Good mail going to Junk folder -- even Apple mail

I know there are other threads on this, but no one seems to have a resolve for it.
Mac OS X 10.6.8
Just got my computer repaired at Apple, new harddrive, new video card. So it's starting anew.
However, even my MacBookAir is putting my GOOD MAIL in my JUNK FOLDER. So it's universal on all my devices.
Why is my mail going to my junk folder. It's annoying to have to check every single piece of mail with "this is not junk" and then drag it to the IN box. And then even that doesn't work. I'll still receive the email from the same sender back into my Junk Folder.
I see a LOT, hundreds, of VIEWS for this issue, but no one is yet to resolve it.
Hope someone can solve it. Thanks

Well, let's put it this way, it was never a problem before. A new harddrive was installed on my computer so I'm starting from scratch. I have no "rules" set yet. My mail supplier is MAC --.mac, .icloud -- mail. So my provider is MAC or APPLE I guess. It's mac mail.
Everything is set to "default" right now. I followed someone else's instructions to RESET the Junk Mail. Did that.
But I don't know any other proceedures to take to stop ALL MY MAIL from going into the JUNK EMAIL BOX.
Never did that before, so there must be some setting, or not, that is causing it to do that.
I have "enable junk mail filtering" checked. The following types of messages are EXEMPT, my address book, previous recipients, messages using my full name, all checked.
Certainly "previous recipients" should not be sent to the junk folder if that option is checked to be exempt.
What's left?

Similar Messages

Mail Going to Junk Folder that is Not Junk

I have mail that is going to my junk folder that is not junk. When I look at the "thumb" symbol for the mail, the thumb is down, meaning that it doesn't think it is junk either. Even when I turn my "Enable Junk Mail Filtering" off in Preferences, the mail still goes to junk. No idea how to fix this. It seems like a glitch!

Thank you Nubz N. and BobHarris for your feedback on the issue. I had actually already tried resetting my junk settings in Apple Mail and had no success, and trust me BobHarris, I was not using the Junk key as the delete key.
It turned out that I had to go directly to the email source's website, which in this case was Gmail, and change my junk settings there. Apple Mail was perceiving the incoming mail as "Not Junk", but because Gmail was viewing it as junk, it was still going to my Apple Mail junk folder. I'm not sure why Gmail was viewing it as junk, as I had never clicked junk before. Anyway, after changing the junk settings there at Gmail, the filter has now been working properly again.

"Good" mail going into Junk folder

For the last 2-3 weeks I have started seeing my "good" mail, get delivered to my junk folder. This is mail that I've been receiving for months or even years. None of this mail is personal: some of it is from politicians, some are recipes, one was my place of employment, Macworld. Occasionally I'll send myself an email from my .mac account to my .mac account and it ends up in the junk folder. Almost everything that's going to my junk folder are emails that I have signed up for at one time or another. I'm getting "true junk" delivered there, too.
Any ideas why this is happening and what I can do to reverse the trend? Yes, I'm hitting "Not Junk."
Thanks.
Chip

Do you have two different accounts forwarded to one? That's not good.
On your wife's account, your e-mail messages are junk because they aren't hers. The best thing to do is have separate e-mail accounts. You could also create a rule to send your email into a different folder before the junk filter sees it.
In the future, please start your own discussion topic.

Mail going into junk folder that's not junk

I have tons of emails suddenly going into my junk folder, but they are not even being marked as junk email. These are emails that used to always come in fine. It's happening to all my accounts, so I don't think it's to do with the provider, especially since one is my Mac account. Any idea what's going on?

Mail>Preferences>Junk Mail
Uncheck the 2 boxes marked below.

All mail going into junk folder, 'Rules' not working

All my new email is going into the Junk mail folder, even some old emails from one folder. Plus, my Rules aren't working when I apply them.

Found out the problem lies with SpamSieve - once I unchecked it in Rules, everything's back to normal. I guess there's not a Leopard-compatible version yet, but what a great service it is.

All mail going in Junk folder

Since upgrading to Mavericks all my mail is going straight into my Junk folder apart from a trial email I sent to myself. It seems that it is not recognising genuine mail sent from anyone other than people in my contacts.
Has anyone any idea how I can change this from happening?

Have you made any changes to the junk filter in Preferences > Junk Mail > Advanced? Try this:
1. Go to Preferences > Junk Mail, disable junk mail filtering, then enable it again. This resets the rule that governs what the junk filter does.
2. Choose either Training or Automatic mode (it doesn’t matter) and leave the other options checked. Click Advanced to see how the junk filter rule is defined now if you want, but don’t touch anything there.
3. Reset the junk filter database (Preferences > Junk Mail > Reset).

