Got this iphone from my Ghananian friend.He forgot the email and password used to active the 4s iphone currently running on iOS 7.He did a restore using iTunes and now needs to be activated.Any idea?

The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
There is No workaround.

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Iphone - every time i click on the map it goes fuzzy and crashes. i have to restore on itunes after (in which i get errors) any ideas?

Every time it does something to do with the CPU such as maps (which takes a lot of it i imagine) it'll then freeze, crash and the screen literally goes fuzzy like the exorcist.
Once this happens I have to restore the safe mode restore the iphone 4, and then i get a bunch of errors (14) etc... in itunes.
Any ideas on how to solve this?

This doesn't help buddy, I can get around the Itunes restore...
It's mainly the iphone itself, if i use the maps etc it'll freeze and the screen literally goes fuzzy.

TS3694 1015 ? I'm trying to update my iPhone 3 and get this error message. The phone belonged to my wife, and I'm trying to restore it to factory settings as new owner. Any ideas?

1015 ? I'm trying to update my iPhone 3 and get this error message. The phone belonged to my wife, and I'm trying to restore it to factory settings as new owner. Any ideas?

Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.

HT4847 I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way-thank you

I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way…thank you

A number of people have received similar messages in error. However their email doesn't usually get blocked. If you have confirmed that it is indeed blocked by sending yourself a test message, you will need to contact Support.
If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. You should insist that this is a problem they have caused and you shouldn't be charged.

HT201413 I am receiving the error code (-50). The original itune songs etc were installed on a win 7 32 bit system and I have now moved to a win 7 64 bit system. Is this why I get the error code? I can access the itunes store to view my account. Any ideas

I am receiving the error code (-50) when trying to access the itunes store. The original itune songs etc were installed on a win 7 32 bit system and I have now moved to a win 7 64 bit system (same PC) and have copied the folder across. Has the switch from 32 to 64 bit caused the problem? Is this why I get the error code? I can, however, access the itunes store to view my account. Any ideas please?

Hello,
The TechNet Sandbox forum is designed for users to try out the new forums functionality. Please be respectful of others, and do not expect replies to questions asked here.
As it's off-topic here, I am moving the question to the
Where is the forum for... forum.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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Ok I got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please

Ok i got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please

Try placing in DFU mode and then restoreing.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do

I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do?

Hi Meganmay22,
Welcome to the Apple Support Communities!
It sounds like the iPhone is in a status called Activation Lock. Please use the following article for information on Activation Lock; it includes information on locating your Apple ID.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Have a great day,
Joe

Hi guys, an empty folder is stuck in my trash & I get this message: "The Finder can't complete the operation because some data in the folder can't be read or written. (Error code -36). It won't shift no matter how I try to Secure Empty trash. Any ideas?

Hi guys, an empty folder is stuck in my trash & I get this message: "The Finder can’t complete the operation because some data in the folder can’t be read or written. (Error code -36). It won't shift no matter how I try to Secure Empty trash. Any ideas?

The Time Machines Backup is formated as Mac OS Extended (Case Sensitive, Journaled), my mac is formated as Mac OS Extended (Journaled).
The names on the file are all Uppercase
When I try to copy the Aperture file, it copies about 70% of the file (it's about 33GB in size), and halfway through I get this error.
I'm able to copy 99.99% of all of the images if I open the Aperture Folder using the "show package contents" under the backups using finder (Time Machine Backups>Backups.backupdb>CQ Macbook Air>2012-04-30-070933>HD.....>Pictures>Aperture Library). The only file I can't copy is that picture, which I'm totally ok with deleting, but Finder won't delete it for me. If nothing else works, I could copy the individual masters and re-create the folders, however I'd hate to do this as I would have to go through 10,000+ pics

Every time I try to downlaod update to itunes. I receive an error message. any ideas? I want to update my iphone 4 and each time it requires the installation of newest itunes version?

