Got error during installation saying serial number is invalid for a photoshop and premiere elements package I bought from Adobe website last year. Anybody has a solution for this? Thanks.

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an

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Just out of curiosity (or impatience hahaha) I inserted my FCP7 upgrade disk.
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Use FCS remover to delete all copies of the software on your machine.
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I receive the error message that the serial number is invalid

I am having htis same issue. Every time i've gone to chat i've been transferred repeatedly, asked the same questions and get no help. They opened a support ticket and then closed it saying well go ahead and reinstall it and that should work.

The serial number is registered under my account.
Here are the relating case numbers
10/2/13
Case #0211584506: Chat:Serial number issues (CH16569431)
Open - Pending Adobe Response
10/2/13
Case #0211585132: Chat:Serial number expiry (CH14215501)
Open - Pending Adobe Response
10/2/13
Case #0211524659: Invalid serial number error
Withdrawn
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HaydenD0009 I am sorry that you have faced a difficult experience with our support team. It is likely we are receiving higher volumes with many schools starting their fall term.
I checked your account and it appears that you do have a valid serial number for Master Collection CS6 under your account. You can find details on how to locate the serial number under your account at Find a serial number - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If this is the serial number which you have been entering previously then it is likely you are facing either a file permission issue or corruption of the licensing files. This is what is giving you the invalid serial number message. To resolve these difficulties I would recommend the following steps:
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Are you still facing this issue?
Send me the serial number you are using via private message option: https://forums.adobe.com/thread/1184148
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Got error during installation saying serial number is invalid for a photoshop and premiere elements package I bought from Adobe website last year. Anybody has a solution for this? Thanks.

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