Got free redemption code for ML but no password to unlock the document

How long it will take to receive the password to unlock the redemption code document, I received my code after 7 dats from apple but still can't open it without the password. Does anyone have a clue?

Your best bet would be to call Apple support.  I don't think there's much help fellow users can give you with this problem.

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    If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
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    Go to the iTunes support page and select your iTunes country.
    From the iTunes support page, choose Contact Support on the lower-left side of the page.
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    I hope this information helps ....
    Have a great day!
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    I've got support from Apple Germany. It seems to be a problem of version 1.1.2 of Apple Configurator and Mountain Lion 10.8.2
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