I have mail going to junk folder, that is not marked as junk

I have been using mac for almost a year and I starte dusing the mail app that comes with the os, I have sevral email accounts on it, some mail that has never been marked as junk is going to the junk folder and when i click on the junk icon it markes it as junk click on it again and unmarks it as junk then i transfer it to inbox but the next email will go to junk, this is happaning with some email from people i dont have in my adress book, and emails from twitter and facebook. is there a way i can mark certain senders as safe? for it to go into the inbox instead of junk?
please let me know
many thanks
Jason

Can't you turn it off completely?
I ave not much experience with spam/junk handling in Mail. I am not sure whether marking a mail as spam/junk it will be remembered always. There are third party spamfilters that you can install. I do not use them.
Lex

Mail going to junk folder is not marked as junk

I have an automated email that I get occasionally. Without exception it ends up in the junk folder. However, even sitting in the junk folder, the message itself is not marked as junk.
I've turned off all rules, and they still go to the junk folder. Any ideas?
may be relevant: the email address is a google business apps email address.

There are quite a few threads discussing this.
Google is likely moving the items into it's spam folder which shows up as "Junk" in Mail.
Since Mail did not put them there, it doesn't mark them as Junk as it has no idea why they were put there.
As Gmail is IMAP-ish, your local copy matches what is on the server. Since it is in Spam on the server, it shows up in Junk in Mail.

Valid mail goes to Junk folder

Apple's Mail has developed a serious flaw with Junk Mail filtering for
.Mac addresses ([email protected]). When Junk Mail filtering is enabled with
Junk Mail being automatically moved to the Junk Mail folder, messages
addressed to the old .Mac addresses ([email protected]) are being
automatically routed to the Junk mail folder without being marked as
spam or coloured brown, despite sender being in the Address Book or in
Previous Recipients. This does not happen to mail addressed to MobileMe
(i.e. [email protected]).
When MobileMe was introduced Apple assured the users of the old .Mac
service that nothing would change. This does not appear to be the case.
Yes we still get our mail addressed to the old .Mac address but it is
treated as spam., though not identified as such. There is no way to
change it to not spam as it is not marked as spam. It just ends up in
the Junk folder.
This is particularly annoying on an iPhone. When you go to read a new
message in the In box, it will suddenly disappear because it's been
filtered to the Junk folder.
Both my .Mac address and my MobileMe version of my address are in my
Address Book. I have reset my Junk Mail a number of times now both on
MobileMe website and in Mail and yet this problem still persists despite
assistance from MobileMe customer service.
Is there a solution to this problem?

Vince
I have looked at Mail's help menu briefly. You can 'teach' Mail what is/is not junk mail. Here's the help topic that could help:
"Marking messages as junk or not junk
Mail can analyze the content of incoming messages and identify which ones are likely to be junk mail. It highlights these messages in color (by default, in brown) in your Inbox.
If you receive messages that have been highlighted as junk, or messages that are junk but weren’t highlighted, you can mark the messages as not junk or junk. When you mark messages, Mail updates the junk mail database accordingly. Over time, Mail will identify junk mail more accurately.
To mark messages as junk or not junk:
To identify one or more messages in your Inbox as junk mail, select the messages and then click Junk in the toolbar, or choose Message > Mark > As Junk Mail.
To correct one or more messages that have been misclassified as junk and moved to the Junk mailbox, select the messages and click Not Junk in the toolbar, or choose Message > Mark > As Not Junk Mail."
While this doesn't explain fully why the filter isn't working for you as you had hoped it might enable you to get it working as you want - hopefully learning over a short period of time. I still think you should communicate the problem to Apple so that their techs can try to replicate and resolve the problem.
William, I'm somewhat disappointed with your obtuse replies, though I think I understand that you are saying it could be some issue with the specific settings Vince uses or perhaps some other software conflict.
Neville
Message was edited by: Neville Mayfield

Voice mail going to junk folder

CUCM 8.6
Unity 8.6
Outlook 2010
I have a user that is having her voice mail go to her junk folder and not her inbox like we have set up for her. Does anyone know the solution?
Thanks in advance!
Bob

Add the from address to safe senders list or disable the client-side junk folder.
Please remember to rate helpful responses and identify helpful or correct answers.

How to avoid messages going automatically to the archive folder in Apple Mail?

Dear list members, I've been using Apple Mail (version 7.3 (1878.6)) on my MacBook Pro 13" (9,2) (MacOS 10.9.4) for years to integrate my GMail, university, and other e-mail accounts in the imap mode. Since some weeks, Mail is behaving odd: some messages are sent automatically to the archive folder. That's quite annoying, as I have to move them manually back to the inbox folder, and sometimes I mess some messages. I did not change any config in Apple Mail or my e-mails servers. Could you please help me solve this problem? Thanks.

