Got a new motherboard, My Creative Suite thinks it's a new computer. Can't register my serial number, because it can't connect to the internet. Internet works fine. What do I do?

Got a new motherboard after my PC crashed, because my old one was defect. Now my Creative Suite thinks it's a new computer. I can't register my serial number, because it can't connect to the internet, but internet works fine. What do I do? My operating system is windows 7, System is Intel Core i7-4790 / 16 GB RAM

Contact support by web chat to reset activations and refer to this:
Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium

Similar Messages

  • I AM TRYING TO DOWNLOAD ELEMENTS 12 ON TO A NEW COMPUTER. I HAVE A SERIAL NUMBER. SOMEONE WAS MEANT TO PHONE ME YESTERDAY TO HELP. WHAT CAN B DONE?

    I AM TRYING TO DOWNLOAD ELEMENTS 12 ON TO A NEW COMPUTER. I HAVE A SERIAL NUMBER. SOMEONE WAS MEANT TO PHONE ME YESTERDAY 18.06.2014 TO HELP.
    ADOBE IS  CLEARLY IS HAPPY TO SELL  U A PRODUCT  BUT HAVE DECIDED THAT SUPPORT IS EFFECTIVELY DISCONTINUED. WHAT CAN B DONE?

    What problem are you having downloading that you need help with?
    I don't know where they hide the downloads for Elements nowadays, and whatever they have done to their site has made even finding their products that much harder.  But you can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12:
    http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • I got a new computer and backed up my iTunes library to an external hard drive.  The external hard drive is not allowing me to access the drive.  Is there a way to transfer the songs from my iPod touch to my new computer?

    I got a new computer and backed up my iTunes library to an external hard drive.  The external hard drive is not allowing me to access the drive.  I no longer have access to the old computer.  Is there a way to transfer the songs from my iPod touch to my new computer?

    That's a bummer, didn't realize the exHD files were corrupt, esp if you have tried from another PC and not just this new computer.
    You can get purchases from the itunes store transferred from an iPod using these directions:
    http://support.apple.com/kb/HT1848?viewlocale=en_US
    If you want everything (meaning non-itunes songs, app data, photos, etc) you need to buy a 3rd-party ipod manager that support iTouch. Here is an iLounge article to start your research:
    http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/P2/

  • While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

    While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!

    MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
    I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled.  Please make sure you are utilizing the serial number which ends in 7886.
    If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade.  If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation.  You can contact our support team directly at Contact Customer Care.  You may want to try installing a web browser you have not previously utilized.  It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
    If you are still unable to reach our support team then please verify the information under your account is accurate.  If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
    Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error.

  • I got a new computer. can i install itunes on it and use that instead of the one on my old computer?

    I got a new computer. i want to install itunes on it and use that instead of the one on my old computer?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • Old computer died, got a new computer, can i put whats on my ipod...

    Old computer died, got a new computer, can i put whats on my ipod now into my library on my new computer?
    I have looked at the "how to" for transfering a library to a new computer but that seems to be how to do it if your old computer is still working and you have the luxury of planning to move the library.
    All I have from the music that was on my old computer is what is already synced into my ipod right now. Can/How do i get this into the iTunes I just downloaded???????

    There's an answer to your question but first it's time for a bit of a lecture - if it makes a difference, I don't feel any better about this than you do. : - (
    I hope you take this unfortunate state of affairs as an opportunity to learn a very important lesson: Back up your iTunes library as soon as you can after resolving this situation because right now you are only one glitch of your iPod away from losing your music entirely.
    Many people come to the Discussions having lost their music in just such situations and, believe me, it's not a happy time for anyone.
    Anyways, that's the lecture. You should find a resolution to your problem in this article at wired.com.
    Good Luck! But once you have the music back on your computer, remember:
    Your music is valuable - please back it up!
    P.S.
    If you want to get a bit of a "bigger picture" on back-ups, you might want to make yourself a cup of tea and have a look at this article on the PC World web site and this Microsoft support page .

