Google Cloud Print setup - Unable to parse printer capabilities

I'm trying to add my CP1525nw to Google Cloud Print as a Cloud printer, and not as a LOCAL printer, however each time I add my eprint email I get the following message; "Unable to parse printer capabilities" - I've attempted both private and public use for eprint settings with no such luck.
Any help would be greatly appreciated. I've tried reseting the email with no luck...
EDIT - 04/01/11:
I chatted with HP support and although the representative was extremely curteous, they could not help me. The support agent assured me the issue would be taken to the next level and looked at so hopefully we can have a resolution here shortly.
EDIT - 04/04/11:
Received a response from the original HP rep I chatted with online. In summary, he/she was not able to find a solution and states the issue will be sent up to HP's highest level of technical support.... We shall see.
EDIT - 05/25/11:
After 2 months of waiting, HP has fixed the issue. Remember to update to the latest firmware and check all settings before proceeding.
This question was solved.
View Solution.

well, when I use google chrome to set up cloud print, it does add my HP1525nw to my google cloud print, but ONLY THE LOCAL printer. In other words, google cloud print can add both local printers and cloud enabled printers. It does add the local printers, and since while on my home network, the HP laser is a local printer, it grabs that. But it still won't allow me to add it as a cloud printer.
The problem with being connected as a local printer is that my notebook has to be on and it has to be on my local network in order for me to print to the printer through the cloud (like using my ipod).
The point of the HP printer being added as a direct cloud printer is so it can be printed to as a stand alone printer, even if my local computer is not on, because it is connected to my router wirelessly and not dependent on any local computer.
and that is where it is failing. Trying to add the printer as a CLOUD printer does not work (the same problem everyone else here is having)

Similar Messages

Printer setup utility not recognizing printer

I have a G5 powermac with os 10.3.9. I have a HP 5000n printer with an ethernet connection over a LAN. The printer was working fine however It stopped working today. I tried reinstalling the HP drivers but the printer does not come up in the printer setup utility list. So I deleted all old references and tried again but still not showing. As I remenber this original setup was really easy but I can't get it to work now? Any help greatly appreciated

Printer troubleshooting checklist:
1. Check that the printer operates by doing a self-test print using the buttons on the printer itself.
2. Check that the cable is fine. Perhaps swap the cable if another is available.
3. Repair Permissions using Disk Utility, found in Application/Utilities.
4. With Printer Setup Utility closed
Locate the com.apple.print.PrintCenter.plist
found in ~/Library/Preferences and trash it.
5. Switch off, disconnect and unplug the cable of the printer.
Locate the com.apple.print.HP5000n.plist or similar name
found in ~/Library/Preferences and trash it.
Reconnect the printer, switch on.
Open Printer Setup Utility, select add printer.

Printer error :Unable to open printer (read failure)!

I always could normally print anything via my printer Canon MP260. This printer is connected to the Apple Time Capsule. I print wireless from the imac. Since yesterday it will not print anymore and I get the following error message: Unable to open printer (read failure)!
I hope someone can help me

Try a reset of the printing system. This will require you to add the printer queue again but you will not need to run the driver installation again.
*How to Reset the Printing System*
1. Open System Preferences > Print & Fax
2. Move your mouse over the Printers list
3. Hold down the Control button and click the mouse (or right click if supported).
4. Click "Reset printing system ..."
5. Restart your Mac

SAP Printer setup for Color Laser printer

Hi,
Currently i have just setup a printer in SAP successfully.
But as this printer is a color laser printer, the printouts are in colors.
Is there any settings which i can set it to monochrome?
Thanks

Chong,
Could you check this?
Run SPAD transaction. Enter your Output device name(Printer name) and hit enter.
Under the 'Output Attributes' tab , see if the checkbox 'Color printer' is checked.
If checked, uncheck it and try printing.
Regards
Sabu.

