Got new computer, windows 8. downloaded newest itunes. plugged my ipod classic in to transfer purchases to the new itunes but it says there is an error with my ipod and there is no transfer purchases option. help.

my new windows 8 laptop pops up with an error message every time i plug my ipod classic into it. itunes is reconizing it and everything but it makes my computer restart whenever it gets plugged in.

i just did that and it comes up saying to log in with my stepmoms apple ID... shes never been on my computer or even ever touched my ipod or itunes. how can i bypass this to just get the songs that are already on my ipod to my library? i have my entire library set up in my itunes on my other computer, is there any way to get that itunes to my new laptop?

Similar Messages

  • I cannot purchase level 96 on candy crush saga. It says there is an error with my account payment, there is money in there to support a purchase. Anyone got the answer for me, please ?

    I cannot purchase level 96 on candy crush saga as it says there is an error with my payments. There is money in the account, as I have checked. Has anyone got an idea of what the problem is ? Please.

    https://expresslane.apple.com/Issues.action

  • I am not able to format my ipod classic as it is showing in the widows 7 but not in the itunes and when i try to format it, i am not able to format it

    i am not able to format my ipod classic as it is showing in the widows 7 but not in the itunes and when i try to format it, i am not able to format it i am not able to foramt it..

    Hello Ephremekka
    Start your troubleshooting with the article below to get your iPod Classic to show up in iTunes to be restored.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Regards,
    -Norm G.

  • I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already

    I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already

    What did the error message say?
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • TS2634 i have a ipad gen1 refurbished the wall usb charger keeps saying charging is not supported with this accesory and has taken 24 hrs to charge half the battery and this is a factory charger that uses the usb port whats wrong here help please

    i just purchased a refurbished ipad gen 1 when i pluged in the wall charger with the usb cable a window came up and said (charging not supported with this accesory) the battry was almost dead so i pluged in the wall charger and
    the battery has been charging for 24 hrs and is only 50%charged it is the factory use charger for this unit why does this error come up and why is it taking so long the software is up to date

    Not normal. Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • On CS6  with two images in the titles and one open Tutrials tell me that I can drag one onto the greyed title and there will be 2 layers in the layer panel .I have done this many times both with unlocked layers and duplicates . None of three options work.

    In CS^ when I have 2 photos inthe title bar and one is greyed out tutorials tell me I can rag the opened photo onto the greyed title to create two images in the layer panel.  It does not wrk even if I unlock them or use duplicates. Modify keys don,t help.  What is wrong ?

    First select the Move Tool
    Drag the source picture to the tab of the destination picture
    The tab will open to reveal your destination picture, do not release the button yet, but drag the move tool onto the destination picture.
    Then release the mouse button.
    Tell me how you did.
    Gene

  • I recently purchased a new PC. I had backed-up my old computer on Carbonite, so I was able to transfer my iTunes library to the new computer when I downloaded my info from Carbonite. Is there a way to restore my playlists?

    I recently purchased a new PC. I had backed-up my old computer on Carbonite, so I was able to transfer my iTunes library to the new computer when I downloaded my info from Carbonite, but the playlists are gone. Is there a way to restore my playlists?
    Most of my playlists are on my iPod. If I use my iPod to transfer, will the songs double in my library? Also, how do I do this?
    Thank you for any & all info you can provide!
    Julie

    If you had backed up and restored your library properly you should have ended up with the playlists too. Did you import the media folder from the backup drive into a new library rather than restoring the entire iTunes folder?
    See also Recover your iTunes library from your iPod or iOS device.
    tt2

  • I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I need my music back...

    I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I now I need to figure out if it is possible to recoup my music content that I originally had. I had, I believe around close to 300 songs on my account ;(......Any help or guidance would be greatly appreciated.
    Thanks Again, Ronald
    <Email Edited By Host>

    ronaldkerr24 wrote:
    Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
    Now remove all your info and update the old AppleiD/iTunes account and use only that account.
    You cannot transfer items between iTunes accounts.
    You can redownload all the content.

  • My Laptop crashed. I had a full backup on Carbonite so the iTunes folder is there and downloadable.  Is there any way just to import that and have iTunes on my new computer (Windows 7) recognize it?

