Good morning i already bought the converter pdf to word ,why you guys charged again

hello Good morning i already bought the converter pdf to word ,why you guys charged again@

I suggest that you Contact Customer Care - click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

Similar Messages

Error when I sign in to the Convert PDF to Word feature

When I sign in to the Convert PDF to Word feature, after I enter my password I get a message "An error occurred while signing in" and the feature locks up, giving the same message if I use the "convert" button, can anyone help with this. Adobe Support sent 3 emails to reset my password all of which timed out before I could get to them. I have changed my password and it is still the same. Help please.

Hello Kathie,
Sorry for the inconvenience that has caused to you.
Please let me know if you have tried converting any other PDF to word with Reader.
Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
Let me know if this converts fine.
Hope to hear from you.
regards,
Anubha

I have canceled my account same day and joining because the convert PDF to word did not convert correctly how to get credit for cancelled membership

I have canceled my account same day and joining because the convert PDF to word did not convert correctly how to get credit for cancelled membership

You need to contact Adobe Customer Support :
They will check and assist you. (Live Chat)
Contact Customer Care

Once I convert pdf to WORD, why can't I edit the WORD document?

Once i convert PDF to WORD, why can't i edit the WORD document?

Hi sophtex,
Kindly refer this FAQ:Can't edit converted Word or Excel file
Please let me know for further assistance.
Regards,
Florence

I paid for a year service of the converter PDF to Word and I cannot access it. Thanks. Paul Young

I purchased an acrobat adoce pdf converter to word. I can't find it in the maze of websites and promotions. My e-mail is [private information removed] Please help me get reconnected. Thanks Paul Young

Hi Paul,
No problem! Here's the link that you need: Adobe Acrobat.com.
Please let us know if you need further assistance.
Best,
Sara
p.s. I removed your email address from your post, as this is public forum and it's best not to include your contact information.

How do I view PDF files from a website link on my iPad? I already downloaded the free PDF reader ap.

How do I view a PDF file that is a linked on a web site using my I pad? I already downloaded the free PDF reader ap.

When you tap on the PDF link, the file should open directly on the screen while you are in Safari. You can then tap on - Open In - in the upper right corner of the PDF. Then tap on Open In and select your PDF app from the pop up.
If you do not see the Open In button, just tap on the open PDF somewhere and that will make the button reappear for a few seconds.

I am in Hong Kong. How can I buy Export PDF (convert PDF to Word) ?

I am in Hong Kong. How can I buy Export PDF (convert PDF to Word) ?

you'll need to buy the present on the Japanese Apple Store if you want it shipped to her address. note however that you'll be charged in Yen (Japanese currency) and that your bank may apply additional charges. Contact your bank or search on their website for more details on paying in foreign currency.

When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in. Please help if you can?

When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in. Please help if you can?

Hi lorrelaws,
Do you receive that error when you try to sign in via Reader? If so, try signing in via the web interface. Did that do the trick?
Let us know how it goes.
Best,
Sara

I accidentally bought two subscriptions to convert PDFs to word. Can you combine the two subscriptin

I accidentally bought two subscriptions to convert PDFs to word. Can you combine the two subscriptions?

Contact Adobe Customer Care via http://helpx.adobe.com/contact.html?product=export-pdf

Trying to convert pdf to word and keep getting error message saying trouble signing in, but I am already signed in...?????HELP

I just purchased the adobe so I could convert pdf to word but I keep getting an error message saying trouble signing in, but I am already signed in...what's up?

Hi sdh138,
It can take a few hours for your order to process fully, and I do see that your subscription is still "pending" in our order management system. If you're still unable to access the service in a few hours, please let us know.
Best,
Sara

I am unable to convert pdf to word on Export - says "subscribe now" - I am already subscribed.

I am unable to convert pdf to word on Export - says "subscribe now" - I am already subscribed.

I am having the same/similar problem. When I attempt to sign in from the conversion section, the program will not allow me to sign in, so I am unable to convert the PDF to any other program. However, I can sign in on adobe without problem. It is a real mess as I need to have this program functioning today and I have been told there is no one available to help until Monday. That does not seem to be the type of support that we have all paid for.

Trying to convert pdf to word. A msg box is open on the right side of the screen that says, "retrieving current session status..." It's frozen. What can I do? Thanks.

Trying to convert pdf to word. A msg box is open on the right side of the screen that says, "retrieving current session status..." It's frozen. What can I do? Thanks.

Hi Dewey,
Are you trying to convert via Adobe Reader? If so, are you able to close and restart Reader (you may need to force quit, or use Task Manager to quit Reader if it's truly frozen)? After restarting, choose Help > Check for Updates to make sure that you have the most current version.
And, if updating Reader doesn't help (or you already have the most current version), please try converting that same file using the ExportPDF web interface at https://cloud.acrobat.com.
Please let us know how it goes.
Thanks!
Sara

HT1349 i already bought the iphone 4s at US. now my iphone have some problem can i sent it to apple store at malaysia? now i m in malaysia!

i already bought the iphone 4s at US. now my iphone have some problem may i sent it to malaysia apple store. i at malaysia now

Sorry.
The warranty is only good in the U.S.
This is why it is good to buy an iphone from an official seller in your country.
Have you tried basics from the manual?
restart, reset, restore.

Is using the adobe program that converts pdfs to word online secure?

Is using the adobe program that converts pdfs to word online secure?

Good day,
Yes, Adobe ExportPDF is secure. You can learn about our security in depth here: http://www.adobe.com/acom/systemreqs/
Kind regards,
David

I am trying to convert PDF to word. With my PC I get a message "Error occurred while trying to access the service. It worked fine for a long time. Has been doing this for days now with all files i try to convert.

I am trying to convert PDF to Word with Adobe Export PDF on my PC. I get the message " error occurred while trying to access service". Has worked fine in past. Has been doing this for a few days now on all files i try to convert. Any ideas?? Thanks

Hi bert090909,
Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
Please let us know how it goes.
Best,
Sara

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