Got a locked I-Pod and apple mobile device issue

My 3 yr old locked my I-Pod and now it will not connect to I-tunes because the Apple Mobile device is not started. I can't get into the device to start it and/or even restore it through I-tunes.

Try the suggestions mentioned here: iOS: Device not recognized in iTunes for Windows
Start with iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Similar Messages

  • Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  I have been unable to uninstall itunes

    Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  Problem is I have been unable to uninstall itunes, can't find the installation files .msi.  I'm using Windows XP. 
    Help!

    Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver

    I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help

    http://support.apple.com/kb/TS3694#error1

  • When i plug my ipod in it says ipod cant be read cuz the apple mobile device is not started.And i went to services and apple mobile device properties and start stops in the middle.and its on automatic.and there isnt a stop button.

    when i plug my ipod in it says ipod cant be read cuz the apple mobile device is not started.And i went to services and apple mobile device properties and start stops in the middle.and its on automatic.and there isnt a stop button.when i click start it says the apple mobile device services stopped in the middle then stopped.it said some services stop in the middle if not used by other services.and i just updated itunes before all a this and ever since ive had errors.

    Have you looked at this article:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device support will not delete. Now I can't download itunes. Help!!

    Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device would not uninstall. Now I can"t download itunes. Help!!

    apple mobile device would not uninstall.
    Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • Cannot install itunes AND Apple Mobile Device

    Ok so there is a BIG problem, 3 weeks ago, itunes was working perfectly, and then i got a problem and i had to delete itunes and i also deleted Apple Mobile Device and bonjour and quicktime, but when i try to reinstall itunes, i can't, it just skips the installation and i tried to download apple mobile device separately but it wont work too, i just want to put music on my ipod touch (PLEASE HELP) Thanks

    Do you have Vista or XP? Do you have permissions to install software on your PC? If your logon is not setup as an administrator, you will not be able to install software.
    One last question, did you uninstall the software through the control panel or just delete the folders it was it? If you didn't do a proper uninstall, your registry is likely corrupt and you are going to have to do some repairs.

  • Cannot install itunes AND Apple Mobile Device (BIG PROBLEM)

    Ok so there is a BIG problem, 3 weeks ago, itunes was working perfectly, and then i got a problem and i had to delete itunes and i also deleted Apple Mobile Device and bonjour and quicktime, but when i try to reinstall itunes, i can't, it just skips the installation and i tried to download apple mobile device separately but it wont work too, i just want to put music on my ipod touch (PLEASE HELP) Thanks

    How are you doing the itunes install, BOSS? Are you using Apple Software Update for Windows, or are you downloading and installing itunes from the following location?
    http://support.apple.com/kb/DL927
    If you try installing from the website download link, do you get an error message during the install? If so, what does it say? (Precise text please.)

  • ITunes installation errors and Apple Mobile Device Errors

    First I will explain how I got to where I am now. I had the an iTunes 7 version, don't know the specific, and I have an ipod touch. I had been ignoring the iTunes 8 upgradge things upon open of iTunes, cause i had absolutely no need for it and syncing music to my ipod was still working, and i dont care for itunes besides being able to use my ipod. Then the iphone os 3.0 came out and i wanted to download/pay for it, and when i attempted to do this i was promptly instructed that I needed iTunes 8. I closed itunes and reopened so i could just tell the prompt that i wanted to upgrade, then bonjour opened and i selected the itunes/quicktime package, it gave me an error saying i needed to download manually, so i turned off automatic install. I then downloaded again, it opened a folder with iTunes.msi among other things, I double clicked itunes.msi and it proceeded to install. I then had iTunes 8 installed, opened it up, and with my ipod touch connected, it told me I needed upgraded apple mobile device and i had to uninstall both apple mobile device and itunes to do this. so i uninstall itunes through add/remove programs, and attempted to uninstall apple mobile device and everytime i did this it would not complete and gave me "Fatal Error" prompt. I then tried to reinstall iTunes and it would not install, kept giving me an error and told me to try again. I searched google for answers and the best anyone could say was delete missing files and try again, so i can CCleaner and got rid of registrys etc, and still would not allow me to uninstall apple mobile device. i reinstalled itunes and it actually worked this time, and then i plug in my ipod touch and it tells me i need the upgraded apple mobile device again, and that i need to uninstall apple mobile device and itunes to do this. If i could get rid of apple mobile device altogether maybe i wouldnt have this problem, but it simply wont let me. Any help with this? and sorry this was so long, i figured someone would need to know what happened to know how to fix it.

