Got charge twice on credit card but not app has not install?!

i wanted to update to the 10.8.3 os x mountain lion, so i updated but then it asked me about billing info. i guess the billing info i put wasnt right cause apple kept telling me it was wrong, but on my bank statement (pending transactions) it clearly says i got charged twice. i do not know who to call:/

Sometimes a second charge is an authorisation charge that is never actually put through.   That's why it registers as pending.
All the same, errors do occur and if you can show you have unaccountable charges against your account you should write to ... Apple - Support - iTunes Store - Contact Us

Similar Messages

  • I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through

    i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
    Apple id : [email protected]

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

    Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

    Kindly inform any email id or toll free number to contact apple for your below answer, Mr.King_Penguin
    About receiving my credit card being debited for Free App Store Application downloads,
    It should be within a few days, but it might vary a bit by bank/provider :
    I am in India, if the bank don't refunds , what to do?
    Rajagopal.pngr :-  It is only a holding charge, it is not a permanent charge. If it isn't refunded within a few days or so (and it quite possibly won't be over a weekend) then you can query the charge with Apple.

  • HT1918 i just purchased songs. it got charged to my credit card before i put in my itunes gift card #. i wanted the purchase on my gift card

    i just purchased songs.it got charged to my credit card before i put in my itunes gift card #. i wanted the purchase on my gift card

    You do not have to remove anything in order to use your balance.
    It will use the balance first.

  • I update my credit card but the paymaent has not been debiteded yet

    I update my credit card but the paymaent has not been debiteded yet, what do I need to do?

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • HT1904 I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

    I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

    You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my

    Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my.....
    itunes after the upgrade to the doeseo deureksyeon application updates are not going well for pre-application has been turned off twice, so update hwanbulhaeju should not send money!
    Please also check and application! Update what's wrong!! You do!
    $10.87  !!!!!
    You do!

    This is a user to user forum: you aren't talking to Apple here, and no-one on here can help you. You need to contact Support. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column. In the third column click 'Purchases, Billing & Redemption' and proceed from there.

  • I have an itunes account without credit card.How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc

    I have an itunes account without credit card. How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc?

    Changing Account Information
    http://support.apple.com/kb/HT1918
    Apps Store FAQ
    http://support.apple.com/kb/HT4461
    iTunes Store FAQs
    http://support.apple.com/kb/ht1689
    http://www.apple.com/support/ipad/applications/

  • HT204088 i was charged on my credit card but the purchase was not successful?

    I made three transactions using my appleid but the third transaction was not successful. How can i report this? the total billed charges on my credit card was the total of the three transactions Please help.

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 unknown charges on my credit card for ITune Apps?

    Why do I have 2 $40 charges on my credit card 2 days in a row = $120 and I have no idea what it is for and no history of any purchases in my account history?

    There is no iTunes Store telephone support.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
    If this is a fraudulent charge you also need to raise the issue with your credit card company.
    Happens often?  There was a long topic that had about 1500+ posts about iTunes accounts being hacked but since Apple started the new security measures I haven't seen it recently.  Most people now seem to be posting instead they have forgotten their security question answers or have been locked out of their accounts.

  • Purchases with my credit card but not throught my account

    Hi there,
    I filled my credit card details out in my account to purchase Whatsapp (0.79eur), that i use a lot, then i erased my CC details from my account, 45min after the end of the purchased download.
    I can see now a second purchase for 1.98 eur on my bank statement which actually got through before i even bought whatsapp ( 5min difference between), i obvioulsy received invoice only for the one ordered through my account.
    How can i get this reversed ?
    Can it happen again even if my CC details are erased from my account ?
    Thx for the help
    Sylvain
    (iPhone 4 with iOS 4.3.5)

    I did, only whatsapp is showing as purchased.
    Since it's a very lil amount, i'll wait to see if it gets back. That would be just weird to proceed a charge hold everytime i put my CC details in and even more that it shows debted and not as reservation.
    I'll see with my bank otherwise.
    Cheers for you help and time

  • Making CCV field in checkout mandatory for on site credit cards, but not for getting to Pay Pal site