Printer setup when SMARTFORM is printing

Hello guys.
I have a problem with smartform printing, when I make it, there is screen with printing input parameters like OutputDevice, Copies, Page selection, Print immediatelly etc. All of this parameters are stored in SSFCOMPOP structure, but there is no information about Frontend printer...
Frontend printer option I can confugure by RSPO_FRONTEND_PRINTERS_FOR_DEV fm, but there is a problem, how can I "send" it to smartform?
Thanks in advance.
Daniel

Any network printer can be defined as a SAPprinter and choose as output device.
And I know examples of output mailed as PDF:s instead of printed.
Sorry, but I don't know any way to choose LOCL printer in SAP as output device and then decide which PC printer I want to use.
Regards
Åsa Thenstedt

Cannot Open Print Setup in Photoshop CS5

I am using an iMac and an Epson 3800 printer. After opeining the Print page in Photoshop CS5, I am unable to open the "Print Setup" page when I click the "Print Setup" button. The Print button is already blue when I open the page and when I click "Print Setup", the "Print Setup" button temporarily turns blue and the Print button grays out, but "Print Setup" page never opens. When I unclick the mouse, the Print button turns blue again and always runs the printer if I click it. I am able to make prints in this manner, but I cannot make any adjustments at all. Prior to attempting to print, I did an update of Apple's Epson Print software, and got an error message saying that the software could not access something about my "library". I did not write down the error message as the updater told me that updating was complete. I have no problem with my laprop accessing the "Print Setup" page. Even after updateing the same Apple Epron Print software on it. I did not have this problem on my iMac when I was printing back in January. I deleted adn reinstalled teh Epson print driver, did some additional updates from teh Epson site, and still no luck. I deactivated, uninstalled, and reinstalled my Photoshop CS% software aand again no luck. Has anayone else run into this problem and have any advice how to fix this problem.
Bob

No need for anyone to respond. I kept testing out my problem and discovered there wsa no glicth. I happened to have teh "printer manages colors" selected instead of Photoshop manages colors" ONce I switched to Photoshop manages colors, I could then access "Page Setup" window.
Bob

Can't open printer setup utility

I recently installed OS 10.4.8 and am able to print with it but am unable to open the printer setup utility to check print or fax status. Any ideas?
G4 Mac OS X (10.4.8)

Try downloading the 10.4.8 Combo updater from Apple and re-Update.

Epson 4800 Ethernet IPP Network Cant Add PRINTER SETUP UTILITY

Greetings!
Any known issues?
Does anyone have this working??
I am having a time TRYING to ADD a new Epson 4800 printer, Epson Ethernet card onto new Mactel laptop and new quad G5 (both 10.4.7).
Epson NetConfig Utility sees the printer and set an IPP address.
However, Apple PRINTER SETUP UTILITY Add IP printer isn't working.
I had qualified Epson support taking me through the steps...he said some issues with the Intel books, but that doesn't explain why the G5 isn't working.
Three hours yesterday and I'm back on it later today...any tips/info appreciated.

Hi all,
I recently bought an Epson Stylus DX4850 and I'll be damed if I get the thing installed on my Intel based Mac! This is driving me mad, I've been told that it is compatable. I've downloaded all the drivers from the Epson website but when I go to add the printer it's not listed. Does this mean that I need to use a different driver or gimp driver?
Any help would be greatly appreciated and would prevent me from going insane!
Many thanks, Jon
Mac OS X - Intel Mac OS X (10.4.7)

Printer Setup Utilty not allowing HP 6280 setup

Currently the HP Photosmart 6280 cannot be setup using the Printer Setup Utility with Mac OS 10.4.X. The error message is: server-error-service-unavailable. The printer is networked through ethernet on a 500GB Time Capsule (software up to date for Time Capsule). The Printer Setup Utility "sees" the printer, it just cannot be added. The printer is viewable and accessible via all the HP software that comes with the printer.
Does Time Capsule not work with an ethernet connected printer? That would be insane since HP recommends using ethernet to make full use of the multi-function printer (scan, monitor supplies, etc.).
I've used the Printer Setup Repair Utility to fix things as well.
Any ideas???

In attempting to install the latest version of CUPS, the install failed. On attempting to restart the Mac, it would not restart.
So, I reinstalled OS 10.4, did all the updates and now things are fine. It turns out the OS was increasingly unstable.

