Got new iPad Air tried to setup using iCloud but because the iOS was not up to date I couldn't setup as same as old iPad

Got iPad Air and 5s and tried to use iCloud to set them up but because the iOS was not up to date I had to set up as new, and now I can't get them to be the same as old phone and ipad2. I have got some contacts and some calendar entries bug no apps or pictures etc

What you would do is set up your new one. Don't try to restore it from the backup, just set it up, update it and then wipe it (settings, general, erase all content and settings)
then set your new ipad up again but this time choose to restore it from the backup of your old one.
Basically you set it up just enough to download and update it, then you wipe it and restore it.

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My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com.

I tried partitioning my HD to install linux, the installion was not successful and now I can't boot my mac, I tried internet recovery, it was not helpfull as the disk utility cannot delete the partition I created.

I tried partitioning my HD to install linux, the installion was not successful and now I can't boot my mac, I tried internet recovery, it was not helpfull as the disk utility cannot delete the partition I created. It was only showing me an error message "EFI files are missing", I realized that it is trying to boot from the new partition I created for the installation of the linux I intended to do.

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

HT4972 I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
 Cheers, Tom

HT4901 I have HughesNet with a capped amount of Internet capacity. How can I use iCloud but adjust the time it is on to conserve my Internet allowance and not have to backup my information all the time????

I have HughesNet satellite for an ISP with a capped amount of Internet capacity. How can I use iCloud but adjust the time it is on to conserve my Internet allowance and not have to back up my information all the time?

Thanks Roger W1,
Yes, I was using iTunes to sync over cable without problems since orinigal purchase in 2011 and using 10.6 w/o problem. There was an "update" in Nov 2012 that crashed the sync service. I went to the Apple Store and reviewed the problem with the Geniuses there. It was discovered at that time that the update included mandated use of iCloud but enough of the un-updated code remained that he was able to patch functions to allow Microsoft Office to still sync over iTunes.
This March (+/-) there was another "update" to 10.6 that totally destroyed the patch that was in place so there was no sync service available between Microsoft and iTunes what-so-ever. Then recently, because of some unknown process, all my notes, contacts, and calendars were erased in both my Apple utilities and Microsoft utilities.
After many hours of frustration I was able to recover most of the information to the Apple utilities only, but those were unstable. At my visit to the Apple store it was suggested that an upgrade to 10.8 might solve the stability problem. That it did but being connected to the iCloud all the time keeps using up all my Internet time and I have nothing left to check emails or do research.
This, to me, is not my problem but one created by Apple. I have searched the Internet and support groups and there doesn't seem to be a solution.
The "aircraft mode" turns off all other communication functions and is not acceptable. Neither is disconnecting/turning off Airport on my MBP.
Thanks,
Jay

I have less than 100 MB left. I try using iCloud, but it seems like its not putting storage away. It says I have all 5 MB left.

I have less than 100 MB left. I try using iCloud, but it seems like its not putting storage away. It says I have all 5 MB left. Please explain.

5 GB*

Photoshop Elements 6: Could not use type tool because the file could not be found

Using Adobe Photoshop Elements 6.0 well for a while.
Tried to use the Type Tool to overlay text and obtained this error:
Could not use the type tool because the file could not be found
After research, I reset all tools, tried to repair (failed: insert disc one), and then removed/re-installed. Still have the same problem.
Are the system fonts corrupt or is an Adobe .ini file suspect?
Other reports have suggested using a 3rd-party font manager to inspect/disable fonts.
First wanted to post this error here for feedback/recommendations
Any suggestion on how to recover the Type Tool functionality?
Eric Edberg
Adobe Photoshop Elements Repair Workaround
When trying to repair the well-known: insert disc one, error occurred. Was able to successfully repair the installation by dragging the entire Adobe Photoshop Elements directory from the original CD-ROM onto a hard drive and executing locally. Seems it does not like repairing over the CD-ROM but it works correctly if the install source is on disc...

