Goodnight buy "CREATIVE CLOUD - INDIVIDUALS - FULL" annual plan prepaid debit my credit card for 599.88 dlls year, already authorize and charge the amount the card twice and I never get the confirmation of the purchase by you (ADOBE) as if he had not boug

Goodnight buy "CREATIVE CLOUD - INDIVIDUALS - FULL" annual plan prepaid debit my credit card for 599.88 dlls year, already authorize and charge the amount the card twice and I never get the confirmation of the purchase by you (ADOBE) as if he had not bought anything despite what the charge generated in TWO OCCASIONS.
As one refund request and the remaining as active, THANK YOU for your attention.

Adobe contact information - http://helpx.adobe.com/contact.html may help
-http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
-orders, returns http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-says 800-443-8158 for payment problem in https://forums.adobe.com/thread/1551495

Similar Messages

  • Why cant i buy a creative cloud annual plan with an international credit card?

    i am trying to pay for an annual plan with an israeli credit card and the only option for payment with a credit card is one from the US.
    what can i do??

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

  • Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after a month and only pay for that month.

    Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after 1 month and only pay for that month?
    Thanks

    Hello Tom,
    You may sign up for a free trial of creative cloud which you can check out here. Download a free trial or buy Adobe products | Adobe downloads
    You may either pay for a month to month membership or annual as listed here. Creative Cloud pricing and membership plans | Adobe Creative Cloud
    Let us know if this helps!
    Thank you,
    Jo-Marie

  • On octuber 31th I called the adobe office to buy creative cloud, I can use photoshop but y cant use lightroom. I have already payed o thah date i have mencioned but I cant use the lightroom. what can i do?

    hola
    como me aseguro de bajar lightroom? ya pagué y no encuentro la manera de bajar este programa

    Can you send me te serial number Please? My orden number is
    c0057916628MX
    I am desperate, I hace to do my homework, I am a student of photography.
    Thanks
    Vero
    Enviado desde mi iPad
    El 14/11/2014, a las 9:04, JimHess <[email protected]> escribió:
    on octuber 31th I called the adobe office to buy creative cloud, I can use photoshop but y cant use lightroom. I have already payed o thah date i have mencioned but I cant use the lightroom. what can i do?
    created by JimHess in Photoshop Lightroom - View the full discussion
    Why can't you use Lightroom?
    Will Lightroom not install?
    Do you have Lightroom 5 standalone version installed?
    Please provide more details, and I'm sure we can help you sort things out.
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6929696#6929696 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6929696#6929696
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • If I buy creative cloud student plan, can I use the software on multiple computers. I have 2 laptops for school.

    If I buy creative cloud student plan, can I use the software on multiple computers. I have 2 laptops for school.

    Creative Cloud Help | Creative Cloud / Common Questions
    Can I use the software I download from Creative Cloud on more than one machine?
    Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.

  • I buy Creative Cloud single-app membership for Illustrator (month-to-month), but it doesn't adjust my PC(Microsoft windows XP) SO YOU HAVE TO REFUND

    i buy Creative Cloud single-app membership for Illustrator (month-to-month), but it doesn't adjust my PC(Microsoft windows XP)
    SO YOU HAVE TO REFUND
    I alreagy finished the credit card payment.

    Hi There,
    Kindly contact our support team to get the subscription cancelled via: Contact Customer Care.
    Thanks,
    Atul Saini

  • If I buy Creative Cloud do I still pay for each program.  Adobe Acro asking for payment.

    If I buy Creative Cloud do I still pay for each program.  Adobe Acrobat keeps asking for payment.

    There is now a Creative Cloud forum which is probably a better place to get an answer:
    http://forums.adobe.com/community/creative_cloud

  • I can't buy creative cloud

    I don't have visa or mastercard.
    Is there any other way to buy creative cloud?

    Hi Neeltje,
    You can purchase for one year of membership through a retailer or etailer (like Amazon). This gives you the same price as purchasing an annual plan directly from Adobe, but you pay up front instead of monthly.
    Regards

  • Why won't Business catalyst says I need to buy Creative Cloud to publish my site, but I already have

    Business catalyst says I need to buy Creative Cloud to publish my site, but I already have Creative Cloud and am logged in properly.

