Gpresult html report creation not working for computer settings

When I try and run a gpresult. all I get is this at the command prompt (as administrator). 
gpresult /h c:\report.html
ERROR:
The error is particulary helpful ;-)
I can successfully create a xml file with /x report.xml . Its a pain to read though.
Also group policy results is also broken. I get the message:
An error occurred while generating report:
An unknown error occurred while the HTML report was being created.
I have read the fixes involving editing install.ins to remove the imported zones. This doesn't fix the issue.
It only occurs when I want the results from the computer settings. User settings work fine.
The environment is Windows 7 with Server 2008 R2 DCs. We have 3 2012 servers where gpresult works when processing computer settings.

Hi,
Before going further, can we run
gpresult/r, gpresult/v or gpresult/z
to see whether we can collect computer settings? Besides, we can go to Event Viewer to see whether some error events were logged and keep us posted.
Best regards,
Frank Shen

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