Got an e-mail from Apple Software Customer Seeding about testing software-is it for real?

I recently received an email about testing pre-release software from Apple Software Customer Seeding.
It's asking me to log in with my ID and accept a confidentiality agreement. Is this a scam?

Actually, I was surprised to find this email in my inbox this morning, on a US holiday, sent from the Pacific Time Zone at 7 a.m.!
I don't even have Lion installed, so the only reason I can think they are interested in my opinion was due to my public criticism of Lion and the cost of upgrading software (over $5000 in my case, being in the print and design industry) just to take advantage of the iOS-flavored features.
Suspicious of its offer, I viewed the email in "Source" (yes, I still use the much-stable Office 2004 with Entourage) and was able to see "who" really sent the email (someone with ties with Apple, but based on her Facebook profile, I think she's an outsource ... Quiltmaking seems to be her thing!)....
Then I came to the Apple Discussions and saw not one, but two discussions about this possible spam/phishing letter. So, yes, it turns out to be real, but again, my initial thought was this was Apple's way of silencing one of their critics.
Yes, conspiracy theories abound when the company you love and love to hate is so secretive (gosh, they can even get the SF Police to cooperate in searching someone's house!).

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Hello all, I bouhgt a TV serial using my apple tv2 and my Apple ID information: all good. But then I got an e-mail from apple saying that an "unknown" user downloaded con ten using my apple ID. Nobosy stoled anything. How do I get my particular apple TV2

Hello all, I bouhgt a TV serial using my apple tv2 and my Apple ID information: all good. But then I got an e-mail from Apple saying that an "unknown" user downloaded content using my apple ID. Nobody stoled anything. How do I get my particular apple TV2 to recognize my apple ID account so it knows it is me who is buying. Thank you so much.

Dear AC,
Thank you so, so much for this answer. I did go into my Apple ID account through iTunes store and associated my devices to my Apple ID account. I did this by working on my computers (a mac mini and a mac air) and my two devices (iPhone and iPad). Thus there is a statemente saying "4 devices are associated with this apple ID and can download your purchases from iTunes in the iCloud". So whenever I use them to purchase anything, iCloud knows it is me through my devices so I do not get no e-mail warming me my account might be being used by a stranger.
So, how do I associate my apple Tv2 to my apple ID account? I went to its settings and could not find any way of doing it. Can you continue helpling me? Please.
Thank you so so much

Got an e mail from apple not sure it's real

Apple Account ******, (06 - September - 2014)
This message is to therefore notify you that your Apple/iCloud Account (*****) has been temporarily suspended until we can confirm your Apple and iCloud information. This precautionary measure to guard your Apple Account from unapproved access. We apologise for any inconvenience this may cause.
You will be unable to use iCloud sync or the iTunes/App Store & Application Store until you update your Apple ID ownership, we urge you to complete this as soon as possible. Failure to update your Apple ID within a 24 hours can cause deletion of your Apple ID to safeguard our system.
How to validate my Apple Account and restore access?
Just click the highlighted link underneath to prove ownership of your iCloud/Apple ID. Sign in using your iCloud ID and password, then read the instructions.
> Certify My Apple/iTunes ID
While using Apple products and apps, you’ll still log-in with your usual e-mail address as your Apple login.
If you have queries or want support, please see the Apple Account Support Team.
Thanks,
Apple Europe
Resolution Your Reference: #MN18MNTI18199-EU16
<Personal Information Edited By Host>

It's a scam - do not click on any links in the email but forward it to: [email protected]

E-mail from Apple after upgrading to IOS 6

I upgraded my iPad 2 to IOS 6. I later got an e-mail from Apple saying: "Your Apple ID was used to sign into iCloud on an iPad 2. If you have not recently set up an iPad with your Apple ID, then you should change your Apple ID password". Did anyone else get that message after upgrading?

Thanks for the reply deggie. It's a pretty strange e-mail to receive. I have to assume it is directly connected to the upgrade, and was not sent as a result of my account being hacked?!

E-Mail from Apple Regarding My Bumper Refund

Just got an e-mail from Apple that the refund on my Bumper purchased at the time I bought my i4 has been processed automatically.

Update..i just got my email. My advice to people is to just wait. Your email address will be filtered through in a little while and you'll get your refund notification

I got frustrated when changing my password and ended up getting about 5 e-mails from Apple, now my ipod won't show up in the window in i-tunes

I got frustrated when changing my password and ended up getting about five e-mails from Apple, saying the same thing. Now my ipod won't show up in the itunes window.

