GPO Software installation failing

Good Day,
I have a very simple MSI file (Screwdrivers) that I am trying to deploy via GPO. The permissions to the network share have both Authenticated Users and Domain Computers have both read and write rights.
Yet the workstations fail to install with the error message below.
The install of application ScrewDrivers Client v4 x64 from policy Install Screw Drivers failed.  The error was : %%1612
thank you
Steve J.

Hi Steve,
Thanks for posting.
Would you please help to confirm below items and we can narrow down the troubleshooting scope.
1. Check if this Group Policy has been applied when running “gpresult /v” on the client machines.
2. Check if the folder storing the MSI package can be manually accessed from the problematic client machines.
3. You may also create a new shared folder and put the MSI package for test.
4. Check if this issue occurs when applying another MSI package.
If the problem continues, please collect the following information:
Info 1: Please collect the MPSReport from Windows Server 2008 R2. ===============================================
1. Download proper MPS Report tool from the website below.
Microsoft Product Support Reports
http://www.microsoft.com/downloads/details.aspx?FamilyID=CEBF3C7C-7CA5-408F-88B7-F9C79B7306C0&displaylang=en
2. Double-click to run it, if requirement is not met, please follow the wizard to download and install them. After that, click Next, when the "Select the diagnostics you want to run" page appears, select "General",
“Internet and Networking”, “Business Networks”, “Server Components”, click Next.
3. After collecting all log files, choose "Save the results", choose a folder to save <Computername>MPSReports.cab file.
Info 2: Collect userenv.log and appmgmt.log files
================================ =================
Please find a client machine, then enable userenv.log and appmgmt.log on it and then reproduce this issue. For the detailed steps, please refer to this KB article:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;246509
http://support.microsoft.com/default.aspx?scid=KB;EN-US;221833
Hope this helps.
Best Regards,
Elaine
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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