GPS and Telmap not working

Hey guys, getting a bit fed up with the run around going on. I purchased the Telmap Naviagtor for my Backberry pearl 8120, when it didn't work I contacted them. They told me to contact Orange and Orange said to contact Blackberry. So at the moment my £50 Telmap is being wasted..
My problem is the GPS. Telmap told me to try and refresh my GPS, and when I do so it says 'GPS Location Update Failed'. It only searches for a split second. Because this isn't working, Telmap can't locate me at all.
If anyone has any advice it is greatly appreciated.

Is your GPS in the device works independently? If not go to your carrier and ask for resolution from them.
tanzim
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GPS and Telmap not working

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