Device not recognized
http://support.apple.com/kb/TS1538

Just got an e-mail from AT&T

Even though i orderd the phone from Apple, i got this e-mail from them today.
Anyone else?
Manage myWireless AccountThank you for choosing AT&T and iPhone!
You can access your Customer Service Summary (CSS) for your iPhone account at any time by clicking here or by visiting att.com and logging into your wireless account.*
Your CSS outlines AT&T services, charges and policies for your iPhone account including:
Charges on your AT&T bill
Your rate plan for iPhone**
Voicemail information
AT&T policies and much more
Note: If your Customer Service Summary (CSS) does not display, make sure you have Adobe Acrobat® Reader®. Download Acrobat Reader for free.
For additional information, please visit our online Customer Service and Support.
The terms of your service are included in your Wireless Service Agreement and the applicable, Terms of Service and any rate plan/features brochures you may have received. To access AT&T's current service terms, click here.
Thank you for choosing AT&T.
*If your CSS does not display, make sure you have Adobe Acrobat® Reader® installed. Download Acrobat Reader for free.
**An eligible data plan for iPhone is required. This data plan covers data usage in the U.S. and does not cover international data usage and charges. If it is determined that you are using iPhone without an eligible data plan, AT&T reserves the right to add an eligible data plan to your account and bill you the appropriate monthly fee.
Did you know?
You can check your balance, usage and pay your wireless bill from your phone!
Dial and send the following:
*BAL# to check your balance
*MIN# for minutes remaining
*DATA# for data remaining
*PAY to pay your bill
*NEW# to check phone upgrade discount availability
Visit att.com/StarServices for more information.
Note: There may be delays processing network call records. "Minutes Remaining" may not include airtime used within the last
2 to 5 days and does not include recent roaming minutes due to delayed processing.

jacobburke wrote:
I also received the same email from AT&T, it is an updated summary of your account and the file they ask you to login and download is what you would receive if you were to do an upgrade in the store.
What I am really waiting for is an email from Apple with the shipping confirmation!
I went to my account on here and got "Ready to Ship" So i figure it will ship out monday?

Apple id lost. Cannot get access to it. Started with a mail from apple id saying that apple id and password were changed. Did not sent such a request. Cannot get a new apple id as the mail adress already has been used one time. Pls help

Apple id lost. Cannot get Access to it. Started with a mail from apple id saying that apple id and password were changed. Did not sent such a request myself. Since then no acces to apple id, not even via forgot my id site. It says that my apple id and birth date details do not match. Something is obviosly totally wrong. Got a visa card recently, is that the reason? Cannot get a new apple id with my real address as the systems says its already used. Pls help, I am vey frustated that this can happen.
Best regards
Laus Lausen

Call Apple account security via the telephone for your country
http://support.apple.com/kb/HE57

Suddenly can not access .mac mail from Apple Mail

Suddenly, I can not access .mac mail from Apple Mail (Version 2.1.1 (752.3)).
For quite a few years I have been using Apple Mail to access my .mac email. As of last Friday, Mail stopped working. Nothing has changed (accept for the installation of the latest OS X security upgrade - SecUpd2006-008Univ.pkg).
I can still access my .mac mail through the .mac web browser and I can still access it through SnapperMail on my Palm Treo 680. But, when I open Apple Mail on my MacBook, it does not do anything, just sits there. When I open the Activity Viewer window, 3 activities are going on:
1. Opening Mailbox
2. Synchronizing with Server (Connecting to...)
3. Synchronizing with Server (Synchronizing with...)
After a few minutes, the error triangle appears next to the Inbox and .Mac logos on the left hand panel.
I have tried Apple Mail from several locations (different ISP / WiFi / LAN) over several days but get the same problem.
Does anyone have ideas for a solution?
Regards
Peter

Let’s first make sure that the update is installed properly, and post back with your observations when done.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the update that appears to not have been installed properly. You may also need to reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with your computer:
About the Mac OS X 10.4.8 Combo Update
Mac OS X 10.4.8 Combo Update for PPC
Mac OS X 10.4.8 Combo Update for Intel
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

Fake Mail from Apple- APPLE ID54788955 Bedrohung erkannt wurde!

I'm from Switzerland and I got also a Fake Mail from Apple. With a lot of writing mistakes!!!!
Thats the text:
Please tell it to other
Sehr geehrter Kunde!
Melden Sie sich in Ihrem Konto aus Nigeria, wurde Instagram PRO von Ihrem Konto gekauft, wenn Sie von sich und trat, und Sie das Programm erworben haben, hinterlassen Sie eine Nachricht, und wenn Sie klicken Sie nicht auf den Link und melden Sie sich in Ihrem Konto und aktualisieren Ihr Konto.
Um Ihr Konto gegen eine andere Bedrohung zu schützen, befolgen Sie bitte alle Schritte in den unten stehenden Link und aktualisieren Sie Ihr Konto erfolgreich
appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
<http://www.masseysproduction.com/images/new/sevices/idapple.html>
Wir sind immer für die bessere ...
Thanks,
TM and copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM, Cupertino, CA 95014.

