Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help
Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help
Hi there Clairemcaula,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
-Griff W.
Similar Messages
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I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?
http://support.apple.com/kb/ts3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
I just purchased a new iPhone 4S. Instead of restoring my information from my old phone, I set up as a new one. Is there anyway I can change this?
http://support.apple.com/kb/HT1766
Doesn't sound like your restored from your backup, otherwise pics in your camera roll would've transfer over.
Take a look at the link and double check you did the correct steps. -
I just got a new iphone 5,and when I try to update my phone, and install the aps that I've already purchased onto it, it says I don't have permission to do so.
Contact your carrier & have them reset your Voicemail. Most carriers require such, so after they reset it, just set it up again.
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ok, so I transferred my 3S info to my 4S by restoring from an old phone backup. But SIRI is gone and god knows what else?? Can I get my old stuff into the new phone and keep the 4S new functionality?
I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.
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After I did a backup from iTunes I noticed 3 of my contacts were gone and then tried to restore from a old backup, worked once and now it won't again. Why is iTunes restore not working correctly?
I thought all my contacts were saved in iTunes, never had this problem before. Besides manually restoring them myself, is there any other way to retrive them?iCloud
https://www.icloud.com/ -
Hi,
I've just moved on from an iphone 5 to an iphone 6.
I'm now on my second attempt at restoring it through the icloud.
My photos and videos are unavailable and it keeps saying I'm low on storage. At this stage it just keeps saying it's updating but it's been saying that for 8 hours and I still don;t have any photos available....any advice appreciated. It's getting a little frustating
Thanks,
EmmaThe backup cannot be restored to the iPhone if there is not enough storage space available.
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I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...
Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman -
It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.
It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.
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I'm having a billing issue with my apple id. I got my first iPhone today and I've signe din etc however before i can download any apps etc i need to resolve an old payment apparently. The problem is i cant enter my new card details because the issue is registered to when i was in America and i require to pay the funds from an American source. Any ideas how i can resolve this? It wont accept my new card detail as im back in the UK. I think i have posted this in the wrong area but anyone got any ideas?
I have managed to change the rest of my accoutn being registered to the UK i think except thisHi..
You can email Apple for help but the link is for the iTunes store not the Mac App Store. You've inadvertently poasted in the Using Mac App Store forum but that's ok. Billing issues are the same for the iTunes Store.
Click here > Apple - Support - iTunes Store - Contact Us
It wont accept my new card detail as im back in the UK
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
I got the new iphone 5c and it wont work! Ive gotten to wifi settings on activating, now all it says is it may take a few minutes to activate your new iphone with the spinning ball and wont do anything! Its been like this all day! Help!!
Hello,
Thank you for visiting Apple Support Communities.
If you are experiencing issues activation a device, I would recommend all the steps in the article below.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Jason H. -
Well I just got a new iPhone 4 and wish to use my Toyota Prius Hands-Free capabilities with the new phone in my 2006 Prius.
I tried setting up in the car but it says to enter pass key on the phone; which I can't figure out how to do as it gives me a key pad but
the only button is the "Call" button???You must unlock your phone by entering its passcode (if any), then go to Settings/Bluetooth. In the car you must enable Pairing mode (check the manual for the car). When the two see each other you may have to enter a pairing passcode, but this should be displayed in the car. For most hands-free pairing the passcode will be "0000", but you should check the car's manual.
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I have got the new iPhone 5 and the iOS inside is suppose to have the facebook integration, i have upgraded to the latest version, now i get the facebook option in my notification centre, but i thougth i was going to get all the notifictaion , but sadly i have to log on to fb application to get all my notification updates , nothing is notifyied to me , is there a way to make this happen ??, if yes please help me out , i have tried all the options but doesnt seem to work im afraid ..
Good.
Three things come to mind:
1. I think you're implying when you travel away from your home to a more populated area, the cellular coverage improves and your iPhone works well. Is that right?
2. Do you have a case or some other obstruction over or near your iPhone's antenna? Have you tried moving or removing any possible obstructions near the antenna?
3. AT&T has a (free) app in the App Store called "Mark the Spot". You can use this app to report voice and/or data issues to AT&T, as well as keep up on progress they may be making in improving coverage in your area. Your trouble reports are geotagged (if you wish). -
I got my new laptop today and my music is missing though it's still on my ipod. How do I get it all back on m computer?
The iPhone is not a backup device. Did you not back up your computer?
If the music was purchased from the iTunes store, you can re-download it without charge. Otherwise, you will need to invest in 3rd party software to try and extract it from the phone.
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