECC systems are not yet installed. Still we can go ahead with Blueprint creation and definition of roadmaps etc. Currently, it is done on paper. If anybody has done an implementation project through solution manager, could you please give me some hints how to start ? I repeat I am aware of the transactions but dont know what to add there in solar01/02 when the process are not defined/system not installed. Please guide me.
Rajeev

Hi Rajeev,
You're correct; you can start building the Business Blueprint without SMSY having all the systems that are 'to-be'. As long as you enter logical components in the project landscape with the correct product versions, you can replace those with the actual components once they have been installed. The BPR needs those product versions in the blueprint when you load the relevant scenario's. Once loaded, you can start documenting the scenario's, place the processes and process steps not used out of scope or delete them entirely and define custom scenario's, processes and process steps.
When the Blueprint has been completed with relevant design documentation, the Configuration transaction can be used to document how you actually configure the systems and, of course, to configure them from Solution Manager. The system landscape officially has to be definitive at the end of the Blueprint phase, unless you won't be configuring the systems centrally from Solution Manager.
The Solution is actually not necessary for a clean implementation; the Project will eventually lead to the solution. Once the systems are all configured and documented in SSM, you create the Solution and upload the project documentation into it in the Solution Directory.
Let us know how you get on!
Kind regards,
Patrick

Difference between Solution manager and ASAP

Hi All,
Can anyone tell me what's the difference between SAP solution manager and ASAP?
Regards
Saroj

