GoPro Black Footage to Premiere Elements issues

I am trying (unsuccessfully) to bring footage from a GoPro Hero3+ Black into Premiere Elements 12.
I have tried various things including using GoPro Studio to convert the MP4 files to CineForm AVI files but every way I've tried, the quality is sub par (if I convert to AVI the quality is bad right when I import it and if I bring them in as MP4 files, the quality loss happens once it renders in PE). Most recently I tried importing the MP4 files directly into PE and at first they look okay but once they render, they are extremely pixelated. Oddly (?) I did not encounter this problem with videos shot at 1280X960 at 47.952 fps (in which case I converted the files in GOPro Studio to AVIs and imported them into PE without significant quality loss, or at least they look good enough for my purposes!)
This is the setting the video clips from the problematic GoPro videos were shot at: 1280X720 at 47.952 FPS (their new "SuperView" 720p). I am using a Lenovo PC laptop with Windows 7 Professional.
Does it matter what settings I chose when I start a new project? I've tried several (none seem to match the source video very closely). If it does matter, which one is best? I've tried to look through the discussions but haven't found anything with the same problem (some are similar but I've tried some of the suggested solutions to no avail). Any help would be greatly appreciated because I can not use the videos the way they are coming out of PE.
Thanks!!

laurelgr
Stay with the footage direct from the GoPro.
Open Premiere Elements 12 to the Expert workspace.
Go to File Menu/New/Project and Change Settings.
In the Change Settings area change the project preset to
NTSC
AVCHD
AVCHD-LITE 720p30
Before you exit that area, in the final dialog that you see there (new project dialog), make sure to have a check mark next to "Force Selected Project Settings on This Project".
The key thought with the project preset here is to select one that will direct the program to establish a 1280 x 720 project space in the Edit area monitor. This decision is not dependant on frame rate unless you require frame by frame editing which I do not believe you are.
Then back in the Expert workspace, import your video into the project, using the program's Add Media Files and Folders. When you drag the file for the first time to the Timeline, you will get an orange line over the content. That is that program telling you that you need to render the Timeline content to get the best possible preview. It is often a tip off that you are not using the right project preset. Ignore that. It is the 47.952 frame rate that is forcing the program to throw off that render indicator. Rendering the Timeline is for preview purposes only.
What is the quality of what we have up to his point, unrendered or rendered.
There is no 47.952 frame rate for Premiere Elements. Are you in a NTSC or PAL setup?
You may have to take the original into HandBrake or another program before import and change the frame rate to a constant 25, 30, 50, or 60 progressive frames per second.
More on that later.
Please review the comments to this point and then we can decide what next.
Thanks.
ATR.

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    Pradeep: Hello! Welcome to Adobe Customer Service.
    Pradeep: Hi Jilly .
    Jilly Lowe: Good afternoon could you help me with my issue please?
    Pradeep: I understand you are unable to use the software let me check and help you with this .
    Pradeep: May I ask the serial  number please ?
    Jilly Lowe: I have bought Premiere Elements 13 and I can load my photos into the organizer but when I come to trying to loasd into the editor it asks me to sign in and thats it
    Jilly Lowe: [removed]
    info: Your chat transcript will be sent to [removed] at the end of your chat.
    Jilly Lowe: Please dont transfer me to someone else or refer me to a forum. Your website says that you can support me so i need support
    Jilly Lowe: My last two ref numbers were 0214526540 and 0214526659
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    Jilly Lowe: info: You are now chatting with Biswaranjan. Biswaranjan: Hello! Welcome to Adobe Customer Service. Biswaranjan: Hi Jilly. Biswaranjan: How are you doing? Jilly Lowe: Good morning I hope you can helo me Jilly Lowe: I have had Premier elements 13 as a xmas gift and I am unable to open my Edito Biswaranjan: I understand you are unable to work with the software. Biswaranjan: I will try my best to help you with this issue. Jilly Lowe: I can get into the organizer but not the Editor? Jilly Lowe: Thanks Biswaranjan: May I know the serial number of the software? Jilly Lowe: [removed] Biswaranjan: Thank you for the serial number. Jilly Lowe: It was bought from Amazon Biswaranjan: May I place you on hold for a couple of minutes while I check that for you? Jilly Lowe: No problems thank you info: Your chat transcript will be sent to [removed] at the end of your chat. Biswaranjan: You are welcome. Biswaranjan: Thank you for your patience. Biswaranjan: I see that this is a technical issue. I'll need to transfer this chat to the technical support team so that this issue is resolved in this first contact itself. Jilly Lowe: Thank you for looking for me Jilly Lowe: Ok info: Please wait while I transfer the chat to the appropriate group.
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    Jilly Lowe: Please come back to me with help. This is Adobe issue and everybody wants to send me to a forum where these people have nothing to do with Adobe. They are people having problems themselves
    Jilly Lowe: This is disgraceful that I have no way of contacting anyone that can help. I have a feeling that you are going to do the same thing and fob me off or cut me off just like the other two have
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    Jilly Lowe: Im not rude just frustrated with the service and not being able to use the product that I have
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    Jilly Lowe: You are now going to contact a technical team who are not technical and dont even know what an organizer is
    Jilly Lowe: Here we go
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    Pradeep: No I have checked with the correct team who will support for premiere elements issue so I will transfer the chat to them .
    Pradeep: Shall I transfer the chat ?
    Jilly Lowe: Definatley
    Pradeep: Okay .
    info: Please wait

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    Hi guys,
    Thanks for your responses. I am recording in SD, 16x9 using a Sony HVR-A1P camera. Up until now I have never tried to output to a specific frame size, as I've just been doing general stuff for my own personal use. However, on my web site, I have many, many movies which I have produced (and in some cases filmed), but which have all been edited for me by people that know what they are doing, and mostly in Final Cut. These have all been output to fit the specific video frame size that has been used on my web site, and that is a 640x360. There has never been an issue with black borders.
    This movie (again, it's on my home page at www.incisor.tv) was the first time I have done everything myself. The Quicktime version is sized perfectly to the frame on my site, with no border, but the quality is very poor. Premiere Elements seems to be compressing too much, resulting in a poor quality file. Can I side-step the presets to create a less compressed, better quality (if bigger) file? If I can produce a better qualty QT file, this could be one solution to my problem, as many of the movies on my site are QTs.
    The Flash file that I have created is great quality and streams beautifully, but has this border issue. Because I have never been worrying about outputing to specific frame sizes previously, I have never gotten into matching source footage with the project's preset. I've just been happy with the movies I have output. Now I have to output to a specific size, where are the parametres set? If I do a 'check properties' inside Premiere on the avi file that has come out of the camera, the image size is apparently 720x576, which is strange, because that is 4:3 rather than 16:9, which is how the movie was filmed.
    This is probably quite easy to resolve, and I'll spend some more time looking at it now, but if anybody can help me short cut the process, that would be great.
    Thanks, Vince

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