    Hi.  I posted this on December 1st and am still waiting for a response after a failed attept with chat.
    When my clients are making an order, the CCV field, even though it is marked as required, they can actually place an order without entering the CCV.  I’d like the CCV to be required.  A chat rep said Pay Pal and BC don’t require a CCV, but I would like it to be there for extra security.
    I’ve put the correct webform under Module tempaltes > online layouts > registration buy using both html and module insert methods to test it.  Neither worked.
    The rep gave me this code to put at the bottom of my web form (note this is just the bottom of the web form field code as the top and middle have nothing to do with CCV).  The bold text is the extra text that is supposed to make the CCV required. 
    It works. This code does render a CCV requirement for direct credit card transactions on site.  Problem is, if a client selects Pay Pal in my checkout as their choice and clicks "Place Order" a Pop up window appears telling them they must enter their CCV. So its being required for direct CC on site and offsite for Pay Pal.  Of course a CCV shouldn’t needed on that screen if a client wants to pay by going to the Pay Pal website. 
    So I was wondering if you could help me modify the code so that the CCV code IS required for direct credit card purchases on my site, but when a client wants to use Pay Pal, that the CCV required field pop up does NOT appear and the client can be taken to Pay Pal to compete their order.  Many thanks!  My website is trueafricanart.com and I am using the latest BC version and normally Firefox, though I have tested in Safari and IE 9 and 10.
    <script type="text/javascript" src="/CatalystScripts/ValidationFunctions.js"></script>
        <script type="text/javascript">
    //<![CDATA[
    var submitcount44260 = 0;function checkWholeForm44260(theForm){var why = "";if (theForm.PaymentMethodType) why += checkSelected(theForm.PaymentMethodType, "Payment Method");if (!theForm.PaymentMethodType || getRadioSelected(theForm.PaymentMethodType) == 1) { if (theForm.CardName) why += isEmpty(theForm.CardName.value, "Name on Card"); if (theForm.CardNumber) why += isNumeric(theForm.CardNumber.value, "Card Number"); if (theForm.Amount) why += isCurrency(theForm.Amount.value, "Amount"); } if (theForm.WorkPhone) why += isEmpty(theForm.WorkPhone.value, "Work Phone Number"); if (theForm.BillingAddress) why += isEmpty(theForm.BillingAddress.value, "Billing Address"); if (theForm.BillingCity) why += isEmpty(theForm.BillingCity.value, "Billing City"); if (theForm.BillingState) why += isEmpty(theForm.BillingState.value, "Billing State"); if (theForm.BillingZip) why += isEmpty(theForm.BillingZip.value, ""); if (theForm.BillingCountry) why += checkDropdown(theForm.BillingCountry.value, "Billing Country");if (theForm.CardCCV) why += isNumeric(theForm.CardCCV.value, "CCV Number");if (theForm.CardCCV) why += isEmpty(theForm.CardCCV.value, "CCV Number"); if (theForm.EmailAddress) why += checkEmail(theForm.EmailAddress.value); if (theForm.FirstName) why += isEmpty(theForm.FirstName.value, "First Name"); if (theForm.LastName) why += isEmpty(theForm.LastName.value, "Last Name"); if (theForm.CAT_Custom_511186) why += checkSelected(theForm.CAT_Custom_511186, "Billing Address same as shipping address?");if(why != ""){alert(why);return false;}if(submitcount44260 == 0){submitcount44260++;theForm.submit();return false;}else{alert("Form submission is in progress.");return false;}}
    //]]>
    </script>
    </form>

    I thought I had and a few others in that with the answer. Because it was a javascript issue.
    As I said in that other post, The code you get from the registration form has a condition on the radio options, none of the fields for credit card become required if you choose paypal.
    EG:
    if (!theForm.PaymentMethodType || getRadioSelected(theForm.PaymentMethodType) == 1)
                        if (theForm.CardName) why += isEmpty(theForm.CardName.value, "Name on Card<br>");
                        if (theForm.CardNumber) why += isNumeric(theForm.CardNumber.value, "Card Number<br>");
                        if (theForm.Amount) why += isCurrency(theForm.Amount.value, "Amount<br>");
    And in there and when that case is met you put in the CCV script.

  • HT2534 charges to my credit card are not mine

    Where do I call for charges that have been billed to my credit card and are not mine?

    Your credit card company.

  • I'm not able to down load free apps without money on a credit card but the app is fee is this correct or is something wrong with my ipad

    I can not download apps that are free without money on a credit card. Is this right or is something wrong with my ipad

    Read here... https://discussions.apple.com/thread/5979741
    Keeka36 wrote:
    is something wrong with my ipad
    No.

  • I want to download game I have credit card but not itune gift card

    How can I get game for ipad2

    iTunes gift cards are not required, a payment method is.
    Log into your iTunes account and populate the payment method with your credit card informtion.
    Then just buy the game.

Maybe you are looking for

  • Derivation of Funds Center from cost center for Asset PR/PO in FM

    Hello Experts, We configured new FM area and relevant BCS settings. It is working fine except PR or PO for Account assignment category A. Issue: system is not able derive funds center from cost center in the asset master. cost center is not updated i

  • Creation of BDOCs for CRM Billing - BEAIPMOBILLDOC

    Hi all, can anybody give me a hint, where I have to look for BDoc creation, especially BDOC type BEAIPMOBILLDOC? I mean really the piece of code, where the system is forced to create a bdoc of a special bdoc type. The background is, that I copied thi

  • Mac mini (Late 2012) crashing repeatedly (OSX 10.10.1)

    My new mac mini has been crashing several times daily, most notably when I leave the computer idle for 5 or 10 minutes.  However, sometimes it will go a whole day without a crash.  I've run the extended tests 3 times and no hardware problems have bee

  • Regional and Language Settings problems

    Post Author: DanaRaluca CA Forum: General Hi everybody, I have to display some information written in Romanian. If I have a static (Romanian) text(Text Object), then everything is OK: (Here is the text object copied from the Report: dana_test_şŞ_ţŢ)

  • Where are the "content" files located in the directory?

    I want to add some of my own bitmaps as clip art. It would be nice to select them the same way that the Adobe ones can be selected from the thumbnail drop down menu in the content pane. Any ideas? Version 7 and XP Barry in St. Louis