ASAP stands For Accelerated SAP........its a SAP implementation methodology. It consists of Five phases---
1. Project Preparation
2. Business Blueprint
3. Realization phase
4. Final preparation phase
5. Go live and Support
For Solution manager u can follow this link:
http://www.sap.com/services/pdf/BWP_SB_SAP_Solution_Manager.pdf
ASAP and Solution Manager are tools used for managing SAP implementation and roll out project. Both supports sevral stages of the project as mention by Raj.
The main Difference between three tools (ASAP, VSAP and Solution Manager) are as follow:
ASAP:
- Offline CD set with tools, content and a methodology for component-based implementation projects
VSAP:
- Offline CD set with tools, content and methodologies for Evaluation, Implementation and Continuous Business Improvement
- ASAP CD set is used as a tool platform. ASAP content is included to cover the implementation phase
Solution Manager:
- Onsite platform to support key implementation actitivities
- Including key ASAP concepts and tool features
- Enhanced concepts to encompass the specifics of mySAP.com implementations
- Integrated platform to support Implementation and operation of mySAP.com
- Solution Manager is server based tool.
More informaiton you can find from the following links:
ValueSAP : https://www.service.sap.com/valuesapupdates
Solution Manager: http://service.sap.com/solutionmanager
some documents what is the duty of asap and solution manager i think with u can understand the difference.
asap means,
ASAP
ASAP stands for Accelerated SAP. Its purpose is to help design SAP implementation in the most efficient
manner possible. Its goal is to effectively optimize time, people, quality and other resources, using a proven
methodology to implementation.
ASAP focuses on tools and training, wrapped up in a five-phase process oriented roadmap for guiding
implementation.
The road map is composed of five well-known consecutive phases:
Phase 1 Project Preparation
Phase 2 Business Blueprint
Phase 3 Realization
Phase 4 Final Preparation
Phase 5 Go-Live and support
In today's post we will discuss the first phase.
Phase 1 : Project Preparation
Phase 1 initiates with a retrieval of information and resources. It is an important time to assemble the
necessary components for the implementation. Some important milestones that need to be accomplished
for phase 1 include
Obtaining senior-level management/stakeholder support
identifying clear project objectives
architecting an efficient decision-making process
creating an environment suitable for change and re-engineering
building a qualified and capable project team.
Senior level management support:
One of the most important milestones with phase 1 of ASAP is the full agreement and cooperation of the
important company decision-makers - key stakeholders and others. Their backing and support is crucial for a
successful implementation.
Clear project objectives:
be concise in defining what your objectives and expectations are for this venture. Vague or unclear notions of
what you hope to obtain with SAP will handicap the implementation process. Also make sure that your
expectations are reasonable considering your company's resources. It is essential to have clearly defined
ideas, goals and project plans devised before moving forward.
An efficient decision making process:
One obstacle that often stalls implementation is a poorly constructed decision-making process. Before
embarking on this venture, individuals need to be clearly identified. Decide now who is responsible for
different decisions along the way. From day one, the implementation decision makers and project leaders
from each area must be aware of the onus placed on them to return good decisions quickly.
Environment suitable for change and re engineering:
Your team must be willing to accept that, along with new SAP software, things are going to change, the
business will change, and information technology enabling the business will change as well. By
implementing SAP, you will essentially redesign your current practices to model more efficient or predefined
best business practices as espoused by SAP. Resistance to this change will impede the progress of your
implementation.
Building a qualified project team:
Probably the most important milestone early in assembling a project team for the implementation. If you are
implementing the materials management and plant maintenance modules, you need to include people from
both of these departments. The team should also represent management as well as non management or
"functional" personnel. Sometimes management is less aware of the day-to-day functions of an organization,
including how implementing SAP will tactically influence those function
ASAP- Second Phase- Business Blueprint
SAP has defined a business blueprint phase to help extract pertinent information about your company that is
necessary for implementation. These blueprints are in the form of questionnaires that are designed to probe
for information that uncovers how your company does business. As such, they also serve to document the
implementation. Each business blueprint document essentially outlines your future business processes and
business requirements. The kinds of questions asked are germane to the particular business function, as
seen in the following sample questions:
1) What information do you capture on a purchase order?
2) What information is required to complete a purchase order?
Accelerated SAP question and answer database:
The question and answer database (QADB) is a simple although aging tool designed to facilitate the creation
and maintenance of your business blueprint. This database stores the questions and the answers and
serves as the heart of your blue print. Customers are provided with a customer input template for each
application that collects the data. The question and answer format is standard across applications to
facilitate easier use by the project team.
Issues database:
Another tool used in the blueprinting phase is the issues database. This database stores any open concerns
and pending issues that relate to the implementation. Centrally storing this information assists in gathering
and then managing issues to resolution, so that important matters do not fall through the cracks. You can
then track the issues in database, assign them to team members, and update the database accordingly.
ASAP Phase- 3 - Realization:
With the completion of the business in phase 2, "functional" experts are now ready to begin configuring SAP.
The Realization phase is broken in to two parts.
1) Your SAP consulting team helps you configure your baseline system, called the baseline configuration.
2) Your implementation project team fine-tunes that system to meet all your business and process
requirements as part of the fine tuning configuration.
The initial configuration completed during the base line configuration is based on the information that you
provided in your blueprint document. The remaining approximately 20% of your configuration that was not
tackled during the baseline configuration is completed during the fine tuning configuration. Fine tuning
usually deals with the exceptions that are not covered in baseline configuration. This final bit of tweaking
represents the work necessary to fit your special needs.
Configuration Testing:
With the help of your SAP consulting team, you segregate your business processes into cycles of related
business flows. The cycles serve as independent units that enable you to test specific parts of the business
process. You can also work through configuring the SAP implementation guide (IMG). A tool used to assist
you in configuring your SAP system in a step-by-step manner.
Knowledge Transfer:
As the configuration phase comes to a close, it becomes necessary for the Project team to be self-sufficient
in their knowledge of the configuration of your SAP system. Knowledge transfer to the configuration team
tasked with system maintenance (that is, maintenance of the business processes after Go-live) needs to be
completed at this time.
In addition, the end users tasked with actually using the system for day-to-day business purposes must be
trained.
ASAP Methodology - Phase 4 - Final Preparation:
As phase 3 merges into phase 4, you should find yourselves not only in the midst of SAP
training, but also in the midst of rigorous functional and stress testing. Phase 4 also
concentrates on the fine tuning of your configuration before Go-live and more importantly, the
migration of data from your old system or systems to SAP.
Workload testing (including peak volume, daily load, and other forms of stress testing), and
integration or functional testing are conducted to ensure the accuracy of your data and the
stability of your SAP system. Because you should have begun testing back in phase 2, you do
not have too far to go until Go-live. Now is an important time to perform preventative
maintenance checks to ensure optimal performance at your SAP system.
At the conclusion of phase 4, take time to plan and document a Go-live strategy. Preparation for
Go-live means preparing for your end-users questions as they start actively working on the new
SAP system.
ASAP - Phase 5 - Go-live and Support:
The Go-live milestone is itself is easy to achieve; a smooth and uneventful Go-live is another
matter altogether. Preparation is the key, including attention to what-if scenarios related not only
to the individual business processes deployed but also to the functioning of technology
underpinning these business processes and preparation for ongoing support, including
maintenance contracts and documented processes and procedures are essential
solutionmanager means,
SAP Solution Manager
Purpose
The SAP Solution Manager supports you throughout the entire lifecycle of your solutions, from the Business Blueprint thru configuration to production operation. It provides central access to tools methods and preconfigured content, that you can use during the evaluation, implementation, and productive operation of your systems.
Features
Implementation of the mySAP Business Suite
All phases of the implementation project (Business Blueprint, Configuration) are performed centrally in the Solution-Manager system.
Central project documentation repository in the Solution Manager
Integrated Project Administration allows you to manage planning schedules, human resources and other project data.
Customizing Synchronization
The Customizing Scout, with which you can compare customizing in various SAP components, e.g. an ERP system with SAP MDM
The Customizing Distribution, with which you can synchronize customizing in various SAP components.
Test
You can use the Test Workbench to organize and perform tests at the end of a project phase.