  • Can't connect to the internet though my iMac thinks everything is fine

    I got my iMac connected to a router which is connected to a DSL-modem. I had this up and running for a year until I needed the router for something else and then put it back in place.
    Now I can't connect to the internet. I got a green dot for my network settings, I got a plausible IP, the router's IP is filled in correctly. When I run the assistant it tells me that there are no problems connecting to the ethernet.
    I tried switching routers, I restarted both the router and the modem (and the iMac of course), I tried entering the IP-adress manually... nothing works.
    And by the way; my old b/w G3 works just fine at the same cable. Both computers got the same settings in the network panel, but obviously something does differ, but what?
    And by the second way, I had my iMac at the workshop which charged me for checking it since it doesn't have any hardware problem.
    HELP!
    Thanks in advance! Daniel

    Naa, I really don't know any longer what to do. Now I'm sitting with my old laptop at the same cable after replacing DSL-splitter, DSL-modem, the router including power supplies, I even cut the contacts and fixed new ethernet-plugs. Works fine with this PC, works fine with the G3, and it just won't work with the iMac.
    Last chance: I'm gonna try with WLAN, probably there's something wrong with the ethernet adapter even though this repair dude couldn't find anything.
    *E D I T*
    Japp, airport is working just fine. This means that there's something wrong with my iMac, right? I'm gonna take it to my job on monday and try to connect to the LAN there, then we're gonna see.

  • HT4199 What does it mean when I click on my wifi name and the bars come up but the network keeps thinking and the ipad says safari cannot open the page because it is not connected to the internet. ?

    What does it mean when I click on my wifi name and it show I'm on my wifi, but the network keeps thinking and the ipad says, Safari cannot open this page because it is not connected to the internet. ?

    When you click on the WiFi network name, have you also provided the password for accessing the network?  You should get a dialogue box asking you for the security information the first time you connect.
    If you are not able to connect, you might want to go to Settings > General > Reset > Reset network settings.
    Then go back to Settings > WiFi and select your network name again and make sure the security information is now entered correctly.
    If you still cannot connect, power down the router, wait a few minutes, power up the router, with the iPad powered down the whole time, and after the router has had several minutes to stabilize power up the iPad.  See if it now connects correctly.

  • Can not connect to the internet. This is a new problem since I have been using firefox for years.

    I can not connect to the internet. I called mediacom due to the problem and they connected me to internet explorer. They indicated I should contact you for help in connecting to the internet. It appears firefox has made some kind of change since last night since I was using firefox for my internet connection last night. Something has changed. Your help will be appreciated.

    http://en.wikipedia.org/wiki/Keyhole_Markup_Language
    The only way that file opens thru IE8 for me ''(but not actually in IE8)'' is by using the Zip Utility (then IE closes) that is in WinXP and then opening the two image files in the Windows Fax and Picture Viewer.
    I think Firefox is trying to display that file because the MIME-type is for '''''text/plain''''' instead of the appropriate MIME-type of '''application/vnd.google-earth.kml+xml''' or '''application/vnd.google-earth.kmz'''
    That is something that needs to be configured in the server that is hosting that file type. Sorry, I don't know how that can be fixed. The one support person here that might know lives in Europe ''(I believe)'', so you might need to wait for an answer.

  • New MBPro...airport connection established but can not connect to the internet...help! suggestions?

    Hi all, trying to set up my MBPro...seems to be connecting to my AirPort Base Station w/out any troubles...but when I try to get online I'm getting a "can't connect to the Internet" message. I checked my network settings, restarted multiple times, etc. No luck. Seems to be a problem with the IP address (I think)...but not sure how to resolve it. I have an iMac and iPhone in the house that are able to connect and get online w/out issues. Any thoughts? TY!!

    Are you asking the make/model of the computer or the AX base station?
    Neither, I was interested in the make/model of the cable modem.
    Our ethernet connection was fried in an electrical storm so we had to go wireless.
    Electrical storms are never a good thing when it comes to electronics. What was/is your current network configuration? Is it something like the following?
    Cable modem > (Ethernet cable) > AX > (wireless) > wireless devices
    Is there another router, other than the AX, in the configuration? ... or an Ethernet switch? I'm just trying to understand your network to best advise you on how to configure the AX.

  • Software Update can't connect to the internet after a new install of 10.6

    I had a clean install of 10.6 and after that the Software Update can't connect to the internet (the status bar hangs at the beginning and finally it prompts me the internet is not connected) while all my other applications can.
    Someone help me out?

