Got a new compter and itunes is asking for security answers and i dont remember
I recently got a new computer and I reset my iTunes password but now there asking for answers to security questions and I dont remember please help me
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Similar Messages
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HELP i cannot download to my ipad as it is asking for security questions which i dont remember setting originally ?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I tried to buy an app and itunes keeps asking for a security code. What is a security code? I only have a password! And ID
Are you using a credit card?
http://store.apple.com/au/help/payments#creditus
Security codes
The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card. -
i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?
Dude same here
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What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..???
Try and force iPad into Recovery Mode:
1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
2. Connect USB cable to computer, leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
my apps will not download because it asks for security info and whenever i type it in it never validates. Can anyone help me?
Hi..
Perhaps a security code issue > iTunes Store: My credit card's security code or zip code does not match my bank's records -
I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.
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Just upgraded IOS to V7 and iphone is asking for a password and the online password will not work. I really need to get this sorted as I am away and need to get the phone working.
Pablos1966 wrote:
Surely the current ID and Password would work . Anyway I will see how I get on with the Device Password.
No. If you failed to turn off Find my iPhone BEFORE you upgraded to iOS 7, you will need the original Apple ID and password. If you upgraded to iOS 7 you will need this info; there is no way around this. If it is the device passcode you will need to restore your iPhone in order to reset that, which in the end will require your Apple ID and password in order to activate the phone once it is restored.
Why don't you have the original Apple ID? Where did you get the phone? -
I cabt use my itunes its asking for my credit card i dont have that card but i liafed a itunes
I cant use my itunes its asking for a credit card i dont have that card no mire but i loaded a itunes card i kant use pkease fix
Hi ..
Try here > Create an iTunes App Store account without a credit card -
Updated to ios 5 and itunes 10.5 for my iphone and now i lost all apps and songs that i had downloaded in the past. how do i get everything back?
in order to restore your songs and apps, you should just reconnect to itunes and sync your data. your phone ran a backup before it upgraded, and you can also do a restore. but the key is still to go to your itunes and sync back to your phone what you wanted there in the first place.
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Redeeming credit from gift card for itunes. System asking for securitity code and gift card is thrown away.
On the main iTunes store screen, click on Redeem on the right side.
Put in the card number.
It will ask to *Create new account* or *Use existing account*.
If you do not have an account, select *Create new account*.
You don't have to enter in a CC number. You cna if you want but it's not required. -
Restored 4s and am now asked for old account password i cant remember
restored my phone and am now asked for old account password that i can't remember
This is new security feature of iOS 7. You will have to contact Apple for help.
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I'm trying to set up my apple tv and have been asked for my apple id then my password. Then I am asked for the password for my password. What is this?
It's when I am in home share set up. I give my apple ID and password as asked, then I am prompted to provide a password for my password.
Sorry it's taken me so long to get back to you. had to go out for a few hours. -
I have an ipad 2, just downloaded the new upgrade 7.03, and now it is asking for a passcode. I do not have a passcode. Anyone have any idea how I can get around this or is there a default passcode?
I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.
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