Reuse of the project structure for process-oriented tests
Global rollout
Integrated authoring environment, with which customers and partners can create their own templates, which they can reuse in subsidiaries, e.g. in a global rollout
E-Learning management
Creation of training material and learning maps (computer-supported self-tuition courses) to train end users after the implementation of new functions
Solution Monitoring
Central system administration
Analyze your system landscape with Service Level Reporting
System monitoring in real time
Business Process Monitoring
Services
Access to programs and Services, which help you to monitor and optimize the performance and availability of your system landscapes, and minimize your operational system risks
Service Desk
Solution support with workflow to create and handle problem messages
Change Management
Management of change requests, with workflow for the monitoring and audit of changes and transports in your system landscape, with the Change Request Management.
See also:
Projects
Solution Monitoring
SAP Solution Manager Roles
Authorization Concept
Project Authorizations
The following composite roles contain the authorizations required for the tasks to be performed in a project:
○ Project Leader
○ Application Consultant
○ Development Consultant
○ Technical Consultant
There are individual roles for Roadmap administration.
Production Authorizations
Production authorizations are in individual roles for the functions:
○ Solution Directory
○ Solution Monitoring
○ Service Data Control Center
○ Service Desk
○ Corporate Functionality
○ Solution Manager Diagnostics
○ Solution Reporting
Use
Adjust the SAP Solution Manager roles to your requirements.
Overview of Roles in Solution Manager
If you use trusting-trusted RFC connections, assign the authorization profile S_RFCACL to the user, as well.
Scenario Role
Implementation and Distribution SAP_SOL_PM_COMP
SAP_SOL_AC_COMP
SAP_SOL_BC_COMP
SAP_SOL_TC_COMP
SAP_SOL_RO_COMP
SAP_SOL_RE_COMP
SAP_SOL_LEARNING_MAP_DIS
SAP_DMDDEF_DIS
Implementation and Distribution (Roadmaps) SAP_RMDEF_RMAUTH_EXE
SAP_RMDEF_RMAUTH_DIS
Implementation and Distribution (E-Learning Management) SAP_SOL_TRAINING_EDIT
Service Desk (Service Desk) SAP_SUPPDESK_ADMIN
SAP_SUPPDESK_PROCESS
SAP_SUPPDESK_CREATE
SAP_SUPPDESK_DISPLAY
Service Desk (Corporate Functionality) SAP_SUPPCF_ADMIN
SAP_SUPPCF_CREATE
SAP_SUPPCF_PROCESS
Service Desk (Issue Tracking) SAP_SV_SOLUTION_MANAGER
SAP_SV_SOLUTION_MANAGER_DISP
SAP_SUPPDESK_ADMIN
SAP_SUPPDESK_PROCESS
SAP_SUPPDESK_DISPLAY
Change Request Management (Schedule Manager; Service Desk, cProjects)
SAP_CM_CHANGE_MANAGER
SAP_CM_DEVELOPER_COMP
SAP_CM_TESTER_COMP
SAP_CM_OPERATOR_COMP
SAP_CM_PRODUCTIONMANAGER_COMP
SAP_SOCM_REQUESTER
SAP_CM_ADMINISTRATOR_COMP
Solution Monitoring
(Service Data Control
Center)
SAP_SDCCN_ALL
SAP_SDCCN_DIS
SAP_SDCCN_EXE
Solution Monitoring
(Solution Directory)
SAP_SOLMAN_DIRECTORY_ADMIN
SAP_SOLMAN_DIRECTORY_EDIT
SAP_SOLMAN_DIRECTORY_DISPLAY
Solution Monitoring
(Operations)
SAP_SV_SOLUTION_MANAGER
SAP_SV_SOLUTION_MANAGER_DISP
SAP_SETUP_DSWP
SAP_SETUP_DSWP_SLR
SAP_SETUP_DSWP_SM
SAP_SETUP_DSWP_BPM
SAP_SETUP_DSWP_CSA
SAP_OP_DSWP
SAP_OP_DSWP_SLR
SAP_OP_DSWP_SM
SAP_OP_DSWP_EWA
SAP_OP_DSWP_BPM
SAP_OP_DSWP_CSA
Solution Reporting SAP_SOL_REP_ADMIN
SAP_SOL_REP_DISP
Solution Manager Diagnostics SAP_SMDIAG_WIZARD
SAP_SMDIAG_TEMPLATE
Cf.:
● Overview of Roles and Profiles in Satellite Systems
● SAP Solution Manager 4.0 configuration guide
● SAP note 834534
● SAP note 803142
Overview of Roles and Profiles in the Satellite Systems
Use the profiles below for SAP R/3 Release before SAP Web Application Server 6.10. Use the profiles below from SAP R/3 Release SAP Web Application Server 6.10.
If you use a trusting-trusted RFC connection, assign the authorization profile S_RFCACL to the user, as well.
Scenario Roles (Release > 6.10) Profile ( SAP_S_CUS_CMP S_CUS_CMP Data read access
SAP_S_CMSREG S_CMSREG Central system repository data
SAP_S_BDLSM_READ S_BDLSM_READ SDCCN data
Adjust Roles and Profiles
Before you assign SAP standard roles and profiles to users, copy and specify them.
SAP delivers roles and profiles with default values. If they are missing, you must set the values in the authorization objects yourself. Proceed as follows:
1. Load the roles/profiles from client 000 into your target client. You can:
○ Transport client 000 into your target client (roles and profiles)
○ Upload und Download (for roles in transaction PFCG)
○ RFC connection in transaction PFCG (for roles; menu path: MENU ® READ FROM OTHER SYSTEM WITH RFC). In this case, you must have set-up the RFC connection (transaction SM59).
2. Copy the roles/profiles into your namespace.
a. Choose Role Maintenance (transaction PFCG).
b. Enter a role name and choose Copy Role.
c. Enter the name of the new role in the To Role field.
d. Choose Copy All.
e. Save.
3. Complete missing values in the authorization objects.
a. Choose the Authorizations tab.
b. Choose ChangeAuthorization Data.
c. Enter your own values for the authorization objects, or double-click on the yellow traffic light.
The authorization objects appear with a green traffic light.
d.
When you double-click on the yellow traffic light, the value * appears. This grants full authorization for this field of the authorization object.
e. Save.
f. Generate the authorization profile.
4. Assign the role to users.
a. Choose the Users tab.
b. Enter the user names.
c. Choose User Adjustment.
d. Save.
You can also assign the roles to the users, in the user maintenance (transaction SU01).
e.
Project Authorization
Roles
The roles in the SAP Solution Manager are composite roles, which contain individual roles, which in turn contain authorizations for individual functions, e.g. for the Business Blueprint.
The following composite roles contain the central authorizations which they require for projects, and can be tailored to suit individual projects:
● Project leaders are responsible for organizing and planning the project, and monitoring costs and deadlines.
● Application consultants consultants are responsible for business content and the documentation of operational activities. This composite role has limited authorization and is intended for project members who need to be adjusted individually.
● Development consultants are responsible for the development of customer-specific programs and authorizations.
● Technical consultants are responsible for installing systems and providing technical support to users.
● Display user/Read only : contains SAP Solution Manager display/read only authorization.
● Read authorization depending on status in Document Management : only contains read authorization per status in Knowledge Warehouse Document Management
See also:
● Solution Manager Roles Overview
● Overview of Roles and Profiles in Satellite Systems
● SAP Solution Manager 4.0 configuration guide
● SAP note 834534 (Roles in the Solution Manager)
● SAP note 803142 (Roles in Satellite Systems)
Project Manager
Technical name: SAP_SOL_PM_COMP
Tasks
Project managers are responsible for the realization of the desired project results and the daily management of the project. They anticipate deviations from the project direction and carry out the necessary corrective measures immediately. Project managers should also understand the integration of the business processes within the enterprise.
Project managers are also members of the steering committee. They have decision-making authority in matters concerning the program and budget. He forwards strategic questions to the sponsor in order to make joint decisions.
Activities in SAP Solution Manager
The main responsibilities of the project manager include:
Organizing the entire project
Developing strategies and procedures for an efficient SAP implementation
Developing and maintaining the time schedule for the implementation project
Finalizing and managing the project scope, budget and deadlines in accordance with the approved plans
Assigning and managing resources
Monitoring project progress on a weekly basis
Carrying out evaluations and analyses
Carrying out a formal review at the end of each phase
Clarifying open issues in good time
Reporting regularly to the review committee on the progress and status of the project
Representing the project internally and externally
Giving status updates to the whole project team
Project managers can also copy content from a ValueSAP Edition 2 project into an SAP Solution Manager project. See the migration tool documentation.
Notes on Tailoring
If you require additional authorization, you can use the role SAP_BC_CUS_ADMIN: It contains authorization for the administration of customizing projects in the component systems.
The SAP Solution Manager configuration guide contains further information about authorizations in the component systems.
Integration
The project manager defines the content and the time frame of an implementation project, manages resources and monitors project progress. The application consultant reports to him and supports him in an administrative function.
Application Consultant
Technical name: SAP_SOL_AC_COMP
Tasks
Application consultants are responsible for making sure that the Business Blueprint and software configuration are tailored to the business processes and that analysis and report requirements are fulfilled. They use their knowledge of proven business procedures to support them in these tasks. Application consultants also function as advisers and work closely with the rest of the project team.
They also work in close cooperation with legacy system experts, when extraction of legacy data is necessary.
Activities in SAP Solution Manager
The main responsibilities of the application consultant include:
Supporting definition and modeling of business processes
Checking how the business model works with the SAP products
Configuring the software to suit the required business processes and to meet analysis and report requirements
Determining the global and local standardization requirements
Determining requirements for organizational change in the enterprise
Supporting knowledge transfer to other project team members
Supporting organization and performance of tests
Defining requirements for authorization profiles and access authorizations
Analyzing statistical performance and passing on recommendations for improvement to support
Creating and developing data solutions and strategies to meet the requirements of the corresponding SAP component (for example, APO, BW, CRM)
Creating end user training materials for the new functions
The application consultant is not responsible for:
The technical implementation of the solution
The programming of interfaces and other developments
Recurring problems with the quality of data (problems with data quality should be passed on to the project manager)
