Got a question about warranty...

hello, I've purchased an ipad 16G wifi about 10 months ago. I don't know why but now I see half of the screen in color changing lines. the touch works perfect in all of the screen. when I take a snapshot I can see the screen perfectly, w/o the colored lines on it, which means it's a screen problem (restoring didn't help).
I've checked the serial and I still got warranty, but the problem is, I don't have the proof of purchase with me... can I get a copy of that from apple? on mail or fax?

You don't need proof of purchase.
An offical product with a recognised serial number IS proof of purchase.
The owner of any Apple product within warranty (You) is entitled to warranty service on said product.
End of story.
They HAVE to accomodate you with or without proof of purchase.
Call Apple support, request a repair.
Quote the serial number.
Describe the problem, and they will arrange a repair/replacement for you.
Regards,
John
Message was edited by: JohnAlanWoods

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Satellite A135-S2246: Question about warranty from Toshiba USA

Hello Everyone!
Have question, My Father buyed me a toshiba Satellite A135-S2246 in USA he has got Laptop without any cd /windows vista home bassic/ and documents /like a warranty/.
Anyone can tell me if the Toshiba in USA give cd and warranty with the Lapton in box or they send it in the future. I Write e-mail to shop where my father buyed Laptop and they answered me **"Everything should be pre-loaded. If you are missing something you should contact Toshiba directly"** but they dont write e-mail adress or phone nummber.
Can anyone help me?

The Toshiba Europe is not responsible for the Toshiba US notebooks!!!
To get any support for such notebooks you have to contact the Toshiba USA!!!!
Check this page:
http://www.toshibadirect.com/td/b2c/home.to
and good luck
greetings to Poland ;)

I've got a doubt about warranty

Well I'ge got myself an Black iPhone 3GS (8GB) In Mexico (I live here) with Telcel, when i bought it (February 21 2011, stil have the receipt) I noticed some kind of rugged plastic at the back case but it sas really little so I was ok with it, it seemed like if you fold just a bit a piece of paper and then unfold it back, it was really tiny barely noticeable as I said.
I was happy till last week, that little kind of folded part developed a fissure, crack, that started exactly where the folding ended. It was small as well so i was like, if keeps this size its ok but as days passed by thar crack reached the charging dock! its about 0.5 Inches long, but dust is going into the display.
I have to point I've always been careful with my iPhone, I bought a Protector case and a screen protector even before I bought the phone! (I don't like scratches or so), Never went to the beach with it and I'm pretty sure it hasn't ever had contact with water or so.
So I searched in the internet if this is warranty covered (while warranty still exists) and camed up with various posts saying it does.
Am I right?, does my iphone gets warranty covered?
What should I do to get a new iPhone if so, i mean should I take it to my service provider or something? (we dont have Apple stores here, otherwise I would just take it to the Apple Genius)
Thank you. Im waiting for your response

Thank you AnnaMusic! You really helped me It seems I have to go with my service provider, I'll let you now how it goes

Satellite P300D-10v - Question about warranty

HI EVERYBODY
I have these overheating problems with my laptop Satellite P300D-10v.
I did everything I could do to fix it without any success..
I get the latest update of the bios from Toshiba. I cleaned my lap with compressed air first and then disassembled it all and cleaned it better.(it was really clean insight though...)
BUT unfortunately the problem still exists...
So i made a research on the internet and I found out that most of Toshiba owners have the same exactly problem with their laptop.
Well i guess this is a Toshiba bug for many years now.
Its a really nice lap, cool sound (the best in laptop ever) BUT......
So I wanted to make a question. As i am still under warranty, can i return this laptop and get my money back or change it with a different one????
If any body knows PLS let me know.
chears
Thanks in advance

Hi
I have already found you other threads.
Regarding the warranty question;
If there is something wrong with the hardware then the ASP in your country should be able to help you.
The warranty should cover every reparation or replacement.
But I read that you have disasembled the laptop at your own hand... hmmm if you have disasembled the notebook then your warrany is not valid anymore :(
I think this should be clear for you that you can lose the warrany if you disasemble the laptop!
By the way: you have to speak with the notebook dealer where you have purchased this notebook if you want to return the notebook
The Toshiba ASP can repair and fix the notebook but you will not get money from ASP.
Greets

Question about warranty extension

Hi
I got my satellite pro from UK, but I am not residing there. I am trying to buy warranty extension, but all the sites require UK credit card address. I contacted reseller in Egypt who said that I have to buy it from UK not Egypt, is it true? and how can I buy one?

Hi Adham
As far as I know you can buy warranty extension in the country where you have bought your notebook. Maybe try to contact Authorized service Partner in UK and ask if you can buy it there. Money transfer should not be problem and the small box with warranty they can send you per post.

Question about warranty period

How long about the warranty period of mother board? (notebook model: Satellite L305-S5896)
I use it only 1 year and 4 months, now it can't power on.
The adaptor is ok, so I think the problem is the mother board.

