Good will hunting digital copy not showing up on apple tv

I downloaded and redoes loaded good will hunting digital copy, included in my bluray.
Well for some reason, good will hunting won't show up on my apple tv as purchased like other movies do.
I know fox/universal digital copies won't work for now, but why doesn't good will hunting show up?
It's a miramax/lions gate film.
Any help would be appreciated.

Same problem here, (and I know exactly what you are talking about). 
So as directed by AppleCare Technical Support (I have AppleCare on all my Apple products), I sent the following e-mail to the iTunes support page that they directed me to, "All my other successfully redeemed digital copies/digital downloads through iTunes/iTunes store show up in my iTunes purchased movies in the cloud, except this one, "Good Will Hunting."  I got the same message from the iTunes store saying it was successfully redeemed and it downloaded to my iMac but for some reason this is the only movie that is not showing up in my iTunes purchased movies in the cloud and all my other successfully redeemed digital copies/digital downloads are, so I don't know what the problem is at this time.  I hope you can resolve this so that I may enjoy this one from the cloud as I do all my others like this, thank you in advance so very much." 
I am suppose to hear back from them within 24 hours, I hope it is resolved ASAP.  If I can I'll try to let you know what happens.

Similar Messages

  • I've just found that three movies I've bought from iTunes on on my iPad are not showing up on Apple TV or anywhere other than that iPad.  What's up with that and will I lose these films if I reset this iPad?

    I've just found that three movies I've bought from iTunes on on my iPad are not showing up on Apple TV or anywhere other than that iPad.  What's up with that and will I lose these films if I reset this iPad?

    Thanks.  The reason this has become an issue is that I recently bought a new Macbook Air that the iPad is not synced to.  The one is was synced to was stolen.  If I want to sync this iPad to the new Air, won't it be wiped before I'm able to copy these films or am I wrong about that?

  • Why will my iphone 5c not show up as a device on my itunes?

    why will my iphone 5c not show up as a device on my itunes? this is the first time it has ever happened ?

    Here is the troubleshooter:
    http://support.apple.com/kb/TS1538

  • When i receive a 2nd call my phone will beep but does not show who it is or give me the option to take 2nd call

    When i receive a second call my phone will beep but does not show the number that is calling or give me the option to take the second call?

        We appreciate your feedback on this matter, gingerspice913. I've not come across this issue before.  Do you know how long it has been since the issue began? Please try to reset the network settings to see if it helps http://vz.to/1swAJbD?
    TamaraH_VZW
    Follow us on Twitter @VZWSupport

  • When I connect my ipod to 2 different Mac computers, it will charge but is not showing up in itunes for sync. What happened?

    When I connect my ipod to 2 different Mac computers, it will charge but is not showing up in itunes for sync. What happened?

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your Mac? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the Mac?
    How to reset iPod
    Has this iPod ever worked on this Mac or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in iTunes and Mac desktop
    B-rock

  • Internet Streams in Playlists do not show up on Apple TV

    I use the following setup:
    - Apple TV MD199LL/A (Software 6.0.1) just updated to the latest
    - iTunes 11.1.3 for Windows (from a Windows 7 x64)
    - iTunes 11.1.3 for MAC (from a Apple MacBook Pro x64, Maverix)
    Homesharing is turned on both computers
    From both machines I share pictures, videos and music.
    All photos, videos and music files are getting displayed  on the Apple TV menu, and can be played.
    All iTunes playlists from both machines are  getting displazed on the Apple TV
    BUT!
    If a internet stream is added to a playlist, this entry does not show on the Apple TV menu.
    If the playlist contains only internet streams the Apple TV menu says "There are no songs in this library"
    If I hit the play key on my remote, it  will randomly play the first stream in the playlist (not realy reproducable pattern)
    I can play those streams in iTunes and send it via AirPlay without problems,
    Can anyone help me with this and tell me what I'm doing wrong?
    Thank you