Notes on Tailoring
This role only contains basic functions. The following roles are available for additional authorizations:
SAP_BC_CUS_CUSTOMIZER contains authorizations for working with IMG activities.
The following role is useful for the application components:
SAP_BC_CUS_CUSTOMIZER
Integration
Application consultants are responsible for the development of business content and the documentation of operative activities in accordance with the appropriate standards. The development consultant develops customer-specific programs and their authorizations.
Development Consultant
Technical name: SAP_SOL_BC_COMP
Tasks
Development consultants work with the project manager and the application consultant on the planning and organization of the authorization concept. They also perform developmental tasks and customer-specific developments.
Activities in SAP Solution Manager
The main responsibilities of the development consultant include:
Organizing authorizations
Developing ABAP programs, for example, interfaces, forms, or modifications
Working with the ABAP Workbench
Notes on Tailoring
The following roles are available for additional authorizations:
SAP_BC_DWB_ABAPDEVELOPER contains authorization for implementing new applications and enhancements and for changing and modifying standard applications using the tools and services provided in the ABAP Workbench.
SAP_BC_TRANSPORT_ADMINISTRATOR contains all authorizations for the Change and Transport System
Integration
Development consultants work for the project manager and the application consultant and carry out programming tasks, in contrast to technical consultants who act as system administrators and are responsible for installing systems and providing technical support to users.
Technical Consultant
Technical name: SAP_SOL_TC_COMP
Tasks
Technical consultants plan the technical requirements for a project with the project manager and the manager of the technical team and then carry out the required technical tasks in the system.
Depending on the scope and complexity of the implementation, technical consultants may work in several areas, for example, system administration, database administration, network administration, operating system administration, development of cross-application components, or ABAP development.
For international projects, technical consultants also manage consultancy in the following areas:
Country-specific business requirements and country-specific SAP software requirements
Language-specific or codepage-specific requirements
Time-zone issues
Activities in SAP Solution Manager
The main responsibilities of the technical consultant include:
Setting up and installing the system landscape
Managing the system landscape and the corresponding transport landscape
Providing support and advice in all technical questions during an implementation project
Giving daily updates on the technical direction of the project including communicating deviations in the project
Developing and realizing the Cutover Plan before going live
Communicating effectively with the business process team
Transferring knowledge effectively to employees in system administration
In order to be able to carry out these tasks, the technical consultant should meet the following requirements:
A sound knowledge in the areas of databases, networks, programming and Internet technology
A sound knowledge of the SAP solutions
Notes on Tailoring
The following roles are available for additional authorizations:
SAP_BC_RRR_SAA_ADMIN provides the authorization for executing all the tasks in the System Administration Assistant.
Integration
The technical consultant acts as a system administrator and is responsible for installing systems and providing technical support to users, in contrast to the basis consultant who works under the instruction of the project manager and the application consultant and carries out programming tasks.
Read Authorization by Document Status
Technical name:
Use the specified individual role to:
● display business process scenarios, business processes steps, etc. of your solution, in the Solution Directory.
Integration
Use the Solution Monitoring role SAP_SV_SOLUTION_MONITORING_DISP to display the Solution Directory and sessions in Solution Monitoring.
Adjustment
Adjust Roles and Profiles
Solution Monitoring Roles
Tasks
Authorizations specified for the Solution Monitoring in the SAP Solution Manager:
for the Solution Monitorin sessions, classified by the areas Operations Setup and Operations
general individual role to display all sessions
Display all Sessions
general individual role to edit all sessions
Edit all Sessions
Activities
Authorizations are assigned to the roles. Specify user access to the session. There are the following authorizations:
A The user with the role has full authorization for the transaction or session.
D The user with the role can call the transaction or session in display mode.
N The user with the role has no authorization for the transaction or session.
Operations Setup session authorizations
Individual role Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SETUP_DSWP A A A A
SAP_SETUP_DSWP_SLR A N N N
SAP_SETUP_DSWP_SM N A N N
SAP_SETUP_DSWP_CSA N N A N
SAP_SETUP_DSWP_BPM N N N A
Operations session authorizations
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_OP_DSWP A A A A A
SAP_OP_DSWP_EWA A N N N N
SAP_OP_DSWP_SLR D A N N N
SAP_OP_DSWP_SM N N A (1) N N
SAP_OP_DSWP_CSA N N N A (1) N
SAP_OP_DSWP_BPM N N N N A
SAP_SV_SOLUTION_MANAGER_DISP session authorization
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SV_SOLUTION_ MANAGER_DISP D D D D D
SAP_SV_SOLUTION_MANAGER session authorization
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SV_SOLUTION_ MANAGER A A A A A
(1) from Release 3.20 SP02
Cf.:
Overview of Roles and Profiles
SAP Solution Manager 3.2configuration guide
SAP note 625773
Notes on Tailoring
You can use and combine the individual Solution Monitoring roles individually, according to your requirements.
Special authorizations for specific checks in individual sessions, are described in the online documentation of the sessions:
See also:
Set-Up Central System Administration
Using business process monitoring
Integration
If you need authorization for specific areas in the SAP Solution Manager, in addition to the authorizations for Solution Monitoring, use the associated individual roles with the specific authorizations:
Change Request Management
Service Desk
Service Data Control Centre
Solution Directory
General Administration and Display Authorization
Technical name: SAP_SV_SOLUTION_MANAGER
Technical name: SAP_SV_SOLUTION_MANAGER_DISP
Tasks
Authorizations are assigned to the roles. Specify user access to the session. The following authorizations are available for your project:
A The user with the role has full authorization for the transaction or session.
D The user with the role can call the transaction or session in display mode.
N The user with the role has no authorization for the transaction or session.
Activities in
Both individual roles have full authorization for the sessions in their areas.
If you only assign one of the roles to a user, the system only offers the user this area in the system interface.
They have display authorization for other transactions, according to the requirements of the session types:
■ SDCCN (Service Data Control Centre) for SAP EarlyWatch Alert and Service Level Reporting
■ SOLMAN_DIRECTORY (Solution Directory) for business process monitoring
Special authorization objects
Authorization Object Activity Meaning
D_SOL_VIEW 20 (Operations) Determines which area can be processed and displayed in the SAP Solution Manager.
D_SOLMANBU A (Bundle ID) Restricts processing by sessions.
■ SDCCN (Service Data Control Centre) for Service Level Reporting
■ SOLMAN DIRECTORY (Solution Directory) for business process monitoring
Special authorization objects
Authorization Object Activity Meaning
D_SOL_VIEW 10 (Operations Setup) Determines which area can be processed and displayed in the SAP Solution Manager.
D_SOLMANBU A Restricts processing by sessions.
Activities in the session type roles
●
Functional roles
Role Technical name Bundle ID Further explanation
Operations Setup
Service Level Reporting SAP_SETUP_DSWP_SLR EWA_CUST Additional display authorization for the transaction SDCCN (Service Data Control Centre)
System monitoring SAP_ SETUP DSWPSM SOL_MON Additional authorization to call the Solution Manager Diagnostics wizard
Central System Administration SAP_ SETUP_DSWP_CSA SOL_CSA Authorization object S_SAA_ADMI controls authorizations for customizing
checks.
Business process monitoring SAP_SETUP_DSWP_BPM BPM_JOBM
CP_BPM
CP_BPM_R
SOL_BPMO
Additional display authorization for the Solution Directory
Operations
SAP EarlyWatch Alert SAP_OP_DSWP_EWA EW_ALERT Additional full authorization for the transaction SDCCN (Service Data Control Centre)
Service Level Reporting SAP_OP_DSWP_SLR EW_CONS Additional display authorization for the transaction SDCCN (Service Data Control Centre)
Central system
administration
SAP_OP_DSWP_CSA SOL_CSA
System
monitoring
SAP_OP_DSWP_SM SOL_MON Additional authorization to call the Solution Manager Diagnostics wizard
Business process
monitoring
SAP_OP_DSWP_BPM BPM_JOBM
CP_BPM_R
SOL_BPMO
Additional display authorization for the Solution Directory
■
Adjustment
You can adjust the roles to your requirements.
If you also need authorization to display the Business Process MONITORING session, as well as the functional role for Service Level reporting in Operations , to check the business processes for the Service Level report, you can:
i. copy the authorization object D_SOLMANBU into the role and adjust it to your requirements (activity: 1; bundle ID: BPM_JOBM; CP_BPM_R; SOL_BPMO)
ii. give the user the role and adjust the authorization object D_SOLMANBU to your requirements (activity 1).
Integration
You can combine the functional roles with other roles in the area:
● Service Desk
● Change Management
●
If you want to create a Service Desk message from a Business Process MONITORING session, you need the role for the user in a message system , as well as the functional role for business process monitoring .
The online documentation for the sessions describes the scenarios in more detail.
Solution Reporting Roles
Technical name: SAP_SOL_REP_ADMIN
Technical name: SAP_SOL_REP_DISP
Tasks
The individual roles administer and display Solution Reporting.
Activities in
Tasks
The specified role sets up service connections to SAP.
Adjustment
Adjust Roles and Profiles
Simple way to differentiate is ASAP is a methodology for SAP Project Implementation where as Solution Manager is a document repository to store the documentation that u will create during all phases of the project.