You can contact Toshiba Tech suport and give them the serial number located on the bottom of you PC, They will tell you if it is still covered under a waranty.
Contact Toshiba
Technical Support in the United States
Computers: (800) 457-7777 (toll-free) or (949) 859-4273
Projectors: (877) 523-8324 (toll-free)
Toll-free Technical Support in Latin America
Argentina: 0-800-666-3701
Chile: 800-64-6526
Costa Rica: 0-800-011-1123
Colombia: 01-800-912-0539
Peru: 0-800-5-3817
Venezuela: 0-800-100-8819
Sales Information: (800) TOSHIBA
Toshiba Financial Services: (800) 207-8362
Government and Education: (888) 9-PUBLIC (888-978-2542)
Customer Service: (800) 457-7777
Address:
Toshiba America Information Systems, Inc.
Digital Products Division
9740 Irvine Boulevard
Irvine, CA 92618-1697
Corporate Offices (949) 583-3000

Satellite M70-340: Question about warranty if I buy in Russia and move to Australia

I'd like to buy notebook Satellite M70-340 here in Russia. Next month I'm going to move to Australia. What about the warranty in this case?
Will I have to pay if some trouble occurs?
How can I recognise a laptop which is officially sold (= i mean legally delivered and has a worldwide warranty)?
Thanx a lot for your answer!

Hi
I dont know what you mean with officially sold and I hope you will buy notebook in PC store and not on the street. As far as I know every new notebook has one year international warranty but if you will stay longer you can buy warranty extension. It must be buying by authorized service partner in your country.
If you have troubles in Australia go to service partner and they will check if the unit is stolen or official soled. After that it can be repaired. As I said, contact Authorized Toshiba service partner in Russia and ask for warranty extension.
Addresses you can find under http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?pf=true

Basic questions about warranty and AppleCare.

First, although folks in another forum have said otherwise, staff at the New York Apple Store, and a customer sales person on the phone, said that installing 3rd party RAM myself voided the warranty. Is this true?
Second--via a link from one of the posts below, I read that the AppleCare service extends for three years from whenever you purchase it; I had previously had the impression that, if you bought it after 11 months, you only got 2 years and 1 month of AppleCare. Which is true?
I got that from http://www.wiredbynature.org/comp/mac/macbook/mods.php

Hello,
First, although folks in another forum have said
otherwise, staff at the New York Apple Store, and a
customer sales person on the phone, said that
installing 3rd party RAM myself voided the warranty.
Is this true?
On some systems that require full disassembly, upgrading the memory can void your warranty. The Mac Mini comes to mind there. The Mac Mini's manual does not describe installing memory, and tells you not to service the machine at all.
But, the MacBook's manual does describe installing memory.
On page 79 of the MacBook's User's Guide, it says:
Adding Memory to Your
MacBook
4
This chapter provides information and instructions for installing additional memory and for removing and replacing the battery in your MacBook.
Warning: Apple recommends that you have an Apple-certified technician install memory. Consult the service and support information that came with your computer for instructions on how to contact Apple for service. If you attempt to install memory and damage your equipment, such damage is not covered by the limited warranty on your computer.
Then, on the following page, it describes the steps to install the memory modules along with pictures of the process.
Second--via a link from one of the posts below, I
read that the AppleCare service extends for three
years from whenever you purchase it; I had previously
had the impression that, if you bought it after 11
months, you only got 2 years and 1 month of
AppleCare. Which is true?
The AppleCare package extends your warranty coverage to a maximum of 3 years from the original date of the computer's purchase.
AppleCare must be purchased within the first year of the computer's warranty. It cannot be purchased after the 1-year warranty has expired (although Apple has occasionally permitted this when the warranty has only been expired for a day or so).
Information on AppleCare can be found here:
http://www.apple.com/support/products/proplan.html
Hope this helps.

I've got some questions about Satellite Pro L300

1.) How could I Update my Bios? I find the zip- File but no further Information how it works?
2.) I want to update for more memory. 2GB are less for fast working. Where could I find Informations about the memory controller- e.g. Voltage, Timings... for pass new memory of 4GB.
3.) My PSSD1E shows me in Windows7 - Systems Hardware one empty SATA- Controller.
Is it possible to take it optional for an outgoing connection- eg SATA-OUT for extrenal device?
Sorry for my worst english.

Satellite Pro L300 is offered with several different hardware configurations. I dont know which one do you have and there is no sense to discuss about this without exact notebook info.
If you want to have general conversation here than dont claim about this forum.
To get some precise answers inform us about exact notebook model.
One more time:
1
For all new notebook models Toshiba offers Win update only. That means BIOS update can be done under running operating system. For more details check Toshiba document.
2
What you need is just part number of compatible RAM modules. All other information is not so relevant for you. If you want to get this info post exact notebook model.
You can test what you want but fact is that Toshiba offers list of compatible RAMs you can use with your notebook. All listed RAMs are tested. Other way you can visit KINGSTON page to check their list of compatible models for different Toshiba notebook models. Kingston offers high quality products and all listed RAMs are tested too.
Who knows which RAMs you have used for your tests? Maybe some cheap no-name products. Many people have used such RAMs and at the end nothing worked.
3
Why you complicate the whole situation? For external devices you have available ports. For internal device you have ports on the motherboard. End of the story.
And yes, visit your local dealer ant talk with him, especially about question number 3.

