GPU basic features stop working after updating from version 13.0 to Photoshop version 13.1
My Basic GPU features were working flawless with Photoshop version 13.0 After I update to version 13.1 for CC members all my GPU features stop working. Is there a form to set my Photosop version 13.1 in order to use my GPU features or there is a huge difference between versions that doesn't allow me to use the GPU features? Note: I Already update my graphics card driver
Thanks for your response! these are the data that my photoshop display Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:15, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2161 MHz
Built-in memory: 3001 MB
Free memory: 1383 MB
Memory available to Photoshop: 2472 MB
Memory used by Photoshop: 81 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Unavailable
OpenGL Version: 2.1
Video Rect Texture Size: 4096
OpenGL Memory: 1308 MB
Video Card Vendor: Intel
Video Card Renderer: Mobile Intel(R) 4 Series Express Chipset Family
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 2
Video Card: Mobile Intel(R) 4 Series Express Chipset Family
Driver Version: 8.15.10.2869
Driver Date: 20121004000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode:
Video Card Caption: Mobile Intel(R) 4 Series Express Chipset Family
Video Card Memory: 0 MB
Video Card Number: 1
Video Card: Mobile Intel(R) 4 Series Express Chipset Family
Driver Version: 8.15.10.2869
Driver Date: 20121004000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: Mobile Intel(R) 4 Series Express Chipset Family
Video Card Memory: 1308 MB
Serial number: 91190152077705349988
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Aaron\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 69.6G, 38.3G free
H:\, 465.1G, 335.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/09/10-12:31:21 5.0.4 79.517869
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1686
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.0.20577 2.1.0.20577
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1681
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
Required plug-ins:
3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
Angled Strokes 13.0
Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Embed Watermark 4.0
Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Extrude 13.0
FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mean 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Measurement Core 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Median 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mezzotint 13.0
Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Pinch 13.0
Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.1.2
Shear 13.0
Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Sumi-e 13.0
Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Viveza 2 2.0.6.16608
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Wind 13.0
Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Camera Raw 7.4
Color Efex Pro 4 NO VERSION
Color Efex Pro 4 NO VERSION
Nik Selective Tool 2.1.3.17256
Portrait Professional 1, 4, 1, 0
Topaz Adjust 5 10.0
Topaz BW Effects 2 10.0
Topaz Clean 3 10.0
Topaz DeJpeg 4 10.0
Topaz DeNoise 5 10.0
Topaz Detail 3 10.0
Topaz InFocus 10.0
Topaz Lens Effects 10.0
Topaz ReMask 3 10.0
Topaz Simplify 4 10.0
TopazRemaskAutomate NO VERSION
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE please note that with the same configuration or hardware everything related to my basic GPU usage was working flawless with the version 13.0 and that was a few hours ago! thanks again!
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[2014-10-11 19:16] [PACMAN] upgraded libva (1.3.1-2 -> 1.4.0-1)
[2014-10-11 19:20] [PACMAN] upgraded linux-lts (3.14.19-1 -> 3.14.20-1)
[2014-10-11 19:27] [PACMAN] upgraded xf86-video-ati (1:7.4.0-3 -> 1:7.5.0-1)
[2014-10-11 19:27] [PACMAN] upgraded xf86-video-intel (2.99.916-2 -> 2.99.916-3)
As far as I can see my options are to try and roll back via pacman -U in my /var/cache... or to figure out how to make my Nvidia HDMI output work using Synergy...
I suspect this is some type of driver regression (kernel/mesa/xorg) but am not sure as I have not seen much information about this issue online.
Unless someone has a better idea... when I get time to try to resolve the issue I will update this post.