Unable to create tickt in service desk - Solution manage.

Hello,
I have implemented service desk ( Solution manager) and It is working fine for most of the system but i am getting error while creating a ticket in service desk for one system.
Due to some RFC connection problem i have regenerated the RFC ( trusted , Read and TMW) from Solman to Satellite system.
and now I am not bale to create ticket for that system.
Error message :
The URL http://cismp.cargotec.com:8014/sap/bc/bsp/sap/dswpnotifcreate/msg_new.do was not called due to an error.
Note
The following error text was processed in the system SMP : Error SYSTEM_CORE_DUMPED occured. P1=11
The error occurred on the application server cismp_SMP_14 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: MSG_SUBMIT of program CL_DSMOP_BSP_NOTI_MODEL=======CP
Method: DO_HANDLE_EVENT of program CL_DSMOP_BSP_NOTI_CTRL========CP
Method: DISPATCH_INPUT of program CL_BSP_CONTROLLER2============CP
Method: DO_REQUEST of program CL_DSMOP_BSP_NOTI_CTRL========CP
Method: DO_REQUEST of program CL_BSP_CTRL_ADAPTER===========CP
Method: ON_REQUEST of program CL_BSP_RUNTIME================CP
Method: IF_HTTP_EXTENSION~HANDLE_REQUEST of program CL_HTTP_EXT_BSP===============CP
Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP
Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
Module: %_HTTP_START of program SAPMHTTP
Can any body guide me what should be done to resolve the issue.

