Got my stolen Iphone back but it's registered under the criminals Apple ID
I'm a kindergarten teacher and our custodian stole my phone. One week after my phone was stolen our Principle saw this individual with my phone/distinct case and asked to see it. Well it was the same phone and he was let go and we got our iPhone back....Well now it's registered to someone else s Apple ID ( which is the thief) and this individual is not willing to unregister it for the police and the one hundred dollars we offered him. Are we just completely screwed?
Take the original proof of purchase to a physical Apple Store and they should be able to help you.
Similar Messages
-
I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?
Welcome to the Apple Community.
You could simply ensure that only the numbers and addresses you wish to use on each device are checked at Settings > Messages > Send & Receive. However this isn’t an ideal solution because the other person can always change these settings from their device and have some fun with you and your contacts.
You’d be far better getting them to delete your account from their device and have them create one of their own. If you are sharing an ID for some other service such as iTunes, you can continue to do so, you only need change the ID for messages. -
My wife and I decided to both buy Iphones do I put them both under the same apple ID, or do I create two different apple ID's and two differnt icloud accounts? We want to be able to share my itunes library on both our phones and sync our calendars, but I don't want every update and reminder that my wife puts in her phone and I know she doesn't want every reminder I put in my phone.
What you need to do is both use the same Apple ID for iTunes content, but separate Apple ID's for everything else. So, you keep your existing Apple ID. If not a verifiable email address, you will need to create a new Apple ID for yourself. You also create an Apple ID for your wife, again a verifiable email address. You use the existing Apple ID for all iTunes content. The new Apple ID's for iCloud, iMessage, FaceTime, etc. Here's how to create an Apple ID:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId?loca lang=en_US
Use multiple devices on one computer:
http://support.apple.com/kb/HT1495 -
Can anyone help me
The app may have been pulled from the App Store if it is no longer there. Check itunes on the computer you normally sync with to see if you still have a copy of the missing app there. If you do, connect your iPad, check the bix of the app Andy sync. The app will be recompiled to your iPad.
-
I have the activation problem to. I deleted my iPad from my Find My iPhone account but its still asking for the linked apple id, but there is no iPad linked to Find My iPhone so i wanted to ask what to do. I can't use the apple id Apple is asking for because my iPad is not linked anymore.
Hi JL Kamsoerie,
Try using the information in this article to help you troubleshoot this issue with the Activation Lock on your iPad:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to back up onto it. I haven't backed up my old one in over a year because there's not enough storage. How would I back up on iCloud to a Dell or Toshiba computer?
Hi Linda Loo Loo,
If you have backed up previously to iTunes on a specific computer, even if it has been a while, you may be able to still backup even if you are unable enter the passcode on your iPhone due to a damaged screen. You may find the following article helpful:
If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
When the backup and sync is complete, restore your device.
When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
Select your device in iTunes and choose the most recent backup of your device.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden -
i upgraded my iphone5 to ios7 when it got broken i backed up on iCloud before i got a new iPhone 5 now I want to restore the back up at the start up page and as iphone5 originally come with ios6 it is saying that my back up data isn't compatible
thanks for your reply but if i upgrade the new phone to ios7 I will have to erase the Iphone to start again in other to get to the page where I have to chose restore from icloud, wont this process reverse the operating system back to ios6 or is that another way to restore other than erase and reinstall. pls help
-
ive recently got a new iPhone 5s due to my old one breaking, it has been sync'd but has now been showing the black apple loading screen for the last 3 hours with less than a quarter of the bar filled. what do i do?
Take it back to where you purchased the device and get another device.
-
Good evening, my name is Ludmila I have a problem. im buy second hand iphone 5 but I can not use the screen shows asking me apple id but I do not know this is my first iphone I do not know what the police thought it was stolen or lost but I you can help me. Someone told me we should stop function Find my iphone but how?? email does not even know the first lord. It cost me 400 euros but may not use iphone. someone laugh at me because I deceived. Please help me tell me his email talk to you should stop off iCloud or ID
Scuzati de engleza google translate
-
Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out
Have a look at this it might help
http://support.apple.com/kb/TS4148 -
i deleted photobooth by accident and i have tried to get it back with the setup disk, i got imovie and garageband back but not photobooth. Any ideas?
PhotoBooth is not on the iLife disk which has iMovie and Garage Band. PhotoBooth is integrated into OSX, so it's not going to be easy to get back. You'll need to get it from the recovery disk or partition. Which OSX are you using so we can point you in the right direction. NEVER delete any of the OSX programs.
-
My ex boy friend was using my iPhone it got his iCloud on it but wanted to give me the password and I can't reset my iPhone what I should do pls it's an iPhone 6
Try
If the iPhone or iOS device is lock to an Apple ID or iCloud account
http://support.apple.com/kb/TS4515
If you don't know the password
He will need to remove the device from the account
or
I hope you have the original recite for the iPhone, you will need it, "Once you have the recite"
Contact Apple for support and service World Wide
http://support.apple.com/kb/HT201232 -
i up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?
Please please help me, if you know how.
-
I have just got a replacement iphone 5 but I can't restore my old backup that is ios7 because the replacement is ios6 I have changed my UDID on the developer site but still no luck any suggestions anyone?
You are in breach of your Developer agreement by posting in a Public forum
-
I just got a new iphone 5 but cant send text message more than 1 person! I have group message ON. Why this is happening?
I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
Maybe you are looking for
-
Need help finding Elements 8 Download (disc isn't working)
I have my disc and box with serial number on it. I called adobe and they told me to get a replacement disc from best buy since the disc isn't being read by my computer. There's no scratches on it at all. I literally downloaded it once, just a few mon
-
Hi, I would like to move the location of my picture folder (with the catalog) and would like to know how to do it without messing the catalog... thanks in advance Gil
-
Matlab code much slower in Labview MatlabScript than in Matlab
I was using an algorithm written in Matlab that executed in less than 2 seconds. Now I need to use it within a Labview program and I am using Matlab script with the same algorithm, but it lasts 10 times longer than in Matlab. Is this normal? Thank yo
-
When I open them in Word they are blank och in Adobe they don´t open at all. I havent changed anything exept accepted updates When I Downlode from Websites, this simply happens, never ever happend before. Started in February
-
Where can I find the gapless album option, Itunes 11.4
Tried to locate the gapless album option. Album bought on Itunes, 2second gap between all songs. Have no idea how to change even after reading posts.