Ok I missed this from dmesg:
[11671.333426] WARNING: CPU: 0 PID: 486 at drivers/gpu/drm/i915/intel_dp.c:137 intel_dp_max_link_bw.isra.9+0x3e/0xa0 [i915]()
[11671.333428] invalid max DP link bw val 0, using 1.62Gbps
[11671.333430] Modules linked in: ctr ccm bnep ipt_REJECT xt_conntrack iptable_filter xt_CHECKSUM xt_tcpudp iptable_mangle ipt_MASQUERADE iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack ip_tables x_tables uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core fuse v4l2_common ecb videodev media btusb bluetooth 6lowpan_iphc coretemp hwmon intel_rapl x86_pkg_temp_thermal intel_powerclamp joydev mousedev snd_hda_codec_hdmi kvm_intel arc4 snd_hda_codec_realtek snd_hda_codec_generic kvm iwldvm snd_hda_intel snd_hda_controller crct10dif_pclmul crc32_pclmul crc32c_intel ghash_clmulni_intel cryptd snd_hda_codec r8169 iwlwifi snd_hwdep dell_wmi snd_pcm sparse_keymap iTCO_wdt snd_timer snd mii iTCO_vendor_support dell_laptop microcode pcspkr dcdbas dell_smo8800 psmouse serio_raw
[11671.333467] thermal soundcore i2c_i801 shpchp evdev mac_hid mei_me mei lpc_ich wmi processor ac battery pci_stub vboxpci(O) vboxnetflt(O) vboxnetadp(O) vboxdrv(O) udlfb syscopyarea sysfillrect sysimgblt fb_sys_fops tun nfs lockd sunrpc fscache vhba(O) bridge stp llc brcmsmac cordic brcmutil led_class bcma mac80211 cfg80211 rfkill bbswitch(O) ext4 crc16 mbcache jbd2 sd_mod sr_mod crc_t10dif cdrom crct10dif_common atkbd libps2 ahci libahci ehci_pci libata xhci_hcd ehci_hcd scsi_mod usbcore usb_common i8042 serio i915 button intel_gtt i2c_algo_bit video drm_kms_helper drm i2c_core
[11671.333506] CPU: 0 PID: 486 Comm: Xorg.bin Tainted: G W O 3.16.4-1-ARCH #1
[11671.333509] Hardware name: Dell Inc. Dell System XPS L502X/0YR8NN, BIOS A04 03/25/2011
[11671.333511] 0000000000000000 00000000c0982604 ffff8800b2b4fa80 ffffffff8152ba1c
[11671.333515] ffff8800b2b4fac8 ffff8800b2b4fab8 ffffffff8106e45d ffff880037c92000
[11671.333518] 0000000000000000 0000000000000004 ffff88014e2d8c00 ffff8801b5a2f800
[11671.333521] Call Trace:
[11671.333528] [<ffffffff8152ba1c>] dump_stack+0x4d/0x6f
[11671.333534] [<ffffffff8106e45d>] warn_slowpath_common+0x7d/0xa0
[11671.333537] [<ffffffff8106e4dc>] warn_slowpath_fmt+0x5c/0x80
[11671.333553] [<ffffffffa00f543e>] intel_dp_max_link_bw.isra.9+0x3e/0xa0 [i915]
[11671.333566] [<ffffffffa00f5539>] intel_dp_compute_config+0x99/0x660 [i915]
[11671.333579] [<ffffffffa00da214>] __intel_set_mode+0xb14/0x1670 [i915]
[11671.333608] [<ffffffffa00dd4e6>] intel_set_mode+0x16/0x30 [i915]
[11671.333638] [<ffffffffa00de623>] intel_crtc_set_config+0xa83/0xdd0 [i915]
[11671.333666] [<ffffffffa0025fa1>] drm_mode_set_config_internal+0x61/0xe0 [drm]
[11671.333690] [<ffffffffa002984b>] drm_mode_setcrtc+0x2ab/0x5b0 [drm]
[11671.333712] [<ffffffffa0019b9f>] drm_ioctl+0x1df/0x680 [drm]
[11671.333728] [<ffffffff811d4db0>] do_vfs_ioctl+0x2d0/0x4b0
[11671.333737] [<ffffffff811df4ee>] ? __fget+0x6e/0xb0
[11671.333745] [<ffffffff811d5011>] SyS_ioctl+0x81/0xa0
[11671.333753] [<ffffffff815317a9>] system_call_fastpath+0x16/0x1b
[11671.333758] ---[ end trace 64be8044e26ca3c5 ]---
Last edited by scmurcott (2014-10-13 19:12:07)So I downgraded those packages and the kernel with no luck.