Hi Prakhar,
As i mentioned workcenter is working fine for all other systems. and user have all roles same as in other systems.
BP is created and we are trying to create ticket from Solman itself so there is no point to maintain bCOS_CUST table.
but still we are not able to create ticket only for one system.
Error Message :
Error when processing your request
What has happened?
The URL http://cismp.cargotec.com:8014/sap/bc/bsp/sap/dswpnotifcreate/msg_new.do was not called due to an error.
Note
The following error text was processed in the system SMP : Error SYSTEM_CORE_DUMPED occured. P1=11
The error occurred on the application server cismp_SMP_14 and in the work process 1 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: MSG_SUBMIT of program CL_DSMOP_BSP_NOTI_MODEL=======CP
Method: DO_HANDLE_EVENT of program CL_DSMOP_BSP_NOTI_CTRL========CP
Method: DISPATCH_INPUT of program CL_BSP_CONTROLLER2============CP
Method: DO_REQUEST of program CL_DSMOP_BSP_NOTI_CTRL========CP
Method: DO_REQUEST of program CL_BSP_CTRL_ADAPTER===========CP
Method: ON_REQUEST of program CL_BSP_RUNTIME================CP
Method: IF_HTTP_EXTENSION~HANDLE_REQUEST of program CL_HTTP_EXT_BSP===============CP
Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP
Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
Module: %_HTTP_START of program SAPMHTTP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SMP in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server cismp_SMP_14 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 1 in transaction ST11 on the application server cismp_SMP_14 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 011 -u: XABHYABH -l: E -s: SMP -i: cismp_SMP_14 -w: 1 -d: 20091006 -t: 141511 -v: RABAX_STATE -e: SYSTEM_CORE_DUMPED
Regards,
Bhavesh