The Archive folder in Apple Mail is linked to the All Mail "label" in Gmail. A label is treated like an IMAP folder, but it really isn't the same thing.
In case you weren't aware, Gmail saves every email you send or receive inside the All Mail label. In Gmail, you can tag a file with multiple labels. So, a file that comes into Gmail appears in two places at once, the Inbox and All Mail. When you trash a file, the Inbox label is removed, but it still remains in All Mail.
Previously, the All Mail label was hidden from you in Mail. Apple has been trying to make Mail work with Gmail, but that hasn't been going well.
I have never had a problem, but I have both Gmail and Apple Mail set up such that any email I trash actually gets deleted and not stored on the Gmail server. I also have it set to no display the All Mail folder at all. This may not be a fix as others have similar setups, but have problems with Gmail.
This is how I set it up. I followed the original article, not the Part Deux article. However, you don't need to change the IMAP path prefixes or the label names in Gmail settings. I just have the part where I configured it to delete the emails when I trash them, and hid all the Labels I didn't care to see in IMAP.
Remember, this may not resolve your problems. I don't know of another "fix."

Most of my e-mail goes to Junk e-mail..please help! I have tried the rules...I don't see any rules to be removed. I went to the Apple store and they couldn't revolve the problem ...Help!!!

Hello, I'm new in Apple Support Communities
Most of my e-mail goes to Junk e-mail..! I have tried the rules suggestion as soluiton of the problem, but I don't see any rules to be removed. I went to the Apple store and they couldn't resolve the problem ...Help!!! Any other suggestion?

Is it being marked by your email provider? Check the raw headers and see if there is an x-spam header.
If so, you can disable Mail trusting spam headers in the Junk preferences.

All mail going into spam folder

After upgrading to Lion all mail going straight to spam folder, even the addresses saved in address book. Any suggestions on how to fix?

Is the folder actually called "Spam" or do you mean the "Junk" folder?
A "Spam" folder is not part of Mail, while a "Junk" folder is.
If it is going to "Junk" then check for any Rules in Mail preferences that might be causing it. If there aren't any, try Resetting the Junk email filters in the Junk Mail tab of preferences.
If it is "Spam," then check with Gmail or whatever email service you are using that is routing it there at the server level.

When I mark a mail in the junk folder as 'not junk', is there a way to have it automatically move to the inbox?

Apple Mail keeps putting good messages into the Junk folder. I mark them as 'not junk', but then they just sit there. It is really tedious to have to move them back to the inbox, and change the colour back to black. Is there any way to do this automatically?
I originally placed this question on the Snow Leopard group, but since then I have updated to Lion. I was hoping that Lion would have provided a solution, but it seems not. In the Snow Leopard group, somebody posted a script which apparently works in Snow Leopard, but I have no idea if it works in Lion, as there doesn't seem to be any way to load scripts.
This is the script, anyway.
It was given to me by <Bernard Hills> but I don't know who wrote it.

OK, I've discovered how to access the library.
It's here: http://techheavy.com/2011/07/access-the-user-library-folder-in-lion/
But I don't really want to try that script in case it screws something up. I know zero about scripting.

EMOD Emails going into Junk Folder

I created an email campaign in EMOD, targetting 330 customers. Just to be on the safe side, I also added myself as a recipient on the list. The emails went out successfully as scheduled, but I noticed that instead of the inbox my email has gone directly into the Outlook Junk folder.
The email was designed so that it is sent FROM a person's email address, but any REPLY-TO go into a generic email account for an internal team to monitor. Also, the email does not have the (bhd-bounce etc...) as this was removed by Customer Care.
Can someone please explain how I can avoid the emails going into Junk Folder? I am concerned that our customers will not see the email, or that the Response Status for this campaign will not reflect true results.
Please advise.

Hi CRMwise,
I could not understand what this means:
If you need to white list for your company the information below should help:
mail-11.crmodmail.com (141.146.155.148)
Did you follow up with Oracle to find out how to whitelist your emails?
Oracle claims that they take extra care to ensure that mails sent from their server are whitelisted. However, I guess that would not stop the individual email address mentioned in the From field from getting blacklisted.
Do share your experience how you mange to resolve this issue. Here is an interesting link I came across:
http://blog.bronto.com/2010/03/01/whitelisting-why-its-important-and-what-you-can-do-about-it/
Ady

Good mail going to Junk folder -- even Apple mail

Similar Messages

Maybe you are looking for