Good speed from exchange, VERY slow at home

I've been getting a very poor speed since about thursday last week, I've run the speed test and get 24.4MB/s from the exchange, yet from my hub I'm only getting 0.65MB/s, bt say they've fixed a problem in my area on one page, then tell me there's a problem on another, I use a wired connection, so there shouldn't be anything stopping me from getting my full speed, is there actually a problem in the Bridgwater area/01278 area code? If not how can I fix this?
Thanks

FAQ
1. Best Effort Test: -provides background information.
Download  Speed
0.63 Mbps
0 Mbps
21 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 0.63 Mbps
 For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
 IP Profile for your line is - 21.51 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.91 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.91Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
20:21:15, 27 Jan.
( 103.060000) DSL noise margin: 5.90 dB upstream, 3.00 dB downstream
20:21:14, 27 Jan.
( 102.040000) DSL line rate: 1147 Kbps upstream, 24376 Kbps downstream
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