    It sounds as though using the Microsoft Installer cleanup utility is worth a go.
    I will give you a method for removal of iTunes and related programs with clean up, I think you have already done the removal, but just in case you missed anything out.
    ==
    Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Save the files on your PC.
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
    http://support.microsoft.com/kb/290301/
    (To run the program – All Programs>>Windows Install)
    Now use the following method to remove iTunes and its components:
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

  • ITunes doesn't recognize iPhone and Apple Mobile Device USB Driver is missing

    Hi. iTunes does not recognize my iPhone when I connect it to my PC via USB. I found iOS: Device not recognized in iTunes for Windows and went through the listed steps to diagnose the problem. The problem seems to be the Apple Mobile Device USB Driver. It is not listed in Device Manager and it does not seem to be installed on my PC. I followed directions for "If the Apple Mobile Device USB Driver is not listed" and I was not able to find anything. In that case there are no further steps that you can take listed on iOS: Device not recognized in iTunes. I then uninstalled and reinstalled iTunes and other software components (http://support.apple.com/kb/ht1923) three times but each time Apple Mobile Device USB Drive was missing. If anyone can advise me I would greatly appreciate it.
    iTunes: iTunes 11.1.5 for Windows
    iPhone: 4.3.3
    PC: Windows 7

    See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
    See also Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Bonjour and Apple Mobile Device won't install meaning iTunes won't install

    HELP!
    I've spent the best part of a weekend trying to uninstall and reinstall iTunes after it wouldn't update automatically and then wouldn't recognise my ipod or iphone.
    I followed the instructions as to the order to remove the different iTunes components, though Bonjour still wouldn't uninstall.
    I used the Windows Registry Clean Up overnight, have restarted the computer and managed to delete the last Bonjour folder in the Program Files (there are no other folders left to do with iTunes).
    When I try to reinstall iTunes, I get the message 'Service Bonjour Service could not be installed. Verify you have sufficient priviledges to install system services.' This also occurs with the Apple Mobile Device.
    I end with a 'The installer was interrupted before the requested operations for iTunes could be completed. Your system has not been modified. To complete these operations at a later time, please run the installer again' message.
    I have already changed my rights as administrator (I am the sole user of this computer) and turned UAC off, so there is no reason for this!
    Are there any files still lurking about which I need to remove and how do I find them?

    If I were in your shoes, I'd make another admin account and try installing from there.

  • Does anyone have any idea of why itunes uses 50% and Apple mobile device uses anther 50% computer usage ?

    When I plug in my iphone my CPU goes to 100%. 50% itunes and 50% Apple mobile device. when trying to shut down, MD crash report uses 50% CPU

    Since upgrading to iTunes 10.5....which doesn't work correctly yet....Apple Mobile Devices Services is typically running at 50% or greater
    Did you gettting any answers????

  • How do I fix this Apple Mobile Device issue?

    When I tried to update Itunes today it keeps telling me that something wasn't installed properly and Itunes won't work. I uninstalled Itunes then tried to reinstall it, now it keeps telling me that the "Service Apple Mobile Device failed to start" and its asking me to verify the system to activate but I have no idea what it wants me to do. I don't know how to verify the service or anything.

    Follow the directions of tt2 in: https://discussions.apple.com/thread/5822086

  • HT201628 Apple Mobile Device Issue

    So I have downloaded and reinstalled my iTunes like 140749102 times, all because my iPod won't recognize and so I have been hunting for answers.
    Well, I looked to see if my Apple Mobile Device was even downloaded and it isn't and I was curious where I could download it at. :/

    Try removing and reinstal ALL the Apple software by:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    Next try steps 3, 4 and 5 of:
    iOS: Device not recognized in iTunes for Windows

  • My 4th Gen iPod can't be recognized and Apple Mobile Device USB Driver is not there. What can I do?

    I believe I recently got water in my charging dock and I couldn't charge my iPod Touch 4th Gen. I got the "Charging is not supported with this device" message whenever I plugged in my iPod. Me, not know what to do messed around and got everything out of order. I reinstalled everything, restarted the device manager applications and still nothing. I was wondering if I could do anything before I try and just go to an Apple Store for support. Literally everytime I plug my iPod in, it feels as if i plugged in nothing. Nothing is recognized. What can I do?

    Start here and do not use the dock.  Just use a cable between the iPod and the USB port on the computer.
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My ipods stuck in recovery mode. Says error 9 when it tries to restore. I've used many different USB cords, and different computers. I've also downloaded itunes many times. And apple mobile device is installed. Please help me out.

    I dont know what to do.

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes.  This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    Since it appears you have done everything else, disable the security software on the computer.

Maybe you are looking for

  • HP Envy touch screen no longer working

    Not certain when but my touch screen is no longer working on my HP Envy?  Think it might have occurred during the Windows 8.1 upgrade.   Please provide a simple way to restore.  Pen and touch is no longer installed?  

  • Photoshop CS6 does not detect display adapter after upgrading to Windows 8

    Hi, I just upgraded my 3 year old Dell XPS 16 which came with a AMD (ATI) Radeon HD 5730 (1GB) graphics card to Windows 8 (along with a new SSD hard drive), and reinstalled CS6, and now I get messages that the program is no longer detecting my dedica

  • HCM - Custom extractor class in smartform HRRCF_PUBLICATIONS_INT

    How to build custom extractor class ? I have a requirement where you have to change the standard layout of HRRCF_PUBLICATIONS_INT to include the custom fields and the data should be pulled from the custom extractor class. Any pointers regarding this

  • Error 2503 and 2502 removing iTunes 8

    Every time I've tried to update to version 9 of iTunes + Quicktime i get about 4 instances of error messages saying: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error c

  • JAVA-SAX-Xml how to get simple tag element names to a list

    i need to get the simple tag names(here it is name,price,aname,city) in to a list i have heard about SAX parser event driven it walks throgh the xml step by step when a new tag occurs it will parse etc.... but i am unable to get the only sampletag na