Goods Return Process

Hi,
Can anybody help me with the business process of Return goods to vendor with SD MM integration.
Regards,
Smitha

Hi
MM Return goods to bvendor
1.Create P.O through ME21N-T code by putting the tick mark in REtuns item
2.Do the goods receipt with reference to Return P.O through MIGO or MB01 (movement type 161)
3.Do the MIRO
Regards
Damu

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Message no. V1475 while doing free goods return process

Hi Experts,
I am facing problem while creating Free Goods Return Order.
In return process, I want to create a return order with free goods quantity,it is not coming in the line item.
For Eg:
I created 1 Sales Order. Exclusive Order Qty. 10 + 1(free goods Qty.) -> PGI -> Billing done. Now while creating Return Order (RE) in VA01, system is giving error "Item category for item 000020 cannot be determined" and system not showing free goods quantity in the line Item.
I have done below configuration:
1 - Number Range of free Goods
2 - Maintain Condition Table For Free Goods
3 - Maintain Access Sequence For Free Goods
4 - Condition Type For Free Goods
5 - Pricing Procedures for free Goods
6 - Active Free Good Determination
7 - Determination of Item Category for free good Item and for return purpose i have done
Sales Doc.Type - RE + Item Usage- Blank + Item category -REN + Higher level of Item category- RENN
Pls guide me
Thanks & Regards,
Jyoti Shukla

Hi,
I resolved this free goods return order Issues
I have done below configuration:
1- Do Item category assignment for free goods return process in tcode VA01
Sales Doc type –RE+ Item Category Grp- NORM + Item Usage- FREE + Higher level Item category –REN+ Item category –RENN
2- Do Copy Control for return free goods purpose in tcode VTAF
Header : RE(Tgt)+F2(Source)
Item : REN+RENN(Copy requirements-303+Data T-153+Data T-104+Data T-004)
Schedule : Blank
3 - Now create return order with reference of billing doc., take order type RE so now will show free goods quantity in the line item.
Thanks & Regards,
Jyoti Shukla

Goods Receipt Against A Goods Return - Not Working

Hi,
i have been trying to work through the Purchase goods return process for a client and am having issues with the flow.
This is the process :-
Create Purchase Order for 1 item, Qty = 21
Goods Reciept linked to Purchase Order - Qty = 21 this is 100% (Purchase Order Closes)
Goods Return linked to Goods Receipt - Qty = 1
Goods Receipt replacement item from supplier - attempted to link to Goods Return - none available - find goods return closed !!!
How can i link the new goods receipt with the original Purchase Order/Goods Receipt/Goods Return if the goods return is closed.
I'm using 2007A SP01 PL05
Thanks
Barry

Dear Mr Mason,
The scenario you described:
Return closed automatically after being added
is system behaviour.
It is not possible to link the new GRPO to the goods return.
The only suggestion I can give you is writing the GRPO and goods return numbers in the remark of the new GRPO.
Regards,
Marcella Rivi
SAP Business One Forums Team

Free of goods should not come in return process

Dear sd gurus Have a good day
i have one requirement regarding free of goods suppose if we already given free of goods with main item like 10 pens 1 pen is free( 10 +1)
generally when we do return process for particular document ( return order,return delivery,pgr,return billing) free goods also will come automatically returns but my requirement is only main item only should come in return process not free of goods.bz after taking main item in return process due to damaged goods ,here only main item only should come not free of goods
how i can achieve this ?
thank you

Venu,
I did some searching in copy control (IMG), in view of your business requirement.
In connection to my earlier post, "re-determination of Free goods" in RE order type;
when RE order is created with reference to OR
In VTAF, see item level TANN, copy control 302: Do not copy
Here the free goods are not copied. Only goods with item category other than TANN are copied from billing document to RE order.
Then if free goods determination is done afresh in RE order. If there is no free goods procedure assigned to RE sales document type, then no free goods are populated in RE order.
I haven't tested this, you could test this and see if it meets your business requirement.
From SAP, F1 help for copy requirement 302:
In this requirement, any items that have this requirement assigned will not be copied into the target document.
Example
When using product selection, it is advisable that only the main item be allowed to be copied from document to document, and the sub-item should be re-determined in the target document based on the current availability situation. In order to implement this, the item category of the sub-item can have this copy routine assigned to it in order to prevent the copying of these items.

