Goods confirmation with quantity 0 and final delivery set

Dear SRM Experts,
I would like to share with you the below problem that i asked to be answered from SAP support and would appreciate any solution suggestions for this problem.
The problem I'm facing is relevant for two of my clients: one using SRM 4.0 with ECC 5.0 and the other using SRM 5.0 with ECC 6.0.
I was looking for a note solution concerning goods receipt reappearing in the confirmation screen (BBPCF02) although the confirmed quantity was equal to the ordered quantity and by chance I came up against note 1292032 - Goods confirmation with quantity 0 and final delivery set; that was released after a long list of notes that DID ALLOW the posting of Goods confirmation with quantity 0 and final delivery set.
[Note 1292032|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1292032]
Applying this note through the note implementation or Support package will ELIMINATE the option for the Goods Recipient (that do not have and will not have a PO change authorization) to indicate in any way that he is not expecting to receive those goods.
Please follow the below example to exemplify this problem:
A PO was created as follow:
Item Product Quantity Price
1 A1 10 10
2 A2 10 12
3 A3 10 14
4 A4 10 16
5 A5 10 18
6 A6 10 20
A first confirmation was created for the following products and quantities:
Item Product Quantity Final Delivery
1 A1 5 X
4 A4 10
5 A5 2
A second and FINAL confirmation was created for the following products and quantities:
Item Product Quantity Final Delivery
2 A2 8 X
3 A3 10
So at the conclusion of the above example:
For items 1; 2; 3; 4 the delivery completed indicator should be set as all expected quantities were delivered, as per items 5 and 6 they will remain open and as of note 1292032 there will be no way that the Goods Recipient can indicate IN THE SYSTEM that he is not expecting any more deliveries (keep in mind that he do not have any PO change authorization), and the PO will remain as opened and will keep appearing in the Confirm Goods / Services transaction.
Sending an e-mail to the purchaser, asking to set the Delivery Completed indicator in the PO is not a feasible option as all process should be backed up by the system and sending e-mails cannot be monitored by the system.
Kind Regards,
Raz Golan
Edited by: Raz Golan on Sep 24, 2009 1:16 PM

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