EWA on Non-ABAP System with Solution Manager EHP 1

Hi Experts,
We have recently updated our solution manager from SP Stack 16 to EHP1 (sp 18). we are now planning to set up EWA for non-abap components (EP 7.0). however, the only SAP note that i have been able to find is "976054 - Availability of EWA for Non ABAP components" but this is only limited up to SP 17. I have not been able to find any guides relating to EWA thru Solution Manager EHP1.
I would greatly appreciate if anyone can refer any documents or SAP notes that would enable setting up EWA for non-abap components thru Solution Manager EHP1.
We have also gone through the note 1332428, but we have'nt found it useful. We are still struggling to generate EWA report on Non-ABAP system.
Looking forward to your kind help.
Thanks and Regards,
Sarthak Syal

Hi Sarthak,
Good!!
Please do the following:
1) include the system in the Solution and scheduled the EWA session.Logical component should refer to the Non-ABAP System with no ABAP instance as relevant under the SID definition in SMSY-systems.
2) Is the Non -ABAP ( assuming its java) has the Software component defined and is mentioned as relevant under the SID with the component name and type.
3) Having said that SMD - Root cause Analysis functionality is configured-> check whether you are getting the Details for the Non-ABAP systems in the analysis Tabs of Root Cause Analysis.
This should be good to go. Wait for the session to get completed.
Thanks,
Jagan

How to Configure Solution Manager for 1.Download SuppPacks 2. Monitoring 3

We recently upgraded to ECC 6.0 and installed Solution Man., very vanilla. Basically just to get the Key to do the upgrade with.
I would really appreciate it if someone could share any documentation that would provide guidance on how to now further configure SolMan for the following
1. Monitor our Landscape which comprises of ABAP ECC (java is installed though not actively using), and SAP BI 7.0
Sandbox, Dev, QAS and Prdn for BOTH ECC & BI
2. Download Support Patches from SAP Marketplace (currently we have had to donwload the long way with download manager creating a message to get them apporoved whew... this is work..)
3. Add messages to SAP Market Place (thru SolMan)
4 Possibly monitor security and manage userids etc (if possible)
And if there is functionality that will make the BASIS experience better I would definitely appreciate it. We don't need the help desk as we already have it ,but, we may take advantage of Project documentation
I would really really appreciate it if someone could advise
Kind Regards & Thank You
Maria

Hi Maria,
With solution manager you can definitely do a world of things, below is a list inclusive of the features you wanted:
1. Dowload SP-Stacks, etc - you will have to configure Maintenance Optimizer for this (MOPZ).
2. Monitoring - you can monitor your ABAP and JAVA stacks using the monitoring features of CCMS which is embedded in Solution Manager, please have a look at the monitoring setup guide (for NW04S) in the Service Marketplace. Basically, it uses agents such as SAPCCMSR for JAVA Stacks and SAPCCM4X for ABAP stacks.
3. You can also configure availability monitoring using th same guide as above - this uses the CCMSPING tool.
4. You can monitor your business processes using the BPM/BPMon features of solution manager - you will also get this guide in http://service.sap.com/solutionmanager.
5. You can scheule your earlywatch alerts (EWAs) in solution manager system - have a look at the following link for this:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e0f35bf3-14a3-2910-abb8-89a7a294cedb
6. You can also have DBACOCKPIT on your Solution Manager system and have it tomonitor backups, etc on your satellite systems. For thsi have a look at SAP notes 1028624, 1025707 and 1027146 (and the DBACOKPIT guide in SAP Note 1028624).
Hope this is helpful. Kindly award points if useful.
Thanks, Dibya

What are configurations required on Solution Manager 7.0

Dear Sir,
I have asked to my Implementation Partner to implement Solution Manager with following details.
Maintenance Optimizer Configuration, Usage, Hands on and Training. Patching using Solution Manager.
a. Configuration Maintenance Optimizer
b. Installation of Software Lifecycle Manager u2013 SLM
c. Software Logistics Controller u2013 SLC
d. SLD Registration
e. Configuration for Transport Directory
f. Support Package Manager u2013 SPAM (Specially on SM)
g. Java Support Package Manager u2013 JSPM (Specially on SM)
h. Usage of MO and Demo
i. EWA Scheduling Using SM.
j. EWA Recommendations Implementation
Please let me know If I am forgeting any thing or needs to be configured for smooth running of our setup. What are thing to be configured??
Please also let me give a brief(in addition to notes) about Usage of SLC, SLM, SLD, Transport Directory and How it will help in transport management system.
Is it possible to apply patches from Solution Manager to all systems?
Regards
Dharmendra

Dharmendra,
There are many features with Solution Manager EHP1 SP 04. See if you ask them to upgrade to latest level.
Also following more features are available. Depending on your company and your requirement you could configure it.
- System Monitoring via central auto alert
- System Availability monitoring (CCMSPING)
- Central system administration
- DBA Cockpit
- CPH (Central Performance History)
- Job Management
- Project Administration
and many more things are available. Go through Link: [www.service.sap.com/solutionmanager] for more information
Thanks,
Digesh Joshi

Business Process Blueprinting Tool (BPB) Publish Error - Solution Manager 7.1 SP10