Sales return process and receiving the inbound return goods

hi,
Standard SAP allow a return order (RE) to incurs an invoice billing at SD side without the need of a inbound dlivery creation (to receive the incoming goods return) AND a goods-receipt creation.
question:
1 - why standard SAP allows a invoice billing to take place of a return order without the need to perform a Inbound delivery and goods receipt?
2 - can i setup in the system to make the inbound delivery and goods receipt part of the indispensable process before a billing invoice can take place? if possible, what setup I need in the system?
tuff

Dear Tuffy,
1 - why standard SAP allows a invoice billing to take place of a return order without the need to perform a Inbound delivery and goods receipt?
There might be cases, where is actually no goods return.
For example, we have invoiced a customer some materials, which are broken.
Now imagine the transportation cost for bringing back the broken things to our plant is higher.
In that case, we wont take the glass return.
However we will have to show it as return.
2 - can i setup in the system to make the inbound delivery and goods receipt part of the indispensable process before a billing invoice can take place? if possible, what setup I need in the system?
It depends on your copy control.
If you maintain the copy control properly, we can control this.
In your case, do not maintain copy control between RE order and RETURN INVOICE.
Instead maintain copy control from return order to return delivery first
then maintain the copy control from return delivery to return invoice.
Hope it clarifies your doubt!
Thanks & Regards,
Hegal K Charles
Edited by: Hegal . K . Charles on Aug 19, 2011 3:20 PM

Return process of componets of finished goods

Hi
Can u pls guide for return process of componets of finished goods
Sales order & invoice contains only finished good material code(e.g Panel).
We want to take return of componets assembled in that panel.
Can it be done by regular return order process.

Hi,
I think you may have to use CS-Module, where there is a process called "Returns and Repair order processing."
Please ref. the link below.
http://help.sap.com/saphelp_46c/helpdata/en/e6/4a903f9e0311d189b70000e829fbbd/frameset.htm
It can be done in the following way
Please maintain BOM for the Camponents, under the main material.
You can do it either using "CS01" or under the menu path:
Logistice > Customer Service > Maintain Technical Objects > BOM > Equipment BOM or Material BOM.
Hope this will be of good help to you,
Regards
DSR
Edited by: D.Srinivasa Rao on Nov 24, 2011 6:42 AM

Goods Return to Store against Process Order

Hi,
Tell me how to do Goods Return to Store against Process Order
For E.g.
Process Order X having Material M1 with Requirement Qty 100 Kg as per BOM specification and Issue Qty using COR6 is also 100 Kg but due to less Consumption 20 Kg is required to be returned to store
So how to have effect of returned 20 KG against Process Order
Note : I have used MB1C option for Goods Receipt but it won't make any effect in Process Order
i.e. Requirement Qty -   100 KG
     Withdrawn Qty     -    100 KG
But in MMBE it shows 20 KG after receipt from MB1C
Kunal

Hi Vivek,
I tried as per your given direction but it won't worked
What I required is for E.g.
Process Order No 11111
Material No           Mat-A
Batch No              Bat-A
Storage Loc          PM01
Requirement Qty which is coming from BOM                        120 KG
Withdrawl Qty either using COR6 or MB1A (261 mov type)     120 KG
Consider that Process Order is already confirmed and due to some reason All the materials issued against Process Order has to be returned to Store for another Process Order
When I used MB1A and entered movement type 262 with storage location PM01 then click on To Order Button to enter Reference : Order and click on Tick Button
It then displayed only those materials which is not yet issued and required to be issued and automatically Movement Type changed to 261
Please guide
Kunal

Can I know what is the process for us to do Good Return from customer?

Can I know what is the process for us to do Good Return from customer?

hi
this ques need to be posted in sd forum..
to answer this u can use order type RE to create Return order and then u can do the goods receipt..
or u can use the process mentioned in first reply.
regards
CMM

Return process in Third Party system

Dear Friends,
Please suggest me the complete process of return under Third Party Order system, with T codes and paths,
Regards,
Atul

Hi ATul
Officially the return process is not supported by standard SAP ERP system for the third-party process.This functionality was never designed and is not supported.
The note 751609 is the official statement of SAP to this problem.
But any return goods to vendor from customer can be settled through credit notes.
The process is to first pass a credit memo to Vendor and after the process the with reference to Sales order a third party credit memo can be issued to customer
Hope this will help you.
Regards
Ramesh

Return process in Third Party Sales

Hi ppl need some help,
In Third party Sales what happens if certain goods supplied by the Vendor to the customer are 'Defective' & are to be returned by the customer.
Does the customer return it to the Company to which he placed the order or he returns it to the Vendor.
How can we configure this process in SAP to settle the billing & issue the credit memo to the customer?
Shilpi

Hi Shilpi,
third party Return process you can configure like this,
Take return goods from ur customer, Your customer will return goods to you and not to vendor, remember one thing ur cutomer doesnt know who is vendor.
Create CR with refeerence to RE. Because RE will contain that Product and quantity which you ar getting back from the Customer and that you have invoiced the customer.
E.G. If you Sent 2 Quantiy of Materail XYZ at 50 Rs each to the customer, but you Got invoice from ur vendor at 40 Rs Each.
and if customer retuirn 1 quantity u have to return him 50 Rs and not 40 Rs.
So Create CR with respect to RE.
Hope this will help.
Revert back if u need any further help.
Thanks,
Raja