    I am having exactly the same problem as well.. has anybody managed to solve this yet? I have uploaded Snow Leopard - try to connect to Software Update - the menu bar scans a little then stops and then an error saying 'Not connected to the internet'' but the connection is working fine!!
    Is this a SL issue? or just an overload with the Software Update programme? I cant do anything - no update for itunes/iphone software, etc.. most annoying.
    Look forward to seeing some good news and some answers to this one.
    Cheers
    Linda

  • My computer motherboard and hard drive burn up with CS 4 on it. I got a new computer and cannot installed CS4 on it because it say invaild serial number. I need a serial number that will work to install on my new computer.

    My computer motherboard and hard drive burn up with cs 4 on it. I got a new computer and cannot reinstalled cs 4 on the new computer. The serial number stated invalid. I needed a serial number that will work.

    Contact support by web chat or phone.
    Mylenium

  • I got a new computer and I need to transfer my photographers membership (cc and lightroom) to the new computer. How do I do this?

    I got a new computer and I need to transfer my membership (cc and lightroom)  to the new computer. How do i do this?

    The same way you did the first time
    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each

  • Got a new computer- Can I sync new iTunes with my iPod?

    We recently had to purchase a new computer, and unfortunately I was not able to transfer my iTunes data from the old computer to the new one. I just downloaded iTunes onto my new computer, though of course it does not have any of the old data. My iPod has everything I need on it. We were able to transfer all our MP3's to our Music folder, so the files that are uploaded to my iPod are on the new computer. Is there any way I can transfer the information from my iPod to the iTunes?

    are you using an iPod Touch or a regular iPod (e.g. Classic) ?
    if the latter, maybe this KB article helps.
    also, check out this post by Zevoneer.
    JGG

  • Brand new 15" MBP can't connect to the internet

    I just bought a new Macbook Pro this weekend. When I turned it on this morning, the date had been set to December 31, 2000, and it couldn't connect to the internet.
    I manually changed the date and tried to use network diagnostics. No luck. I then deleted the list of networks the laptop recognizes and reset my DLink router. Still no luck.
    I'm not sure what to do and this isn't the first time I've had issues with a Macbook and its wireless. Any suggestions?
    Thanks,
    Spencer

    If I open network connect on this computer it says
    IP address: 99.233.208.230
    subnet mask: 255.255.254.0
    Router: 99.233.208.1
    entering 99.233.208.5 in my g4 powerbook has no effect - it still doesn't connect, but I do still get the green light from network status, as before.
    If I manually enter all the fields exactly as they appear in network status on the computer that does connect, including DNS server and Search Domains the behaviour is a bit different - instead of giving me an error immediately it acts as though it will load but hangs for a few minutes and then times out.
    I guess I'm thinking that something must have gone wrong with my installation so that some important part of mac os x networking isn't working properly. does this seem possible? And how would I find out to be sure?

Maybe you are looking for

  • Screen Capture not working after upgrade to Yosemite

    I have Yosemite OS X 10.10.1 and since my upgrade from Mavericks I have not been able to perform any sort of screen capture. I have tried Command+Shift+4 and Command+Shift+3 and neither of those work. There is no camera shutter noise made and no file

  • Real time idoc to file scenario - URGENT!

    Hi all, I have a real time idoc to file scenario with the idoc structure as below: WP_PLU03    IDOC      Begin      EDI_DC40      E1WPA01         E1WPA02 Now as can be seen, EDI_DC40 is the header record common for the eniter idoc. But the segment E1

  • Problems after using LIST_TO_ASCI

    Hi Experts , i am facing an uphill task after using the Function Module LIST_TO_ASCI. CALL FUNCTION 'LIST_TO_ASCI'    EXPORTING      list_index               = -1    WITH_LINE_BREAK          = ' ' IMPORTING    LIST_STRING_ASCII        = list_string  

  • How to update to Camera Raw 7.4

    I just don't get it how to do this ... Will you please impart your knowledge. I so thank you. Penni

  • Need Help with Treat Function

    Im currently studying Oracle and SQL im really stuck on this. if anyone could give me a hand it would be much appreciated. drop table Property_tab force; drop table Appointment_tab force; drop table Person_tab force; drop type view_list_type force; d