You address may have been circulated and you will never find out how. Don't worry; just delete it. Remember, if Apple need to contact you they will do so in a formal way. See these notes.
http://www.apple.com/legal/more-resources/phishing/

I won't receive an e-mail from Apple about changing my security questions

Okay, so I wanted to buy something on iTunes, but then this thing came up, saying since it was my first time buying something on this device, I had to answer my security questions. The thing is, I don't remember them! I made them over 2 years ago, and never had to use them until now. So I signed in onto my account, and pressed "Forgot your answers? Send reset security info email to r•••••@yahoo.com" I'm not sure if the r*****@yahoo.com appears for everyone, or if it's "my" e-mail account, but just showing the first letter. Thing is, I don't remember making en e-amil account starting with r. My Apple ID is my e-mail account. The one I had when I got my first Apple device. I've always used it for Apple stuff, so why won't I receive an e-mail from Apple about this? I received one when I put my phone number in my payment options just yesterday, and when I changed my password as well, so I don't get why I don't get the imformation about changing my security questions. I really want new songs

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94595)

Received a mail from Apple?? Or is this phisching mai

I received a mail from "Apple", they asked me to verify my Apple ID, but I am afraid that this is phisching mail.
They sended it in the dutch lenguage with a lot of mistakes in the lenguage.
This is a copy of the email:
Geachte Heer/Mevrouw,
Geachte klant, in onze plaat, laat u niet upgrade naar de nieuwe functies met appel die het mogelijk maakt de bescherming van onze klanten, vragen wij u uw identiteit controleren.
Voor bescherming tegen derde die toegang tot uw account, Het is Belangrijk u dit voor uw veiligheid en bescherming!
Anders zal je volledig worden verliezen uw account, klik op de link en open een sessie met uw Apple ID en wachtwoord.
Nu verifikren >
Voor meer informatie, zie Vraag en antwoord >
Dit bericht werd elektronisch verstuurd
Bedankt voor uw tijd en medewerking,
Bedankt,
Apple Customer Support
TM en copyright ) 2014 Apple Inc. Apple Sales International, Hollyhill Industrial Estate, Cork, Ireland. Registratienummer bedrijf: 15719. Btw-nummer: IE6554690W.
Alle rechten voorbehouden / Blijf op de hoogte / Privacybeleid / Mijn Apple ID

It is very likely phishing. Don't give them a drop of info.
I believe you can forward it to [email protected] if you want to report it or just delete it.

I use since 1 year iTunes match. Do I get a mail from apple to renew my subscription or do I have to renew my subscription for my own? I don't know the exactly date from the end of lifetime?

I use since 1 year iTunes match. Do I get a mail from apple to renew my subscription or do I have to renew my subscription for my own? I don't know the exactly date from the end of lifetime?
Kind best regards - sunshine34778

The subscription will renew automatically (unless you have disabled that) and you will get an email approximately one month before renewal.

I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

Hello deneye2112,
Thank you for providing the details of the burning issue you are experiencing. I found some resources that I think might help:
First, I recommend resetting the System Management Controller (SMC) on your Mac (I wasn't sure if you had a removable battery or a built in battery, so I listed the steps for both):
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following article:
Disc Burning Quick Assist
http://support.apple.com/kb/HT1152
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

HT1338 I have an HP Printer/scanner, and since upgrading to Mountain Lion I can no longer scan on my HP. HP tells me that I can get an upgrade app from 'Apple Software Upgrade' . Does anyone know how to do this?

I have an HP Printer/scanner, and since upgrading to Mountain Lion I can no longer scan on my HP. HP tells me that I can get an upgrade app from 'Apple Software Upgrade' . Does anyone know how to do this?

HP couldn't find its own apps with both hands and a flashlight.
As of Lion all scanning functions are incorporated natively in OS X. You can scan three ways:
Use Preview: File > Import from scanner
Use Image Capture
(Preview and Image Capture are both in your Applications folder.)
System Preferences > Print & Scan. Select your HP and use the Scan tab.
If you have HP's "Image Zone" software installed, you no longer need it and it no longer works anyway.

Got an e-mail from Apple Software Customer Seeding about testing software-is it for real?

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