Google and YouTube redirect problem

Hi all,
For the last one month, everytime I want to visit Google or Youtube the browser is always will be redirected to 123.99huo.com. Currently I'm using Safari and Google Chrome, and both are having the same problem.
I've been trying to search for the solution on this forum, and I've tried OpenDSN by changing the DNS address but no luck.
I also had reset the Safari and cleared all browsing history, cookies on Google Chrome, but still no luck. I've tried to install new browser (i.e. Opera) hoping with the new fresh installed browser I would not experiencing the problem, but again still no luck.
Really appreciate if anyone could help me on this.
Cheers,

Hi andyBall,
Yes, I have changed DNS in my Cisco router to be the same with DNS in my laptop.
Below is the traceroute result for google.com and youtube.com:
Traceroute has started…
traceroute: Warning: www.google.com has multiple addresses; using 74.125.235.16
traceroute to www.l.google.com (74.125.235.16), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.625 ms 0.886 ms 1.177 ms
2 cyber-pppoe-3745.cbn.net.id (202.158.51.149) 6.588 ms 10.241 ms 17.501 ms
3 ip127-1.cbn.net.id (202.158.127.1) 17.090 ms 27.209 ms 10.936 ms
4 ip127-130.cbn.net.id (202.158.127.130) 20.488 ms 19.242 ms 15.737 ms
5 121.100.4.17 (121.100.4.17) 8.441 ms 26.746 ms 18.071 ms
6 121.100.5.5 (121.100.5.5) 30.520 ms 54.369 ms 39.412 ms
7 p15169.sgw.equinix.com (202.79.197.30) 41.759 ms 112.209 ms 135.374 ms
8 209.85.243.156 (209.85.243.156) 23.603 ms 26.593 ms 29.716 ms
9 72.14.233.107 (72.14.233.107) 36.735 ms 23.616 ms 19.106 ms
10 74.125.235.16 (74.125.235.16) 30.552 ms 26.232 ms 25.147 ms
Traceroute has started…
traceroute: Warning: www.youtube.com has multiple addresses; using 74.125.235.15
traceroute to youtube-ui.l.google.com (74.125.235.15), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 3.951 ms 0.853 ms 0.792 ms
2 cyber-pppoe-3745.cbn.net.id (202.158.51.149) 21.059 ms 8.433 ms 23.378 ms
3 ip127-1.cbn.net.id (202.158.127.1) 15.879 ms 24.047 ms 29.074 ms
4 ip127-130.cbn.net.id (202.158.127.130) 17.546 ms 198.856 ms 193.202 ms
5 121.100.4.17 (121.100.4.17) 8.704 ms 7.544 ms 7.389 ms
6 121.100.5.5 (121.100.5.5) 29.632 ms 28.418 ms 27.152 ms
7 p15169.sgw.equinix.com (202.79.197.30) 21.028 ms 17.647 ms 32.564 ms
8 209.85.243.156 (209.85.243.156) 29.206 ms 83.132 ms 63.990 ms
9 72.14.233.107 (72.14.233.107) 60.197 ms 27.104 ms 31.748 ms
10 74.125.235.15 (74.125.235.15) 26.774 ms 22.045 ms 25.596 ms
Really appreciate your kind advise on what I should do next with above data?
Cheers,

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Message was edited by: x snowcat x

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PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.apple.AirPortBaseStationAgent com.apple.installer.osmessagetracing' '464843899 1233118628' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' 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's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Hi! I have a problem. All websites, in Firefox and Explorer, works fine exept google and youtube.

If I write the address in the bar Firefox says that the "connecting stopped", even if Internet is working, and i don't have any firewall that blocks sites. No proxy either. Help me!

Do a malware check with some malware scanning programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Google and YouTube Errors

I have been running into some problems with the google search part of safari, it says that the server cannot be found, my wifi and the other parts of safari work perfectly but the search does not. One more problem that I have is YouTube (the app) says it cannot connect to the server or something along those lines, anyway help would be greatly appreciated.

I have the same issue. It's making me crazy.

