Got my Iphone replaced, home WiFi cant be accessed by the Iphone

Got new Iphone, trying to connect to home WiFI, no luck, got help from O2: sent text WiFi to 2121 as well.
WiFi is working fine with other devices but only this new phone cant access.
Anyone had the same/similer experience? or a clue?
thanks
Najam

Why would Apple do anything for a damaged iphone?
You would have to pay for a replacement

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