    I have checked the site and it does shows up web hosting plan. But the email on which site is published is not using CC subscription as a result BC is asking you to upgrade the site.
    Please get in touch with support team and provide them subscription information :
    join live chat with support team :
    http://helpx.adobe.com/contact.html?product=muse&topic=downloading-ins talling-and-setting-up
    Click on I still need help.
    Thanks,
    Sanjit

  • If I buy creative cloud for PS and Lightroom 5 for a mac can I also put it on a laptop for the price of $119 per year?

    If I buy creative cloud for PS and Lightroom 5 for a mac can I also put it on a laptop for the price of $119?

    one subscription entitles users to install and activate their adobe apps on up to two computers concurrently.
    so yes, you can subscribe to the photographer plan and use both ps and lr on a desktop and a laptop (or two desktops or two laptops).  they can both be macs or both be pcs or one of each.

  • BUYING CREATIVE CLOUD

    hello. I need help understanding why I have to pay monthly 61 euros for a year subscription when i convert intto dollars and it says 49.99
    besides that, i want to be sure that if i buy creative cloud i will have access to PREMIERE  pro
    can someone help?
    roberto
    [email protected]

    Thanks for responding. It wasnt usefull because the problem was my email ".it" ... That is why it would ask me euros! but you surely were great to help me.
    Thank you
    Roberto
    hacienda la catrina - iphone
    www.catrinaholbox.com
    Skype: Picalu Villas & Management Holbox
    El 13/11/2013, a las 13:16, "David__B" <[email protected]> escribió:
    Re: BUYING CREATIVE CLOUD
    created by David__B in Adobe Creative Cloud - View the full discussion
    Hi Roberto,
    Current pricing should be available at https://creative.adobe.com/plans
    Paid Creative Cloud membership includes access to Premiere Pro CC or Premiere Pro CS6
    Note that Premiere Pro requires a 64-bit capable computer
    http://www.adobe.com/products/premiere/tech-specs.html
    Hope that helps,
    -Dave
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5839420#5839420
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5839420#5839420
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5839420#5839420. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Adobe Creative Cloud at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you

    Hi folks, can someone help me with my redemption code?
    have a creative cloud id made last week.
    but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me???
    Thank you

    I have a fully companies annual subscription of 69.99 a month.
    but I can only download the 30-day trial versions.
    and if I want to put on them completely firedamp should I enter a redemption code. could it be that the code later emailed word?
    Met vriendelijke groet,
    Dave Dros
    Van: "hans-g." <[email protected]<mailto:[email protected]>>
    Beantwoorden - Aan: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
    Datum: dinsdag 21 oktober 2014 10:03
    Aan: iMac <[email protected]<mailto:[email protected]>>
    Onderwerp:  Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you
    Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you
    created by hans-g.<https://forums.adobe.com/people/hans-g.> in Adobe Creative Cloud - View the full discussion<https://forums.adobe.com/message/6850359#6850359>

  • Buying creative cloud package for students

    I want to buy creative cloud package for students as I am currently a student but am finishing in 6 months, can I still buy the the plan even though half way through the year  cease being a student?

    Yes.
    Adobe only checks your eligibility when you first sign up. Adobe does not monitor your academic status through the year and does not care when you graduate.
    Once you're accepted, the plan lasts for 12 months. Then it expires unless you renew.

  • Wondering if allowing my creative cloud single app membership to renew automatically will lock me into another 1 year term. Please advise. Thank you in advance!

    Wondering if allowing my creative cloud single app membership to renew automatically will lock me into another 1 year term. Please advise. Thank you in advance!

    subscription terms http://www.adobe.com/misc/subscription_terms.html
    or
    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Buying Creative Cloud- page not loading

    Hello, I am trying to buy Creative Cloud and when I click buy, it leads me to a blank page! Something isn't loading. Does anyone else have this problem?

    Hi There,
    You can try following steps
    Try different browser.
    Delete cookies and cache
    If you still don't see the pricing and cannot place the order contact our team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
    You can also try: Contact | Adobe
    Thanks,
    Atul Saini

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