Got the account verification e-mail but when i try to sign in/reset password my username is not recognized
please help
Did you set up the account on a device that asks you to pair a device? If so, this is the older version of sync.
Are you using an email address in the username? [https://accounts.firefox.com/reset_password]
Similar Messages
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I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96048) -
I signed up for iCloud and downloaded everything for it. According to my iTunes account, everything should be swell, but when I try to sign into the Cloud, it tells me my Apple ID is valid but it's not an iCloud account. What do I do??IC
Hi DesCoop,
You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
Sorry.
GB -
Me and my family have 2 game cetre accounts on one email, but when we try to log into one, we log into the other. Also, we cant start a new apple id
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?
If you didn't create an iCloud account on an iOS device or Mac, you don't have one. You can't create an account on a PC. If you were charged for an iCloud storage upgrade without having an account, contact the Apple online store at the bottom of this page for a refund.
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Hi, I just got my Iphone 5s when I open my camera when my phone is lock te icons of the flash and the reversing camera is there, but when I try to open my camera from the apps camera the icons of the flash, the reversing camera is not there anymore?
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). -
please help
Hello, I try to register an apple id and i receive the verification email. But when i try to acces the verification link, browser give me a msg with sorry, .... Why this?
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I changed my AppleID and password on the Apple web site but when I try to sign in on my touch it asks me to enter the password for my old Apple ID, how do i get ICloud to recognize my new ID?
Hi appledapple1964,
After changing your Apple ID information, you may need to manually sign out and sign back in on your devices so that they may recognize the update. You may find the following article helpful:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Regards,
- Brenden -
I just got this computer today, everything works fine but I cannot connect to the internet. The Wi-Fi thing in the top right corner tells me that im connected, but when I try to open Safari, it says that I am not able to connect to the internet. I have done everything the computer has told me, and i still can't connect. I need help please!!
The problem lies between your router and the ISP.
Pull the modem or router/modem power plug, wait about 30 seconds and plug it back in to establish a new connection to the ISP.
Try another website, another device and see if that works if not then call your ISP for assistance and/or reconfigure the router.
If your router isn't secure and you had bad leechers the ISP might have suspended the access or perhaps met the monthly data cap rate.
See these links too.
WiFi, Internet problems, possible solutions
WiFi security issues, at home and WiFi hotspots -
I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS) in order to install Adobe Acrobat X1 Pro is states I am not a valid user. I have serial number for install.
Account on Adobe website is different than on Adobe Licensing Website(LWS).
Account on www.adobe.com is an account for individual however the account on LWS is
mostly corresponding to an organisation or a company and they hold the permission to access this account.
They assign specific people witin their organisation to have access this account.
You cannot login LWS using your individual account login. -
I can log into my iCloud account on my iphone but when I try to log in on my pc I keep getting a connection error message. Any ideas?
Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?
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I updated my email address on my itunes account, I verified the email I received. Now when I try to sign on, i get a notice that I need to verify my email address, i click the link and it says email address already verified. I cant access my itunes account because it keeps saying my email isn't verified. UGH!
Hi ipad also keeps asking for the password to my apple account id, but when in itunes on the ipad it says his email account.
he cannot update anything without it asking for my password to my account.
Please help, thanks. -
I'm setting up my MacBook Air and it tells me to sign in with my apple ID so that I can set up features like iTunes and iCloud and such but when I try to sign in it says there's a server error. What do I do? Do I try to skip the step? How can I fix this?
The following previous discussion may help, in particular the last post (1/22/2014 by frankjet7): https://discussions.apple.com/message/21295536#21295536
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hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?
If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll. -
I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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