Goods return from customer

Dear all,
Customer orders quantity 1000kg and return 800kg for that sales order. In this case, (1000-800) = 200kg will treat as loss. In addition, we will delivery 200kg to customer for compensation.
How can I solve this case?
Best Regards,
Amy

Dear Amy,
I need further clarification regarding your query
You made sales order against a product A : 1000 Kg
Invoice will be booked for 1000 Kg
You have made Return Order for Product A: 800 Kg
Credit Note for Return Order : 800 Kg
Adjusted your Return Credit Note with the invoice.
Sales Balance : 200 Kg remaining.
Please confirm the scenario.
Regards
Shah

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    this ques need to be posted in sd forum..
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    Hello Kishore,
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  • Returned from customer

    Hi
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    Hi,
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    Valdevair

    Hi,
    Use following procedure:
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