Got a new Mac Book Pro for school. Go to update all the hardware and software do not have any problems until i get to "iMovie" and "iPhoto" (they came pre-loaded) and i get "To update this application, sign in to the account you used to purchase it." help

Does any one know how to fix this problem?

Should be the account you registered your mac with, and/or the account you used during the setup assistant.

Similar Messages

HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it." My email has not changed. Any ideas? -gb

I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it." These came already loaded on my laptop, and my email has not changed. Any ideas or work-arounds?

Has your Apple ID changed, that's the one that matters.
You need to sign in under the account that purchased these apps (did you buy this Mac new)

Am trying to upgrade iphoto and other applications , but app store is posting a message "To update this application, sign in to the account you used to purchase it." KNOWING THAT I ONLY HAVE ONE APPLE ACCOUNT AND 2 MACS

Am not sure how to solve this issue ,, but i had an old MAcBook Pro that i was using with for somt time and i got a notre MACBook pro and on both of them am using the same apple accouny to purchase or download application . . now APP store is not allowing to upgrade or purchase any applications on my newest MAC posting this message " To Update this application , sign in to the account you used to purchase it" .. and could not find a solution to this by signing out and in didnt work ,, any clues is much appreciated..
Cheers
Hesham

Thanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen

I am trying to update 'iPhoto' and am getting this....To update this application, sign in to the account you used to purchase it.

I am trying to update 'iPhoto' and am getting this....To update this application, sign in to the account you used to purchase it.

Dear Brother David,
You are way out of order and actually just wrong and seem to lack any empathy or understanding for users, let alone anything other than text book/google regurgitations.
I thank you for highlighting your illusions of granduer and for your wonderful, thoughful and intelligent insults.
I re- post a fix below that worked for me:
As a user and you may find this bug, you can either ring apple or try the below,
All my apps now appear in the purchases section of App store and iMovie also updated itself.
I have only one ID software is presinstalled and software was "not hidden" or even showing...I just got various error messages and ID errors.
It was not spotlight indexing either.
cheers
"sls6
Re: App Store: says You cannot update this software since you have not owned the major version of this software - when it came with the computer!!
Mar 19, 2013 10:04 AM (in response to amala.amilo)
I had a similiar problem that I fixed doing this:
Close Mac App Store
Go into this folder
/Library/Application Support/App Store
Drag this file to the desktop
adoption.plist
Repen Mac App Store and log in
If it fixes your problem, great, if not, you can move the old adoption.plist file back"
from:
https://discussions.apple.com/thread/4728740?start=0&tstart=0

HT4710 To update this application, sign in to the account you used to purchase it. It was pre-installed, how do I get past this message and update the software?

To update this application, sign in to the account you used to purchase it. The app was pre-installed, how do I get past this message?

The the account you used to "purchase" iPhoto is the Apple ID you used to set yoru couputer up with - log into th eApp store using that Apple ID and look under purchases - if you have not accepted the App yet then you will have to accept it first
LN

The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it. I only have 1 acc

The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
Karen

Thanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen

I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it. what can I do to fix this?

I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it. what can I do to fix this?

Here is the link to the Mac App Store (MAS) forum:
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store
You might want to browse or search through that one and then create a new post there if you can't find an answer; I've heard of posts detailing problems with iLife applications if you either buy a used Mac or wipe/reinstall your OS. I'm not knowledgeable enough about that subject, but somebody there should be.

I keep getting an error message that reads "to update application sign into the account you used to purchase it" I am trying to download Final Cut Pro X 10.0.9 I am signed in with the account that I purchased Final cut Pro X I don't have another acco

I keep getting an error message that reads "to update application sign into the account you used to purchase it"
I am trying to download Final Cut Pro X 10.0.9
I am signed in with the account that I purchased Final cut Pro X
I don't have another account I'm not sure what's going on

Welcome to Apple Support Communities
Open the Mac App Store and go to Purchases. Do you see Final Cut Pro X listed?
If so, open a Finder window, choose Applications in the sidebar and delete Final Cut Pro X. Then, go to the Mac App Store and download Final Cut Pro X for free.
If you don't see it in Purchases, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 If it doesn't work, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact

Mac Book Pro for school. What do I need?

