Got back new laptop from service center...unanswered questions

So I just got my i7, 4g, T510 laptop back from service center...writing from my dell b/c they forgot to send the charger with it, it wasn't charged.  They reinstalled the factory preload, but said I need to go to lenovo.com/support to download the latest drivers.  How do I know which drivers I need?  Shouldn't they be updated if I they just put the preloaded software on it.   * when I shut down the T510 after I got it back, it said there were programs still running in background that cuased me to force a shutdown...does this have something to do with the drivers?  Thanks for the help, I never had so much headache over a computer.

call up Lenovo service and tell them that the power adapter was not sent back.
Download Thinkvantage System Update for the T510, that should update the drivers that you need.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

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