Locating my printer setup utility

I dont seem to have a printer setup utility how do i get one to add my new printer to?
did it go the way of my virex when i loaded leopard? cause im getting this error msg to list the new printer in the setup utility and my search provides no printer setup utility. is there a way to get this as a download?

Yes ... here is a list of what I have done:
loaded the driver from supplied disk for printer lexmark x5470
followed directions of error msg and looked for the printer setup utility ... could not find
called lexmark (2ce)
1st time said I needed to down load the driver from their web site, which I did ... no resolution
2nd time they said I needed aforementioned utility and for me to contact Mac
(Mac has no phone support available for me or live online support so here I am at the discussion
boards)
reloaded Leopard ... still did not get a file called printer setup utility ... printer worked briefly and
then back to receiving error message. mainly from printing attempts from the web (only file I
could print from HD was a .tif file. all other .doc or .rtf would not print.)
opened disc utility and verified disc permissions ... some errors related to lexmark then repaired
tried moving the downloaded patch from lexmark around to applications and then to the lexmark
folder its self but nothing seemed to help
Is there not a Mac tech out there that could help?

Printer Setup Utility/Print Center Missing

Occasionally my Epson 2200 loses its settings and I get an error message through the Epson software telling me the ink set is different from the one in the printer when it was installed (it's not) and that I need to open the Printer Setup Utility, uninstall the printer and reinstall it. Usually if I delete the job and resend it, the printer works, but tonight after repeated tries the error persisted. So I went to reinstall the printer and there's no Printer Setup Utility or Print Center Utility.
Huh? Where would it go?
Do I just have to reinstall OSX or is there a quicker fix?
I'm using OS X 10.5.8 on a 2.8 GHz Quad Core machine.
Thanks in advance,
JP

pastjay wrote:
I need to open the Printer Setup Utility, uninstall the printer and reinstall it. Usually if I delete the job and resend it, the printer works, but tonight after repeated tries the error persisted. So I went to reinstall the printer and there's no Printer Setup Utility or Print Center Utility.
I believe that the "Printer Setup Utility" disappeared with Mac OS X 10.5. Since then all printer setup is done in the "Print & Fax" panel of System Preferences.

Printer setup utility crashes

I am running 10.4.8 on my iMac G5. Up until a few days ago I was successfully using two network printers that I have in my home. One is HP Photosmart 3310. Suddenly it stopped working, and I uninstalled and reinstalled and updated the software and drivers countless times. I kept getting a "printer not supported" message. Now when I try to install ANY printer I get the following message midway through the process in printer setup utility:
The application printer setup utility quit unexpectedly.
Mac OS X and other applications are not affected
Click reopen to open the application again. Click Report to see more details or send a report to Apple.
Can somebody help me please??

I think you left out some details-
The Photosmart 3310 is a USB printer, so to make it a network printer you are sharing it? From a Mac?
Here are some generic troubleshooting steps to try:
Repair permissions (Disk Utility).
Delete Print Prefs - search for (File>Find) files that start with com.apple.print and delete them all and reboot.
Reset Printing System (new in Tiger) - In Printer Setup, click this menu item found just above Quit Printer Setup.
If there is a downloadable Combination Updater from Apple, use it to re-Update OS X.
Try Printer Setup Repair from www.fixamac.net.
Use a Disk Utility like Disk Warrior to repair the HD, or start from the Install DVD to use Disk Utility to repair the hard drive.

Printer setup utility- driver not appearing in list

Hi - I have installed a Canon printer driver (latest version as I checked), restarted my new MacBook (with updated OSX) but the driver does not appear in the list when i try to set printer up. Printer is connected to USB. It is a Canon Pixus iP7500. Latest driver is 4.1.9 - I checked.
I think my question is - how do i get the driver to appear in the Utility's list?
Thanks.