    You can only view that rental on the iPad. For it to show up it has to be rented directly on ATV or through a computer and streamed via home sharing

  • ITunes movies not showing up on Apple TV

    I'm having some trouble with my movies not showing up on Apple TV.
    The movies I am missing are not purchased from iTunes but I have converted them using Handbrake. I've double checked the format and they seem to be what's required from what I've read in other threads.
    I've also made sure they are in the "movies" category and not "home movies."
    I'm not the most computer savy person... most of what I know is just from reading threads.  Can someone help?
    Here is the format of a movie that's not showing up:
    H.264, 720 x 304, Millions
    AAC, Stereo (L R), 48.00 kHz
    Movie FPS: 23.98
    Playing FPS: 23.98
    Data Size: 1.24 GB
    Data Rate: 938.58 kbits/sec
    Normal Size: 720 x 304 pixels
    Current Size: 720 x 304 pixles

    RogerOut makes some good points and this feels to me like a ham fisted attempt by Apple to take control of my media in a way that I don't want.  The stuff it is choosing to call "home movie" is 100% legit movies, but not ones I bought through the itunes store.  So I load a movie and then it mysteriously does not show up in my Apple TV because it has defaulted to "home movie".
    What I still fail to understand is what the heck is the purpose of this apart from annoying users who's stuff now does not appear on ATV without explanation or warning.  So glad to have this forum to help me, but why should I have to do this to figure out how to overcome a stupid thing that Itunes is doing to my movie (it is a movie!)?
    As I say though, what possible benefit is it for a users media to be labelled in this way and anyway, why does calling it a home movie make it unreadable in ATV?

  • HT204053 Pop up menu shows my Apple ID in my iphone as my old email Apple ID. This happens when I try to go into iCloud . It does not show my new apple ID.

    Pop up menu shows my Apple ID in my iphone as my old email Apple ID. This happens when I try to go into iCloud . It does not show my new apple ID.

    Hi jackburkholder,
    You will need to delete the iCloud account with your old ID, but before you can do that, you will have to go back into Manage Your Apple ID, and change your Apple ID back to the old address. Don't worry about verifying it, you just need to change it.
    Then, go into Settings>iCloud and turn off Find My iPhone (it will ask you for a password - put in your current one to turn it off). Then, scroll down to the bottom of the screen and Delete the iCloud account using your current password.
    Also go into Settings>iTunes & App Store, clidk on your old ID and sign out of iTunes.
    Then go back to Manage Your Apple ID and put your new Apple ID back in.
    Go back to Settings>iCloud and sign on with your new Apple/iCloud/iTunes ID.
    Go back into Settings>iTunes & App Store and sign on with your new Apple/iCloud/iTunes ID.
    Cheers,
    GB

  • Videos in some iPhotos Albums do not show up on Apple TV.

    Videos in some iPhotos Albums do not show up on Apple TV. Videos in other folders are there. For instance, one album has 43 videos and 1600 photos. Apple TV only shows the 1600 photos. Is there an issue with albums that have both photos and videos?

    You can only view that rental on the iPad. For it to show up it has to be rented directly on ATV or through a computer and streamed via home sharing

  • I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are there OK. Any suggestions?

    I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are in there OK. Any suggestions?

    It won't show up on your Apple TV until it is fully downloaded into iTunes on your computer, have you done this.

  • Itunes store not showing up on apple tv?

    after several weeks of working fine, the itunes store now does not show up on apple tv. any ideas why? and how can i get it back?

    Same here.  It's been working just fine for months and suddenly last night (01/05/12) I no longer have any access to iTunes Store or Netflix from the main menu. My only choices are Internet, Computers, and Settings. And according to the settings, it still indicates that I am still signed-in to iTunes.