Every time I try to downlaod update to itunes. I receive an error message. any ideas? I want to update my iphone 4 and each time it requires the installation of newest itunes version?

i am having the same problem, my error message is that basically it (connection) has timed out! i have tried all day to get it to go thur

I cannot log on to my Comcast e-mail from my IMac anymore. This is a new issue, recently I had to delete cookies from my system in order so my email wasn't frozen, but over the past few days it has went from bad to worse. Any suggestions-I am not very c

I cannot log on to my Comcast e-mail from my IMac anymore. This is a new issue, recently I had to delete cookies from my system in order so my email wasn’t frozen, but over the past few days it has went from bad to worse. I am able to enter my login information, but it just goes right back to the home page. Any suggestions…maybe I deleted something else in the process.

OK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
Also I am assuming you have checked Finder - Preferences - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount.....

HT1430 I have been getting emails but recently I switch on and just find blank screen but the app says I am getting mail this is now happened to me twice any ideas?

I have been getting emails but recently I switch on and just find blank screen but the app says I am getting mail this is now happened to me twice any ideas?

Quit mail like this.
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally.

I was using my old iPhone 4 as an iPod for 4 months when one day I got this error message saying "phone is deactivated visit your local to reactive" ... what the heck??? now the freakin thing won't even charge!!!

I was using my old iPhone 4 as an iPod for 4 months when one day I got this error message saying "phone is deactivated visit your local to reactive" ... what the heck??? now the freakin thing won't even charge!!!

Nope. I've already turned off cellular data. It happens regardless, as soon as it is done powering on.
I suspect it might just be built into the phone's firmware to do that... and I have to hit "ignore" whenever it happens, but I just wanted confirmation of that...

Got a new external hard drive. Transferred all files from old hard drive to new hard drive. Connected hard drive to macbook. How do I get all my files to be recognized by iTunes and my already made playlists??

Got a new external hard drive. Transferred all files from old hard drive to new hard drive. Connected hard drive to macbook. How do I get all my files to be recognized by iTunes and my already made playlists??

Trying to download photos from IPHONE, IPAD to IPHOTO in IMAC after installing new hard drive.
How did you import the photos to iPad and iPhone?
If the photos have been synced to the iPhone and iPad using iTunes, you cannot sync them back.
See this document: http://support.apple.com/kb/HT4236
You can't reimport pictures synced from your computer to your device back to your computer. You can only import pictures in the Camera Roll or Saved Photos from your device to your computer. If you need to retrieve synced photos from your device:
If your photos are not in the Camera Roll on your devices, save them to the Camera Roll, share them to the Photo Stream, mail the photos, or, if you have iPhoto on the devices, use iTunes Photo Sharing.
http://help.apple.com/iphoto/iphone/2.0/?handbuch#blnkee26bc1
Save photos to your computer using iTunes
Connect your iOS device to your computer.
Tap a photo, album, event, web journal, or slideshow and tap Share> iTunes.
Tap Selected, or change the photos you want to save (if you are saving a slideshow skip to step 4):
Select different photos: Tap Choose Photos, tap one or more photos, and tap Next.
Select a range of photos: Tap Choose Photos, tap Range, tap the first and last photos in the range, and tap Next.
Select all the photos in an album or event: Tap All.
In iTunes, click the button for your device and click Apps at the top of the window.
Below File Sharing, select iPhoto (in Apps).
Select the Shared Photos folder under iPhoto Documents.
Click Save To and select the location on your computer where you want to save the items.
To view your photos, go to the Finder and look in the location you selected above.

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

If the Reset Ian mentioned doesn't work...
Shut down and restart the Mail app...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Mail app from this list.
- Press the home button twice when done.
- Restart the Mail app

TS5376 I did as this article described. The download was going smoothly until I got this error message "Click OK or enter alternate path to folder in installation package containing the file itunes.msi" Where can I get "itunes.msi" ??

I did as this article described. The download was going smoothly until I got this error message "Click OK or enter alternate path to folder in installation package containing the file itunes.msi" Where can I get "itunes.msi" ??

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Got this iphone from my Ghananian friend.He forgot the email and password used to active the 4s iphone currently running on iOS 7.He did a restore using iTunes and now needs to be activated.Any idea?

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