John,
Yesterday, I decided to completely remove all Adobe products: PSE 6, Premiere 4, Reader, ActiveX plugins & legacy/old uninstalled product directories that Adobe has left turd-lets around including old Acrobat 3/6 directories. Used A/D Software to remove all adobe products and then followed your instructions AND the instructions on Adobe's support web site to manually remove these products.
It boiled down to manually removing the entire Adobe directory in Progam Files, "saving" the entire Adobe directory structure in each users (3) Document and Settings in the Application Data and Local Settings (as instructed by you and Adobe) and rebooting.
I also saved the local All Users "configuration" database/cache that contained the Tag and other information to make sure the system was clean
This included following the manual Regit instructions to remove legacy Adobe registry hives. I deleted all keys for all Adobe product trees that I could locate (following instructions from Adobe).
Reboot
Scheduled a CHCKDSK on all drives and rebooted
Dragged my complete image library to an archive location and deleted them on the C: drive
Did a complete system Defrag
Re-installed Adobe and alas still have the same problem with the Type Tool....
The only thing I did not do was selectively remove the "fonts" because various instructions seemed to indicate many are "required" by the windows or other applications and I was not really sure how to identify which ones were safe to remove w/o affecting the core system.. I'll have to re-read these instructions next.
Microsoft has a "Font Validator" tool, but that only checks 1 font at a time and you have to read the "results". May look for other tools.
Will be able to check the font structure this weekend since it will take some research before I'm comfortable just removing fonts in trial/error mode. I'll need to make a backup image of my computer before I start this (just in case).
Thanks for follow-ups too!
Eric Edberg

I have lost my previous itunes library and the content is no longer on my ipod touch. How do I recover my previous itunes library? I have already tried the backup but because the content was erased from my ipod that did not work.

I have lost my previous itunes library content after atempting to sync my ipod. Is there any way that apple can provide me with a history restore for an itunes library?

if you have all the songs still on your ipod you can put them back on your computer from the ipod... just DONT LET ITUNES SYNC WITH YOU IPOD when you plug it back in. change the settings to manual control for syncing ipods or your itunes will delete all of them. i dont know what to do for the unchecked songs... i had a similar situation and i used a mac program to take the songs off of my ipod. hope this helps.. just google for an application that will let ya take songs off the ipod.

HT4972 I tried to update my iphone 4. It said it couldn't because the "firmware was not compatible." I'm terrible at this. Can anyone tell me what I'm supposed to do please?

The thing I don't understand is that my fiancee is able to update his iphone 3GS in the same computer no problem. What gives?

There is some troubleshooting for that error message on this page : http://support.apple.com/kb/ts4451

Have an iMac with its' orig OSX version 10.5.8 Would like to use iCloud, but need the proper steps to upgrade

I am ready to purchase Snow Leopard but see that I have a version of my OSx that won't let me... so to get there, what do I need to upgrade to first, second and then finally to Snow Leopard?
Many thanks.

There is no free upgrade to Snow Leopard, you have to buy it. In the US, call the Apple online store at 800-MY-APPLE, and buy Snow Leopard off the legacy products list. Make sure that your system meets these specs for Snow Leopard.
When you get it, insert DVD in drive, and proceed. 10.5.8 Leopard comes just before 10.6 Snow Leopard, so there are not any interim operating system updates required. After you install the Snow Leopard DVD, run Software Update until there are no updates left. Of course, you should have a system backup before doing the upgrade.

Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help

Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help

Hi there Clairemcaula,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
-Griff W.

I recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and

i recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and they are set as they should be. I tried it in all the other older projects and same issue anyone have any experience like this very frustrating. Can one download old version still ? or can you run both versions on OS10.9.5 ?

Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern

I recently got new mac air and transfered my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record shows its recieving sound from software inst. but no sound. I checked audio preferences OK

i recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and they are set as they should be. I tried it in all the other older projects and same issue anyone have any experience like this very frustrating. Can one download old version still ?
thanks,

Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern

HT1212 IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

TS1702 Hi my Daughter and I got new iPad 4th generation for Christmas, we are unable to connect to FaceTime, it keeps saying we r not available. Can you please help me to figure this out ?

Hi can someone please help ? My Daughter and I got new iPads for Christmas. 4th generation. We r unable to use FaceTime it is saying we are unavailable for FaceTime and it hangs up. Could someone please explain how to resolve this mater....thank you !

That would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
Regards.

Got new iPad Air tried to setup using iCloud but because the iOS was not up to date I couldn't setup as same as old iPad

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