I tried to get the HDMI working via Synergy... and failed
I then tested the Display Port on Windows and it did not work there either - exhibiting the same symptoms as Linux - the OS sees the monitor but no data was transferred.
So I ended up using one of my Display Link monitors at work... the USB monitors were ok, just an irritation with a flickering mouse.
I hope it is the miniDP>HDMI adapter and not the port... very frustrated by this problem.
I hope to test another adapter soon.
I think as nobody else is experiencing this issue that it may well be hardware/firmware related.
Hope there is a happy end to this post but not feeling so positive right now. -
Yoga 13 touch screen stopped working after update KB3000850, please help!
Hi, my Yoga 13 touch screen has been working fine until yesterday. The laptop came with Windows 8, and last year I upgraded to Windows 8.1 without issue. Yesterday, I installed optional update KB3000850 from Windows Update, and immediately the touch screen stopped working. I have tried the following methods, all without success:
* Uninstall KB3000850 from Windows Update
* Use Windows Restore to restore to the point before yesterday
* Re-install Intel Chipset Driver from Lenovo official driver page
* In Device Manager, uncheck all the "allow system to turn off to save power" options for the USB input devices under Human Interface Devices then restart
* Two-button shutdown and restart
* Install Lenovo Driver Manager and let it check for new drivers
* Download Cando multi touch panel driver (Note: I could not install the driver because all I got was a .cab file which does not allow me to install)
As of now my touch screen is still not working. Computer Information page from Settings shows that there is no touch or pen device for my screen.
Can anybody help me with this? Thanks!Very true, this has been a known problem since the first day Lenovo released the Yoga 13.
I need to send Lenovo a bill for my time spent rebooting. So far i am on my 8th reboot. In the past, around 5 reboots after winddows update would work. This time... who knows.
Of course it always happens when you have a deadline.
Please post back if you have found a better soultion than system restore.
Thanks for posting this issue. More users need to bring this to Lenovo's attention. -
Expanded keyboard stopped working correctly after updating my system from OSX 10.8.6 to OSX 10.9.1 and now 10.9.2. The keypad numbers do not work although the numbers along the top of the keyboard work fine. Moving the keyboard back to computer still using 10.8.6 and it works fine.
See if zapping the PRAM works. Check out KB Article: http://support.apple.com/kb/HT1379 Resetting your Mac's PRAM and NVRAM
-
Receive Connector stopped working after Update Rollout 2 for Exchange 2007 SP2
One of the Exchange 2007 servers receive connector has stopped working since installing the latest rollout update for Exchange 2007 SP2 - for some reason the following error is received (when troubleshooting on the adjacent server) :
"Remote server server.domain.co.uk failed the mail acceptance test. MAIL FROM command: Respond = 530 5.7.1 Client was not authenticated."
Most admins will know you usually get this when first setting up Exchange and the receive connector not allowing anonymous connections. But our setup has been working for well over a year with no problems. Even enabling anonymous connections still doesn't fix the problem.
Our setup is 2 exchange servers across 2 sites, with the problematic server never receiving email from the internet, only from the other Exchange server (which is internet facing). The above error is received when the internet facing server is relaying email over to the problematic server. Though in the message queue the following error is received:
"SMTPSEND.DNS.NonExistantDomain; nonecistant domain"
After testing DNS that all seems fine, so I don't believe it's a DNS problem.
Any ideas why this would happen?
Thanks,
MattHi Matt....
To receive e-mails from the external servers or domains or clients, you can setup a new receive connector on Hub Transport Server. To do this task, you can go through the steps mentioned in this blog....
https://mailsolutions.wordpress.com/2015/02/06/resolving-error-530-5-7-1-client-was-not-authenticated-with-receiver-connector/
Hope this will work
Thanks
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