Hi, i want to buy a mac book pro for school(grade 10 academic) and for general amusement. I will be doing graphics(got adobe cs5.5) video editing, word processing and surfing the web. I am leaning towards the 17" MBP but for portablility i may get the 15". Since i will be taking it to school i dont know if i should pick the solid state vs. the regular 500GB. My main questions are: What hard drive? What should i put in my bag along with some books and writing utensils? Does anti glare make a big diference? 2.2GHz or 2.3 GHz? What programs are a must have?
P.S. this is my first mac and i do not mind price so much i just want what makes sence. For example if there is no NEED for a solid state then i will not get it.

HamidL000 wrote:
Why bring the discs with me? I agree on the chord but is it worth $80? Definately the Manual!
You need spare bootable copies for troubleshooting. It's rare, but what are you going to do if at some point while away from home (where your original discs are) you start having problems? You will have no DVDs to run AHT or even to run the repair disk option.
If you accidently delete an "Apple" app. You need the Install DVD to custom install.
The above are just small examples of why you need to carry bootable copies. The original DVDs should be kept in a safe place at home.
The System DVDs are machine specific. Therefore, you cannot borrow someone elses system DVDs to troubleshoot your MBP.
I purchased an extra Magsafe to keep inside my computer carrying case. I felt why should I use the "home" one? I would be SOL if something happened to it while using it away from home. My MBP is older than yours. The Magsafe was no where near $80.

Problem updating pre-installed iPhoto and iMovie "to update this application, sign into the account you used to purchase it"

My dad bought a new retina macbook pro over a year ago.
The pre-installed iPhoto and iMovie applicaitons get this error when trying to download an update:
"to update this application, sign into the account you used to purchase it"
We are logged into the only account that he has ever had.
He has mountain lion.
It's very annoying and there's no way we know of to get around it. Searching and searching online led nowhere.
Please help!!!!!

You cannot.
As requested... You need to use the SAME Apple ID that Originally made the Purchase of whatever Application you are trying to Update.

I cant update my apps. I just get this message. Any help is appreciated. To update this application, sign in to the account you used to purchase it.

Upgraded to OX Mt Lion and the app store wants to update iMovie and iPhoto. When I hit the update button I get this message.
To update this application, sign in to the account you used to purchase it.

So do it.

HT1338 is the garageband, iPhoto,iMovie update free, as I have purchase mac book pro last december, I am unable to update it says "To update this application, sign in to the account you used to purchase it

is the garageband, iPhoto,iMovie update free, as I have purchase mac book pro last december, I am unable to update it from app store. When I try to do so it says "To update this application, sign in to the account you used to purchase it"
I have apple ID but after signing into that account too, it does't allow to update. None of the updates for these application are show in software update of late, but it flashes in the dock where app store is . Kindly suggest.

Should be the account you registered your mac with, and/or the account you used during the setup assistant.

I have updates for iMovie and iPhoto but when i try to update them i'm told To update this application, sign in to the account you used to purchase it." even though i bought it and it is on my iMac!

I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?

Hi...
Delete both apps using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will delete the apps and all associated files.
Then re download the apps. That will download the most recent version updates included.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

I currently have Iphoto v. 9.1.4. There is an update v. 9.4.3 that I am unable to install. I keep getting a message, "you have updates available for other accounts. To update this application, sign into the account you used to purchase it."

I have iPhoto v 9.1.4. Update available is 9.4.3. I keep getting this message: "You have updates available for other accounts. To update this application, sign into the account you used to purchase it". I have done this and I keep getting the same message over and over again. Please help me!

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in this Apple Support article.
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
9. Contact Account and Billing Support.

I get message when I try to download "To update this application, sign in to the account you used to purchase it.

History I down loaded the OS Yosemite, I have snow Lepord and the upgrade dialog said I had a STo update this application, sign in to the account you used to purchase it.MART Error on Drive,changed drive and backed up to old 10.8, I go to app store ad try to download and get the Message I have other upgrades and to "To update this application, sign in to the account used to purchase it" probplembeing i have a new password and have no Idea what to enter, I've signed in to the apple account and I'm recognized.

Apple Support contact info on Apple ID password and other security-related issues
http://support.apple.com/en-us/HT201363

Got a new Mac Book Pro for school. Go to update all the hardware and software do not have any problems until i get to "iMovie" and "iPhoto" (they came pre-loaded) and i get "To update this application, sign in to the account you used to purchase it." help

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