Good morning, my name is Robert. I am a craigslist user and I cannot open to their reply button. Craigslist is saying that its add-ons that should take care of.

this issue....I do not believe them. I never had this problem...ever with firefox, or IE8 or AOL for that matter - I did everything in my power...I tried everything else...youtube, loopnet, ebay, indeed.com - I have no problems with them - I sign in with o problems and can carry my business accordingly...
I have Windows XP....could there be a registry issue that is causing this....should I uninstall firefox completely and reinstll that latest firefox?
Thank you

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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