Can't Decide on a PC and Question about warranty.

Hi. After seeing ALL that is available to me HP is the one. That is where the problem starts. I know the one I pick will be customized. But do I get the HP ENVY Phoenix h9-1400t Desktop PC or the HP ENVY h8-1520t Desktop PC? I will be doing the average stuff plus: editing photos, movies, burning CD/DVD and looking into gaming (very very new at gaming).
I have a budget my wife wont let me go over.So getting either PC will not be 100% to my likings. In order to get it 100% I will have to get a LIGHTSCRIBE BURNER and a 120GB SSD to add to the PC. Getting the SSD installed from HP puts me over budget and I will not get the extra burner. If I add those two thing to the PC myself will it VOID out the warranty?
We will also be adding 2 more to the house. Laptop, Ultrabook or Tablet. I don't know which. Everything will need a recovery/boot. Optical drive may not be on all. What should I use; Dedicated Flash/Thumb drive for each or External hard drive(can all three be put on one) or should I make arrangements to put all on DVDs.
This question was solved.
View Solution.

To my knowledge, lighscribe is an outdated technology. There are not many Optical Drive manufacturers with lightscribe now.
Adding 128GB SSD will not void warranty.
Is is recommended to have a seperate 16GB/32GB flash drives depending on the recommendation of the system for keeping the recovery image.
I would recommend flash drives than disks.
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

I changed a password to an online account and I got a question about which account

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I have changed passwords on everything from iTunes and email accounts and I was just going through online accounts. I was resetting my password on Acklands grander and I was posed with a question:
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Question about Warranty extension on Satellite A300-1EI

Good day.
I need some information and assistance please.
I bought a laptop around mid September 2008 in Saudi Arabia. (Jarir Bokstore). The store had a promotion whereby you get the standard one year international warranty BUT they give you a further extension of a year (hence, 2 years in total).
I intended on purchasing an extended warranty for a three year period. I was told by the salesman that I can activate my "gift" warranty and later purchase another extendable warranty for a total of 4 year international coverage.
I registered the given warranty and it appears on the toshiba warranty portal.
However, when I returned to the store to purchase a further warranty extension I was told that you cannot register more than one warranty.
I found this strange and therefore did not purchase the additional extended warranty yet. I need to know whether this is actually true or will I still be able to purchase an extended warranty again. Seems I run into a brick wall when I ask the salemen . . .thought I would try the forum instead.
I need to get information from a reliable and trustworthy source.
The other news they also gave me is that they are awaiting news from Toshiba regarding the same subject.
Kindly assist.
Thank you and eagerly awaiting a reply.
Lukman

Hi
As far as I know all Toshiba notebooks are covered by warranty for one year (12 month).
If you would register your notebook on the Toshiba European page you would get additional one year warranty; in total 2 years warranty.
> The store had a promotion whereby you get the standard one year international warranty BUT they give you a further extension of a year (hence, 2 years in total).
The additional one year of warranty is not a gift from the shop. You will get this additional year of warranty always if you would register the notebook. It has nothing to do with the place where you have purchase this notebook.
So now some words regarding your warranty extensions;
First of all you have to register your notebook on the Toshiba European page.
This registration will enable the additional second year of warranty. (as mentioned above)
Now if you want you can purchase further warranty packages.
Toshiba provides different packages and in your case I would recommend checking this Toshiba European page for more details:
http://eu.computers.toshiba-europe.com -> Support & Download -> Warranty and Service Registration
Greets

Question about warranty for Satellite L300D-242

Hi, I bought my notebook by neckermann.de last year and I saled by rates the last one was in Oktober 15 2010, infortunately my monitor hat an accident and I didnt see nothing, I want to know if Toshiba can that repair with the warranty and how many days take it if I send to the Support or TechHi,
I bought my notebook by neckermann.de last year and I saled by rates the last one was in Oktober 15 2010, unfortunately my monitor hat an accident and I didnt see nothing, I want to know if Toshiba can that repair with the warranty and how many days take it if I send to the Support or Technical Service, because I need my notebook for my job.
And if you know how to make it I will be thankfully. Thanks.
nic Service, because I need my neetbook formy job. And if you know how to make it I will be thankfully. Thanks.

Hi
Have you registered your notebook on Toshiba registration page > http://eu.computers.toshiba-europe.com/innovation/generic/services_warranty_reg_map_eu/
Anyway, if you need repair contact Toshiba service provider in Germany.
How to do this you can find on Toshiba support page under http://eu.computers.toshiba-europe.com > Support & Downloads > Find an ASP

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