Got a message today, "Creative Cloud desktop failed to update.(Error code: 1) Contact Customer Support". What do I do?

Customer support is unavailable . has anyone else had this issue? If so, how was it resolved?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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I can't update Lightroom CC 6. Error message shows Creative Cloud desktop failed to update (error 50)

I can not update Lightroom 6. Error message says - creative Cloud destop failed to update (error 50) What is wrong?

error code 50 installing Adobe creative cloud
You may uninstall Adobe Creative Cloud and reinstall updated version.
https://creative.adobe.com/products/creative-cloud
Still face any issue please feel free to post here

Just bought Creative Cloud single-app membership for After Effects (one-year) but I am unnable to download creative cloud on my latpot - message says "creative cloud desktop failed to install error code 1"

please help

Error Code 1: "Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

Is any body getting this : creative cloud desktop failed to update (Error Code 2)

How do I fix this?

Sign out and restart system. Run CC as an administrator, sign in and update. Check back if that fails.
Benjamin

Im getting a message saying "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support." Anyone know how to fix?

I got this message when I tried to update CC on my PC. Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support
Anyone know how to help

Kbw1223 please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to resolve the current error.

Creative Cloud desktop failed to update.(Error code: 1)

Hello, I'm running a MacBook Pro Retina with Yosemite 10.10.2. I tried to update Creative Cloud Desktop manager and then tried to cancel it (it was killing my bandwidth while I was trying to work). It disappeared from the bar at the top of the OSx screen.
I couldn't get it back. I restarted my machine. When I clicked on Creative Cloud this time, I was prompted to update, but almost immediately got an error. There are other mentions of Error Code 1 on the forum, but they appear to be first time installations, not updates. Suggestions welcome! Thanks
Creative Cloud desktop failed to update.(Error code: 1)
Update:
Still no success. I tried the instructions here: Error "Failed to Install" Creative Cloud Desktop application which says to uninstall Creative Cloud. I got an error: "Unable to uninstall Creative Cloud Desktop. Quit Creative Cloud desktop and try again." But CC desktop is not running. I had a look in activity monitor and didn't see anything.

Okay - I think I resolved this by closing some stalled processes in Activity Monitor, then restarting Creative Cloud desktop, then updating in the normal way.

I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

Meresianak73703965 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

I'M GETTING Creative Cloud desktop failed to update.(Error code: 50)

Creative cloud is not auto updating. I get Creative Cloud desktop failed to update.(Error code: 50)

rickh143
Are you on Windows computer, if yes.
End All Adobe background processes from task manager and then try to update , processes like Acrotray
You may also refer
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

Download of adobe creative cloud desktop always stops with error code 207. Trying for 6 hours now. What now?

Hi.
I started a Creative Cloud abonement and try to install applications. But the download of the "adobe creative cloud desktop" always stops with error code 207 (No answer from server, try later). I am trying for 6 hours but the problem is still the same. What can I do?
Thank you,
Heiko

Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Hi... I just attempted to update CC. Download itself appears to have happened, but when then I got this message... Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support .... can

Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support
Any ideas?

Hi Serpent,
Try the following Steps:
open activity monitor and close all Adobe related applications
navigate to: /Library/Application support/Adobe
In that directory you will see a folder named OOBE - Rename that folder to OOBEold
Navigate to: MAC HD /Application/Utilities directory
In there you will see a folder called "Adobe Application Manager" - delete it
Download the Adobe Cleaner Tool from here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
Open the Cleaner Tool and choose to clean "Creative Cloud" only.
Download and install Creative Cloud again - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg
Regards,
Rave

42% Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

Any answers for this?

Error 50 https://forums.adobe.com/thread/1432237 may help
or
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Error: Creative Cloud desktop failed to update.(Error code: 2) Contact Customer Support

I can't seem to contact customer support. I'm sent in circles on the web site.
What do I need to do to update creative cloud?@

Hi There,
Kindly refer: Error "Failed to Install" Creative Cloud Desktop application
Thanks,
Atul Saini

Creative Cloud desktop failed to update.(Error code: 1) Contact Customer Support

Not sure what this means, but how do I fix this to continue installing updates?

Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
Mylenium

Creative Cloud - error Creative Cloud desktop failed to update.(Error code: 2) Contact Customer Support

Hi, I'm receiving the above error when trying to update Creative Cloud.
Thanks Tania

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
800-833-6687 (US daytime only 5AM-7PM PST, Monday-Friday).

Creative Cloud desktop failed to update.(Error code: 50)

Help to resolve

Hi Marcel,
In addition to Jeff's suggestion, you may also refer to the thread below:
What is CC update Error Code 50?
Regards,
Sheena

Got a message today, "Creative Cloud desktop failed to update.(Error code: 1) Contact Customer Support". What do I do?

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