Hello SCN members!
The company where I work recently implemented the SAP Solution Manager 7.1 SP10 and now we are trying to learn how to use the SAP Business Process Blueprinting (BPB) Tool to design all enterprise processes inside it.
I followed all the steps of the official BPB installation guide and from another BPB discussion (http://scn.sap.com/thread/3258935) but the tool is not working properly. Some relevant points are:
I can create and publish Business Scenarios but can’t do the same with Business Processes
Business Scenario Created and Published:
Business Process created but not published, returning a connection error:
I don’t understand why the tool works for the Business Scenario level but not for the Business Process level. Could anyone help?
The log details are:
traceOutput.0.log
[EXCEPTION] com.sap.bpl.common.exception.BPLInternalServerErrorException: Could not establish connection with server at com.sap.bpl.soco.conn.impl.SoCoConnection.isOperationSuccessful(SoCoConnection.java:98) at com.sap.bpl.soco.conn.impl.SoCoConnection.publish(SoCoConnection.java:70) at com.sap.bpl.ral.resourceaccess.impl.GenericResourceAccess.publish(GenericResourceAccess.java:288) at com.sap.bpl.ebb.transaction.impl.TransactionManager.publish(TransactionManager.java:109) at com.sap.bpl.ebb.transaction.ui.dialogs.PublishPresentationModel.okPressed(PublishPresentationModel.java:130) at com.sap.bpl.ebb.transaction.ui.dialogs.PublishDialog.okPressed(PublishDialog.java:53) at com.sap.bpl.ebb.transaction.ui.dialogs.PublishAndRevertDialog.publishButtonPressed(PublishAndRevertDialog.java:267) at com.sap.bpl.ebb.transaction.ui.dialogs.PublishAndRevertDialog.access$000(PublishAndRevertDialog.java:49) at com.sap.bpl.ebb.transaction.ui.dialogs.PublishAndRevertDialog$2.widgetSelected(PublishAndRevertDialog.java:245) at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:228) at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1003) at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3910) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3503) at org.eclipse.jface.window.Window.runEventLoop(Window.java:825) at org.eclipse.jface.window.Window.open(Window.java:801) at com.sap.bpl.ebb.transaction.ui.handlers.PublishButtonHandler.publish(PublishButtonHandler.java:156) at com.sap.bpl.ebb.transaction.ui.handlers.PublishButtonHandler.execute(PublishButtonHandler.java:107) at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:294) at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476) at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:508) at org.eclipse.ui.internal.handlers.HandlerService.executeCommand(HandlerService.java:169) at org.eclipse.ui.internal.handlers.SlaveHandlerService.executeCommand(SlaveHandlerService.java:241) at org.eclipse.ui.menus.CommandContributionItem.handleWidgetSelection(CommandContributionItem.java:770) at org.eclipse.ui.menus.CommandContributionItem.access$10(CommandContributionItem.java:756) at org.eclipse.ui.menus.CommandContributionItem$5.handleEvent(CommandContributionItem.java:746) at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1003) at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3910) at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3503) at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2405) at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2369) at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2221) at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:500) at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332) at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:493) at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149) at com.sap.bpl.ebb.EBBApplication.start(EBBApplication.java:19) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:194) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:368) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:559) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:514) at org.eclipse.equinox.launcher.Main.run(Main.java:1311)
The Palette and Standard Shapes are showing just a few options.
Are these the standard design objects or some are missing?
Thank you in advance for the answers!
Best Regards,
Vitor Soutinho

Hello SCN members!
I solved both of my problems in BPB tool and would like to share with the community the solution.
Basically I recriated both logical ports in soamanager:
LP_SOCO_SOLAR
LP_SMSY
This solved all my problems detected in the tool.
Thanks again for the suggestions showed!
Best Regards,
Vitor Soutinho

Solution Manager & Workflow driven Transport Mangement

Dear SDN Members,
I would like to know if it is possible to use a workflow drivene TMS within the Solution Manager 3.2 using serveral approval steps. For instance an approval between DEV and QAS and an approval between QAS and PRD.
We would like to implement the workflow for our 4 system R/3 landscape, 3 system BW and XI landscape.
Regards,
Niek Weustink

Hi Mrutyunjay,
As far as I know, you can only attach one CTS project per Solution Manager Project.
The idea is that for each different project you have for your satellite systems you´ll have to have one Solution Manager project.
This way you can use the features on Solution Manager side to control all changes ( for instance, using Change Request Management ).
Part of the CTS functionalities that we have on standard SAP installations are being migrated to Solution Manager controls.
So, you can have as many CTS projects you need on your ECC as long as you have their correspondent Solution Manager projects.
Based on ITIL standards, Solution Manager is the central point to control all changes you make in your systems.
Regards,
Valdecir

SAP Solution Manager Contractual Requirements

Hi,
This has probably been asked and answered plenty of times before but I hope someone can guide me in the right direct. I work for a company that who's basis folks decided that they were not going to implement or use Solution Manager. I am under the understanding and have read that for customers to get support, they must implement Solution Manager. That it is a "contractual requirement" that certain components be implemented. Would anyone know what those components are? Does anyone know of any SAP Notes that speaks to this? I would like to change some minds around here.
Please and Thank You!
Joe

The requirement is (basically spoken), that, if you want to get Enterprise Support (for what you pay the 22 % annual maintenance) then you have to implement the Solution Manager Enterprise Edition.
What you will actually factually NEED to implement depends solely on your contract - that's why you can't find any public information.
If you have e. g. a SAP certified competence center (or COE) you have to ocnfigure and use certain functionality to gain points for your recertification.
I'd check the contract, it will tell you in detail what you will need to implement.
We also decided to not implement certain functionalities because the effort of implementing them and keeping them up-to-date is much more work (for our small basis troup) than what's the outcome, despite many nice powerpoints. We do only, what's necessary to fulfill our contract.
Generally spoken, you will need the SolMan to get the fixes and patches you pay your maintenance for. This does not even need to be done in a real configured and connected system in the Solution Manager but you will need to have it up and running to press on a button to confirm your download basket...
Markus

Good guide over implementation features of Solution Manager

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