For the Canon PIXMA drivers (or PIXUS in Japan), the Print Using menu is meant to automatically change to Canon IJ Printer when it detects the USB connected printer. If it doesn't change, you cannot manually browse to it like you can for other drivers.
Often the cause of the correct driver not being selected is that the software hasn't installed correctly. Following is some steps that I have used myself and offered to others that has resolved this problem.
1. Open Printer Setup Utility, click on Printer Setup Utility and select Reset Printing System.
2. Close the Printer Setup Utility.
3. Go to Library > Printers > Canon and delete the contents of the BJPrinters folder.
4. Go to Library > Receipts and delete the file Canon iPxxxx xxx.pkg
5. Empty the Trash
6. Restart the Mac
7. Install the latest version of the Canon driver (which you have).
8. Once the driver installation is complete, go to Applications > Utilities and open Disk Utility. Run the Repair Disk Permissions option.
9. Open Printer Setup Utility. If the printer is not already displayed, click Add.
10. Select the Default Browser view and select the Canon printer connected via the USB port. The Print Using menu should automatically change to Canon IJ Printer.
11. Click Add to add the printer.
If the Canon IJ Printer doesn't appear automatically then please reply.

Printer Setup Utility always crashes- and am getting weird printer behavior

Just installed 10.5 on a fresh internal drive- machine is G5 2X2- settings imported from a 10.4 installation on another drive. Printer is a Brother HL-5170DN
If I try to print from any app, the app doesn't crash, as has been reported by others, but the printer behavior is strange. I added the printer from the Print and Fax control pane, which saw the printer and appeared to be happy. But when I try to print any test document, the printer starts printing an error message on every sheet in its tray, literally running through the whole stack and then complaining it's out of paper, even though the document to be printed was only one page. Have never seen anything like that. The error message printed on paper is: ERROR NAME; undefined COMMAND; y OPERAND STACK;
Cannot launch Printer Setup Utility- always crashes. Have tried reseting printer system and rebooting, but no luck. It seems to be complaining that a file called "_CPLPPDGetFileInfo" is missing. The error log when I try to launch Printer Setup Utility is:
Process: Printer Setup Utility [550]
Path: /Volumes/fatherhood/Applications/Utilities/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Identifier: com.apple.print.PrintCenter
Version: 4.7 (161.10)
Build Info: PrintCenter-1611000~1
Code Type: PPC (Native)
Parent Process: launchd [85]
Date/Time: 2007-11-03 10:53:29.649 -0700
OS Version: Mac OS X 10.5 (9A581)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000008fe0105c
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _CPLPPDGetFileInfo
Referenced from: /Volumes/fatherhood/Applications/Utilities/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Expected in: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

Thanks for the helpful info. I had upgraded to Leopard using Archive & Install and had an alias to the Printer Setup Utility from Tiger, which I kept trying to use not realizing that this now pointed to the old version in the Previous Systems folder.
Now I've deleted the whole thing and will remember to use the System Preference panel to configure my printers.

What happened to Print Setup?

Just moved from Acrobat 9 to Acrobat X via CS6 upgrade. In the past, when I had considerable setup to do, I would go into Print Setup, and makle all the changes not only in the Acrobat print setup dialog but also the printer's properties dialog. And, this allowed for these settings to persist as long as I didn't close Acrobat. This was extremely helpful and important to me.
Now that I've moved to Acrobat X, there doesn't seem to be a Print Setup menu choice. Is there some way to enable the previous menu choice that performed the Print Setup action? Only "Print" is available, which seems to require a committment to print instead of simply setting up properties in preparation for printing.
less than happy,
mike

OK, let me pose a typical scenario regarding this.
I clicked Print, chose a different printer from the default printer, hit the Page Setup button and chose a different page size, reverse pages, print on same side, and a few others. Then, because I'm not ready to print yet (but I DO want to persist these settings!) I hit Cancel. A few minutes later I'm ready to print. I click Print, but GUESS WHAT? the default printer is now re-selected, same for the page size!
If I had Print Setp as in previous versions, I could do each of these things under Print Setup, choose OK, and these settings are persisted until I close Acrobat, without having had to print something yet!
I don't see AT ALL how this is the same. Please try this yourself.

Google Cloud Print setup - Unable to parse printer capabilities

Similar Messages

Maybe you are looking for