    My Laptop crashed. I had a full backup on Carbonite so the iTunes folder is there and downloadable.  Is there any way just to import that and have iTunes on my new computer (Windows 7) recognize it?

    Nothing gets imported.  Simply restore the ENTIRE iTunes folder to the new/restored computer.
    Download and install iTunes from Apple's website.
    The first time iTunes is launched, assuming the ENTIRE iTunes folder is restored to the correct location, it will launch and be exactly as it was prior to the comptuer issues.  If for some reason this does not work, close iTunes, hold the SHIFT key while launching iTunes and a prompt will appear to choose or create a new iTunes library.  At this point simply point iTunes to the correct location for the existing iTunes library.

  • The computer that had my iTunes account on has broken, and was thrown away. All the media I bought are on my iPhone only - is there any way to re-open my iTunes on the new computer or to download them off my iPhone? Thanks!

    The computer that had my iTunes account on has broken, and was thrown away.
    All the media I bought on it are on my iPhone only - is there any way to re-open my iTunes on the new computer or to download them off my iPhone?
    I'm worried that if I lose my iPhone all will be lost. Please help!
    Thanks,
    Alastair

    Buy yourself a backup drive. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer is structured around you maintaining your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, matching the device content to the content on the computer. The exception is purchased content.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
    For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
    - Senuti - http://www.fadingred.com/senuti/
    - Phoneview - http://www.ecamm.com/mac/phoneview/
    - MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
    - Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
    - Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
    Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
    Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
    Additional information here https://discussions.apple.com/message/18324797

  • My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?

    My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?
    I really need help ! I had around 30 $ in my account !

    Don't create a new iTunes account.
    Just update everything with new info/change password/ security questions.
    -> https://appleid.apple.com/

  • I down loaded iTunes on my new computer windows 8 however when I try to play my itunes music is sayes EMPTY

    I down loaded iTunes on my new computer windows 8 however when I try to play my itunes music is sayes EMPTY and does NOT play my music but it list all my music on iTunes. Can someone help me Please. Thank you very much in advance, Harry

    Hi Harry, 
    Thanks for visiting Apple Support Communities. 
    If you have installed iTunes on your new computer, make sure you have downloaded or copied the songs to the new computer as well. The steps in this article can help with copying your music to a new computer:
    iTunes for Windows: How to copy purchases between computers - Apple Support
    You may also be able to download the past purchases from the iTunes Store:
    Download past purchases - Apple Support
    If you've already copied or downloaded the songs to the iTunes library on your new computer, see if the files are displaying a red exclamation mark next to them. If so, this article can be helpful:
    iTunes: Finding lost media and downloads - Apple Support
    All the best,
    Jeremy

  • I have moved my iTunes library to a new Windows 7 PC and cannot transfer music from the new iTunes PC to my iPhone. The iPhone only accepts transfers from the original iTunes PC.

    I have moved my iTunes library to a new Windows 7 PC and cannot transfer music from the new iTunes PC to my iPhone 4S. The iPhone will only accept music transfers from the original iTunes PC. I have come to understand that an iPhone can have only one "daddy" iTunes PC, but have not been able to find out how to change the "daddy". I have done a backup of the iPhone, and a "Restore to Original Settings". Then I restored the content using the new iTunes PC. My Apps and contacts, etc. are back on the iPhone, but it still won't accept music from the new iTunes PC.

    What happens when you try to sync the iphone to the new computer?

  • I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the libray from my iPod and use it in my new computer (Windows)?

    I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the library from my iPod and use it in my new computer (Windows)?

    You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

  • I have an Ipod that is about a year old which was connected to an old computer that has crashed.  I just downloaded itunes on a new computer, hoping to download my music from my ipod, but it won't let me.  Any ideas how to sync them?

    I have an Ipod that is about a year old which was connected to an old computer that has crashed.  I just downloaded itunes on a new computer, hoping to download my music from my ipod, but it won't let me.  Any ideas how to sync them?

    Engadget has a guide for this.
    http://www.engadget.com/2009/11/25/how-to-get-music-videos-and-photos-off-your-i pod-iphone/

Maybe you are looking for