Return process in Scheduling agreement and correction delivery creation

Hi Experts,
I have couple of Questions:
1) I want to know the return process in case of scheduling agreement, how exactly we should go about it.
2) Regarding creation correction deliveries in the scheduling agreements.
I enter in a valid scheduling agreement number into transaction VA32, click the "JIT DlSch" button, click "Corr. Delivery" button and then enter in a date and quantity.
After I hit "Save" button, I am taken back to the initial VA32 screen and see the following message...
Sched. Agr. w/ Rel. ####### has been saved (no delivery created)
Message no. V1261
Does anybody have any insight to why this is happening? Thanks in advance.
Sourabh

Whether it is a scheduling agreement or sale order, in case of returns, you need to generate the following:-
a) Return Sale order or scheduling agreement referencing the parent billing document
b) Return delivery if goods are taken back in parent plant via VL01N
c) Credit note to customer via VF01
d) Excise credit via J1IH
Last but not least, please spell the name correctly.
thanks
G. Lakshmipathi

Return Process for Depot Excise Billing.

Hi,
We are following Depot Excise Billing Process. Where we are using Stock Transport Purchase Order Process for transferring the goods from Mfg.Plant to Depot.
Now, we require return process for returning the Goods from Depot to Mfg. Plant. Please also confirm Excise Register needs to be updated? If yes, please tell us the transaction for the same.
For satisfactory answer ful points will be rewarded.
Thanks and Regards,
Dilip Shende

Hi Murali,
I have followed the procedure given. However, in J1IEX transaction system gives me error message "Excise Invoice 9001000027 28.05.2008 of plant 410027 does not exist"
Where Excise Invoice 9001000027/28.05.2008 is the number generated in T.Code J1IJ. And 410027 is Vendor code.
Please give your valuable suggession to solve the issue.
Thanks and Regards
Dilip Shende

Landed costs can not get Goods receipt PO when Goods return made

Hi, everybody
I need to calculate landed costs and it seems that I can not use when I built a Goods return.
My procedure as follow ( ps: the same vendor number)
1. created a PO then Goods receipt PO (docNum says 1111) which included 20 quanties for item no AAAA.
2. created a Goods return which Copy from Goods receipt PO no: 1111, which included 5 quanties for item no AAAA.
3. next, I try to caculate my Landed costs. I open a new Landed costs and click the button "Goods Receipt PO", but I can not find any Goods receipt PO no: 1111.
What can I do to caculate my exactly landed costs & Goods receipt PO no: 1111 that included 15 quanties?
Thanks for your help

When you only Returned partial goods from your Receipt. The Receipt should still be open and you should be able to process the Landed cost. I am not sure why the GR is not showing in the landed costs window.
Please check if the GR is closed by an AP Invoice / by itself.
Otherwise, you will need to process AP Goods Return for the remaining 15 and process a New Goods Receipt for 15.
Regards
Suda

Goods return without reference to a Material Document or delivery note

Hi
Is there a way to do Goods return without a material document. Please suggest.
The situation is that a material will go to the field (material is being maintained against a serial number profile) and let suppose that it is returned after a few years of use. Then in such a situation I need to take it back into the stock through a return delivery. But it may not be possible to track the material documnet against which GI was done few years back. SO i need to have a provision that either goods be returned with a reference of a material Document OR I should be able to track the material document in the system (through a report) using the serial number. Request you to please suggest on these two cases.
Also we are not having procurement process in our organization. we do GR and GI only in regard to inventory movement.
Thanks,

Check
Customer returns without billing reference

Return process with credit note.

Hi Experts,
I have done a sales order with quantity 9 pcs, delivered and PGI with quantity 9 pcs and also invoiced the customer for 9 Pcs. Now customer has returned 4 pcs, in this case he has to only pay for 5 pcs.
I have done return process
1. Create returns order with T.Code VA01 and order type RE and quantity of 4 Pcs
2. Delivery with VL01N and Post Goods Reciepts of 4 Pcs
3. Transfer 4 pcs from return to unrestricted use.
now how to raise credit memo ......please guide me step by step.
Regards
Rahul

I suggested you G2 Invoice type by mistake. Apologies.
You need to use Credit for Returns Invoice Type - RE.
Go to T-Code VF01 & select Invoice Type as RE. Now create this Credit for Returns Invoice with Reference to your Returns order Type.
If the above is not happening then check T-Code VTFA & maintain copy controls for RE (Order) to RE (Invoice)
Hope this helps,
Thanks,
Jignesh Mehta

Goods Return Process

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