GPU Settings Became Unavailable PS CS5 32 Bit on Win7 x64

I have an ATI Radeon HD 4670 card by VisionTek with 1 GB of RAM in my Windows 7 x64 Ultimate 8 GB workstation.  I run a dual monitor setup, and have all video driver software up to date (as well as Windows 7).  The system is running perfectly, not logging any errors nor exhibiting any signs of other problems.
My video card/system have supported GPU acceleration since PS CS4, and when I first installed PS CS5 I was able to immediately configure the settings to enable OpenGL Drawing in CS5 32 bit, then exercise the GPU (after a restart of CS5 32 bit) but now the settings are unavailable and the software reports "No GPU options available with Photoshop Standard":
The 64 bit build of PS CS5 DOES allow the GPU settings, and it works with them just fine:
When I initially ran CS5 32 bit I was NOT running Aero (i.e., the theme was Windows 7 Basic), as I was sharing my desktop with a co-worker using RAdmin (so we could both experience the installation and setup process).  However, manually selecting the Windows 7 Basic theme now does not re-enable the ability to configure OpenGL Drawing.
The only things I did between the time the setting was available and wasn't was to arrange my palettes and create a Workspace within which to keep them.
The memory setting (shown at 100% above for CS5 32 bit) does not affect this issue.
Any ideas how to get back OpenGL acceleration in 32 bit CS5?
-Noel

Note:  I edited this response after seeing your second response.
On initial startup Photoshop 32 bit is offering the OpenGL configuration, implying the driver has said that it CAN do the OpenGL operations.  Additionally, when enabled (on the first Photoshop startup or subsequently via the registry tweak) the functions DO work, flawlessly from what I can see.
It doesn't MATTER why it doesn't work.  I (the user) don't have the facilities to MAKE it work properly nor even to diagnose it further.  You do.  Thank you for agreeing to look into it further.
There are several purposes a forum can serve:
1.  Users can help other users get around problems they have, either because they've done something wrong, or via a workaround.
2.  A dialog can be created between users and developers.
Please, let's not allow item 2 to be an avenue where Adobe just tries mightily to dodge responsibility for the problem.
It's YOUR application that does not work properly.  Everything else works great.  You'll have to trust me on that - if I could provide some additional proof (system uptime info? reliability index? what?) I'd do it in a heartbeat.  I can assure you've I've installed the drivers correctly as well.
I'm a career software developer myself with 34 years experience.  When Windows 7 first came out users started to report crashes of Photoshop after using one of my plugins.  Did I tell them "It's the fault of Windows" or "It's the fault of Photoshop"?  No.  I apologized that MY application was not working perfectly under those conditions.  I then investigated the problem, found that a Windows call having to do with using a patterned pen was causing memory corruption in Photoshop, and developed a workaround so that with that particular combination of software the crash is averted.  I also then reported the root cause of the bug to Microsoft.
-Noel

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    Operating System: Mac OS 10.9.5
    System architecture: Intel CPU Family:6, Model:60, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
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    Logical processor count: 8
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    Memory used by Photoshop: 70 %
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Medium
    TextComposer: Latin
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    OpenGL Drawing Mode: Basic
    OpenGL Allow Normal Mode: False.
    OpenGL Allow Advanced Mode: False.
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    AIFOGLInitialized=1
    OGLContextCreated=1
    NumGPUs=1
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    gpu[0].RectTextureSize=16384
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    gpu[0].VendorID=4318
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    gpu[0].OCLPresent=1
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    gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
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    Are you able to convert the word/excel files to pdf?
    Regards,
    Rave

  • Good day!   On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09  When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Una

    Good day!
    On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
    When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