Youtube redirect problem

my iphone 4S seems to have virus on you tube.. it always redirect me to undesired video.. this only happens when i am on 3G.. When using WIFI no problem. someone able to tell me the problem and solution?

hey guys! i think i found a solution:
from your iphone, choose:
settings
general
restrictions - then enter your passcode
for 'youtube' - click off
exit to homepage...
youtube icon now disappears.
then repeat same procedure as above (settings, general...)
but now, for 'youtube' - click on
youtube icon reappears
then try to search and choose a video and see if it works for you.
cheers!

Getting weird ads on websites like google and youtube

underneath youtube videos it'll have a green button that says " watch it" and sometimes two black buttons that say "download" and "watch" and google has these "eat this, never diet again' ads that come up no matter what I search.
what's the deal with this?
I torrented some music, but it was Miles Davis so why buy it when the money wouldn't even go to him

Well, it may; but if it doesn't last, you may need to look further into
removing Adware or other contributory items that can get put in
your Mac OS X from browsing. Some sites hide a bad file or two
inside a different packet, so those are suspect to contain tampered
files or odd applications that can ruin the Mac OS X.
And some cleanupmac mackeep and other unnecessary and
corruption causing offerings do not clean much except your
billfold; they also cause damage to the system. Bad ideas.
TheSafeMac pages have some fairly good ideas, & to get an idea
(at a superficial level) see the Etrecheck report tool that others have
tried, that generates a postable page to show what may be running
in your OS X that may not belong there. Once posted in a thread it
can be read by knowledgeable persons who can understand it.
•About Etrecheck: http://www.etresoft.com/etrecheck_story
link includes click to download page
Also if you have an issue or think you do, and start a new thread,
perhaps contributor Linc, who knows the command line well
can spot your inquiry, and will reply with a way to get the reports
and also test your computer, to see what is hiding, where. His
methods are lengthy, thorough if followed exactly, and tedious.
But the results are better than piecemeal dissection & angst.
The simplistic etrecheck report and adware/malware guides from
The Safe Mac can help even a novice try & remove badwares.
Good luck & happy computing!

Help resolving 20-30% packet loss to many sites inc. google and youtube

I've been having issues with pages stop loading, youtube and netflix are not watchable. Netflix will buffer freeze and stop responding. Youtube will load for several seconds then stop buffering. If I refresh the page it will buffer a bit more then stop. Usually to watch a video all the way through you will have to refresh the page 4-5 times per minute of video buffered. Reading forums is also tedious as you have to constantly hit refresh to get pages to finish loading. I’ve been through the standard modem and router reboots, nothing as made a difference.
Sample ping test:
>ping -n 100 google.com
Ping statistics for 74.125.113.105:
Packets: Sent = 100, Received = 76, Lost = 24 (24% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 159ms, Average = 55ms
>ping -n 100 verizon.net
Ping statistics for 206.46.232.39:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 75ms, Maximum = 110ms, Average = 77ms
>ping -n 100 youtube.com
Ping statistics for 72.14.204.136:
Packets: Sent = 100, Received = 71, Lost = 29 (29% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 229ms, Average = 45ms
Speed tests usually report the line around 2MBit. If I connect to the VPN where I work, I do not get packet loss. The fact that the same pings through my VPN do not have the issue leads me to believe its some type of routing issue upstream from my DSLs CO.
Also is there any way I can open an online support ticket that is assigned to a Verizon resource with some chain of accountability. I'm frustrated listening to 10 minutes of automated prompts telling me to reboot the modems to get to a resource that did not understand what I meant by packet loss, then somehow disconnected to start the whole process over again.
Any assistance would be greatly appreciated. Thanks.

#1 Please post the Transceiver Status from your modem.
#2 If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a seperate router: What is the brand and model of it?
#3 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) will contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Google and other internet problems!!!!

Google won't stop displaying in mobile version, even when i hit classic it loads but still goes in mobile version. Also , I've noticed this on google the most, (as well as ask.com)but when i click something it won't load! I DON'T my finger on it, I CLICK IT. I've noticed that on other web sites too. This is my second iphone. Is this a defect or can it be fixed
PLEASE HELP!!! THANKS, Jake

Entering http://www.google.com/ig just goes to iGoogle. I want classic Google thank you very much. Google mobile cannot zoom to a readable level with simple double tap on most Google news pages. It also seems to be a cropped set of news stories.
I've tried all of the other options listed it this discussion short of disabling JavaScript, which is not an option in my opinion.

Google and YouTube redirect problem

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