Got replacement iPhone but can't sync old backup

I had my iPhone replaced today by a Genius at the Apple Store (one of the volume buttons was malfunctioning.) He reactivated the phone at the store for me.
However, when I got home and plugged it into iTunes, it didn't give me the option of restoring my data from my old iPhone. It happily synced my music, etc., but not my notes, settings, home screen buttons, etc. I tried "restoring" the phone but the only backup it offered was the one I had just created by syncing my new phone.
Any thoughts?

With your iPhone connected, at the iTunes menu bar go to iTunes > Preferences > Syncing.
Is there more than one iPhone backup available?

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