Got bad picture on my vox tv box usb 2.0

hi 
hope i get answer to my question cuz i tired !!!!!!!
my question is : i had a vox tv box usb 2.0 and when i turn on my vcr and record it i had bad picture not clear and very fast run
how i got a good picture ????
i want to tell u my usb is 1.1 not 2.0 its problem with that ???????

 
thank u doctor but
i have the problem again noe my picture not come out
i change my usb 1.1 to 2.0
but useless just the sound i hear but no picture
my computer is laptop ( notebook )
so i buy 2 port usb 2.0 cardbus pc card
and i instsall it but useless cuz when i use my vox tv usb 2.0 the picture not come out just hte sound i hear
how i slove this problem ?????????

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