Got a new pc, but when I sign in, Adobe won't let me download my PS

I'm signed in, but Adobe just asks me to purchase a plan. How do I get my PS on my new pc?

Hi There,
We have checked the details for your account, however, we were unable to find any active subscription.
It is possible that you have it on a different account.
Kindly provide the below mentioned details so that we can assist you appropriately.
Alternate Email:
Order # :
Note: Make sure that you provide these details in a [Private Message] as these details are critical.
Thanks,
Atul Saini

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