Got my redeem password for os 10.8 but app store told me it was invalid
Hi, yesterday i got my redeem password in order to get my free copy of mountain lion, but whe i submitted it, app store told me it was an invalid password. i got my mac on august 25.
Welcome to Apple Communities
You must receive two mails. One has got the key to open the file with that code, and the second has the file. Open it, copy the key, go to App Store and type that code
Similar Messages
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48 Hours ago I started to upgrade to Mountain Lion on a now 10 day old IMac - 30 minutes ago I got the email with the content code and redeem code for the download from the app store - it said download was happening, but nothing happened for 30 min - HOW DO I (or you) FIX IT!?
This is a User's Forum, yelling at us won't help. You have 90 days of customer support via telephone. Use them as they can interact with their system and hopefully get you back on track. Otherwise take it to them at the Genius Bar and have them make it good.
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Redeem code for Mountain Lion in the App Store
I input my redeem code for Mountain Lion in the App Store and it said it was downloading, but nothing happend. How do I know if the upgrade has been completed?
Welcome to Apple Support Communities
Open the Mac App Store and press the Redeem button: -
When I bought my Macbook Pro on Thursday I also purchased Pages whilst in the Apple store in town. The assistant helped me start the installation whilst I was there and he told me that it would continue when I got home, even if i shut the laptop down there. So this is what I did, however, since I've been home, every time I click Install on Pages in the App Store a message comes up saying : "There was an error in the App Store. Please try again later."
Another thing I should mention is that I purchased Pages on a different Apple ID account when I was in the store, but I was told I only had to log in to that account from my Macbook Pro and I could easily download Pages.Simple solution:
Go back to the apple store and say that you couldn't download pages
Or you can let me remotely control your screen which I'm sure your not going to do the reason that I would control your screen was because I have bought iWork 09 and I could install pages on your MBP using my apple id -
First I got a wrong password for the network and the application error after a while that I wanted to enter the correct password no longerhave access to network settings
Unfortunately, it says I can't delete anything without the missing password.
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Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?
No but there's a link to reset your password. Etc etc..
This is the email I got.
"Your Apple ID was just used to download Photoshop Touch for phone £2.99 from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple" -
I just inherited a 64 GB ipad. I have passwords for the deceased person but would like to reset everything and start new. I use a mac/0SX but know nothing about an ipad other than turning it on. I am in the same household as the deceased person but does not seem to be recognizing the wireless setup. Any help would be appreciated. Any recommendations as to where to start.
That's really enough information. You can update this iPad to iOS 6.1.2. If there is a microphone icon next to the space bar on the keyboard, you have an iPad 3. But if you are saying that it hasn't been touched for over a year, it probably is not the iPad 3. The iPad 3 is one year old this week IIRC.
If you want, you can go to Settings >General>About>Model to find the model number and it you Google that, you can find out which version of the iPad it is.
I just wanted to see what iOS you would be able to update to. I'm not sure what else to tell you other than what we've already stated. You should set this up as new, update the iOS and then start all over again with you own iTunes content.
The link that Eric posted would be a good place to start so that you can get an idea of what the iPad can do. If you want to restore the iPad back to factory settings, you will need to do this with iTunes on your Mac. You must be running OS X 10.6.8 at minimum and must be using iTunes 10.6.3 (I think) in order to syn with iTunes on the Mac.
This explains how to restore to factory settings.
http://support.apple.com/kb/ht1414
if you are that uncomfortable trying to do this on your own, and if there is an Apple Store near you, make an appointment at an Apple Store Genius Bar and ask an Apple tech to help you with it. That is what they do. There is no charge for an Apple Store Genius Bar visit. The stores also offer classes for the iPad that you might find useful as well. -
im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?
Hello, dot mac & MobtleMe no longer exist, though it may be possible to still use a dot mac addy... or maybe not if expired.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0 -
my ipad 2 says "cannot get mail the username or password for sky is incorrect" but it is correct. My BT mail is fine. HELP
Try deleting and recreating the account on your iPad.
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Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem. I have checked the settings and everything seems to be ok
Go here and unlock your account... https://www.google.com/accounts/DisplayUnlockCaptcha
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my icloud account keeps telling me that my user name or password for icloud is incorrect but it works for downloading apps etc and joining this forum
Accessing the itunes store and joining this forum are different accounts than an icloud account, so it's not necessarily true that your ID for icloud is the same as for itunes.
Did you set up an icloud account?
To create a new icloud account, go to
http://www.apple.com/icloud/setup/ -
I recently got a charging case for my iPhone 5s, but it says it isn't certified and may not work reliably with my iPhone. What can I do to fix it?
Buy one that is certified. Your current case might work without problems, and then might stop working in the future. iOS 7 is especially "sensitive" to uncertified peripherals. With this iOS release they have started to clamp down on "pirate" peripherals.
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iMac indicating Password for Gmail is incorrect but iPhone and iPad are both able to connect to gmail account....how do I correct this on the iMac?
Try This:
Open up the imessage app on your Imac. Once you have it opened go to top left corner of your screen next to the apple picture and the word MESSAGES appears. Click on it then click on preferences and uncheck your husbands phone and number and or any other numbers which are checked. I had same problem this fixed it. Also if you wanted to you can open up your own Apple account, but that's not really necessary. My wife and I both share the same as you do -
my friends mac book pro never got an upgrde that allowed her to have the app store on her dock, now I can't help her to upgrade to OSX mountain lion... any ideas on how to do this?? it's driving me crazy!
Bad choice, since the cost is exorbitant. Snow Leopard ($29 USD) is available from its online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.]
Additionally, you can get a MAS redemption code via the same route. See https://discussions.apple.com/thread/4140947?tstart=0 for details.
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