Got the latest Itunes (11, I think) and now it says that 'Itunes.itl isn't working because it's a newer version of Itunes' and when I go to my older Itunes, the F7, F8 and F9 buttons won't work. Does anyone know how to fix this?

Okay, so I got the latest update and apparently it doesn't work. I had an icon on my desktop that wouldn't open because the 'newer Itunes' is apparently corrupt or something. Going into my applications, I found another Itunes icon and it opens up, but not the F7, F8 and F9 keys aren't working with it. I've already tried installing the latest version and that hasn't helped. Does anyone know how to fix this problem?

Hey skyshade13,
Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
For further information see the following information:
OS X Lion: iTunes opens to "created by a newer version" alert
http://support.apple.com/kb/TS3918
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M.

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I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

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Was the iPod setup via iTunes on this computer?
Setup via wifi?
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Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario

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Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
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Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

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Welcome to AD!
I have a regular post for the top 3 or 4 fixes for that 9808 error. Obviously you are going to skip #1, since you've already tried it. Let me know how you get on with the next 2.
The top 3 fixes to itunes error 9808 seem to be
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B-rock

Got the latest Itunes (11, I think) and now it says that 'Itunes.itl isn't working because it's a newer version of Itunes' and when I go to my older Itunes, the F7, F8 and F9 buttons won't work. Does anyone know how to fix this?

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