  • HT1933 Why is it that I rented a movie from iTunes on my computer but it is not showing in my Apple TV to view

    Why is it that I rented a movie from iTunes on my computer but it is not showing in my Apple TV to view

    Hello Amy,
    You can but the method varies depending on the Apple TV that you have.
    From the article How to rent a movie from the iTunes Store on your computer found here http://support.apple.com/kb/ht1390:
    To rent movies from the iTunes Store on your computer
    In iTunes on your computer, click iTunes Store.
    In the iTunes Store, find a movie you want to rent.
    Click Rent. Your rental should begin to download immediately.
    Once the rental is downloaded, you can watch it on your computer or transfer the rental to a supported iPod, iPhone, iPad, or Apple TV (1st generation):
    Connect the device and select it in iTunes.
    Click the Movies button.
    Select the movie, and then click Move.
    After all movies have been moved, click Apply in the lower-right corner of iTunes.
    You must be connected to the Internet to transfer a rented movie.
    If you have Apple TV 2nd gen. or later you can use Airplay to play it on your tv through the Apple TV.
    Here is the article to help get that setup and going.
    Using AirPlay
    http://support.apple.com/kb/ht4437
    Cheers,
    Sterling

  • Thor digital copy not working?

    Hi I bought the movie Thor today. I loaded the digital copy disk into my PC and redeemed the code as I have done many time before. The only thing is this time the movie downloaded ok and when I click on the movie tab i see it there but it will not play.at all. I went to the folder where my movies are "C:\Documents and Settings\Compaq_Administrator\My Documents\My Music\iTunes\iTunes Media\Movies" and the movie Thor is not there. So now I shut down my PC and restarted everything over and get the same result. And yes it does let me reuse the same redeem code over and over??? any help would be great as I have not found any way to contact Apple directly or via e-mail for this.
    Thanks
    Ralph

    tried it this morning and it is now loaded and working.

  • My ipod will charge but does not show in itunes or windows

    I tried to use my ipod as a disk to transfer my itunes library from my desktop to my notebook (both Dell), now my ipod charges, but does not show up in itunes or on either of my computers. I have used the advice of going to control panel and unchecking the box under power management but that didn't work, CAN SOMEONE PLEASE PLLLEEEEAAAASSSSSSSEEEEEEE HELP ME?
    I have windows xp on one and vista on the other, if that helps.

    This worked for me, don't know if it will for you. Have ITunes open. While IPod is connected to computer press(at the same time) the menu and center buttons until your screen goes black and shows the apple icon then immediately press the forward button. Your IPod should show up. It won't hurt to try it, even if it doesn't work. Hope this is of some help to you.

  • Why won't my Despicable Me 2 digital copy not download?

    I've been trying to get my digital copy to download to my itunes, which its compatible with, but keep getting a pop up saying I need to upgrade the security componets of my media player...can anyone help as I've tried several things but nothing...

    that happened the same to me. I am so confused. I might have an answer later tho so i will keep you posted

Maybe you are looking for

  • How to get a message in a view which was raised in another view?

    Hi All, I have used the view manager message serviice to add my custom error message in BT126H/Apptdetails view. So if the validation fails then the message is displayed on the screen . But when I am saving the transaction the error message is gettin

  • MSI R9-290X Gaming

    I just got the new Gaming Gpu from MSI R9-290X. It one of the fans is spinning slower than the other and sometimes stops spinning all together.  This is causing temps of 94C during gaming.  Is this behavior normal? I have used AB to put fan to 100% a

  • Reg:output determination in purchase order

    hi,    when i am creating purchase order i given all the details once i go for save the order it shows a pop up window " no message could be found for output of mesage save any way '. my requirement is how to avoid this popup message. i thing the pro

  • HT201272 Re-Downloading SD TV shows

    I downloaded HD episodes not realizing I couldn't watch them. Now I see no way to download the SD version without paying for them again!

  • Yahoo Messenger for Mac Grumbles

    Perhaps this has been posted many times -- but Yahoo has a rather "crippled" version of their Yahoo Internet Messenger (v3.0 Beta) that's been out there for over a year with only minor tweeks from Yahoo. Is there any way that Apple Corporate folk can