    This happens with any file .
    Send a file with the screen errors and system data . Also send a couple of files PDF.
    Translates only txt format.
    Acrobat установлен: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:43:46
    Браузер по умолчанию:
    Версия BIOS: _ASUS_ - 1072009
    Версия ОС: 6.2.9200 
    Всего виртуальной памяти: 4194176 KB
    Всего физической памяти: 4077252 KB
    Графическая плата: Intel(R) HD Graphics 4000
        Версия: 10.18.10.3412
        Отметить: Не поддерживается
    Доступная виртуальная память: 3638168 KB
    Доступная физическая память: 1689940 KB
    Имя пользователя: Vazgen
    Имя системы: VAZGENTAICHI
    Монитор:
        Название: Intel(R) HD Graphics 4000
        Разрешение: 1920 x 1080 x 60
        Бит на пиксел: 32
    Название ОС: Microsoft Windows Vista
    Папка Windows: C:\WINDOWS
    Папка для временных файлов: C:\Users\Vazgen\AppData\Local\Temp\
    Почтовая программа по умолчанию: Microsoft Outlook
        mapi32.dll
        Версия: 1.0.2536.0 (winblue_rtm.130821-1623)
    Производитель ОС: Microsoft Corporation
    Процессор: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel  ~1696  Mhz
    Сведения о Windows:
       Планшетный ПК: Да
       Начальная версия: Нет
       Media Center Edition: Нет
       Медленный компьютер: Нет
    Сведения о сеансе:
       Тип загрузки: Обычный
       Завершение работы: Нет
       Сеть: Доступно
       Внутри Citrix: Нет
       Внутри VMWare: Нет
       Удаленный сеанс: Нет
       Удаленное управление: Нет
       Использование JAWS: Нет
       Использование Windows-Eyes: Нет
       Использование NVDA: Нет
    Сведения об Acrobat:
       Изолирование программной среды: Отключить
       Связанная программа для чтения: Нет
       Multi-Reader с поддержкой Desktop: Отключить
    Сведения об отображении:
       Ширина экрана: 1920
       Высота экрана: 1080
       Число мониторов: 2
       Число кнопок мыши: 2
       Мышь с колесом прокрутки: Нет
       С маркером Windows: Нет
       Двухбайтовая кодировка: Нет
       С редактором метода ввода: Да
       В программе для чтения с экрана: Нет
    Сведения об учетной записи:
       Права пользователя: Администратор
       Управление учетной записью пользователя: Ограниченное
       Целостность процесса: Не определено
       Тип профиля: Отсутствует
    Установленные приложения:
       Версия Office: Office 2013 32-bit
    Файл подкачки: 4194303 KB
    Часовой пояс: Московское время (зима)
    Язык: Русский (Россия)
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:20
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:22
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\IA32.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:18
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\PaperCapture.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:43:36
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SaveAsRTF.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:20
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:20
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:22

  • What composition settings for  Black Magic 10 bits AVI 1920x1080 (1,0) 25p

    Hi,
    I want to use some  Black Magic 10 bits AVI 1920x1080 (1,0) 25p footage and wonder what settings I have to use in the Composition Settings Dialog Box.
    Thanks! David

    Change the project settings to 16 or 32 bit. Drag some footage into the create new comp icon at the bottom of the Project Panel.
    Your composition will exactly match the clip. If you check composition settings you'll see:
    Or you could just use the HDTV 25 preset. All the standard settings are supported.
    You'll probably want to create a custom output module for your blackmagic codec and set that to be the default. Remember to include audio processing if it's important to your workflow.
    Here's mine:

  • OIF 11g :Configuration settings are unavailable because /Farm_IDMDomain/IDM

    Hi All,
    Although the OIF node and admin server are shown as up, when attempting to access the Configuration menu in Enterprise Monitor, the following error is displayed:
    Configuration settings are unavailable because /Farm_IDMDomain/IDMDomain/wls_oif1/OIF(11.1.1.2.0) is down.
    Below are the logs :
    ####<06/09/2012 10:45:40 AM EST> <Warning> <org.apache.myfaces.trinidadinternal.context.RequestContextImpl> <TSTSYDEXOIF> <AdminServer> <[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <weblogic> <> <a315d5f2f1a0c2b9:-5d13a74a:1398e42fd93:-8000-0000000000001167> <1346892340967> <BEA-000000> <Could not find partial trigger authMechIdpToolbar_delete from RichTable[org.apache.myfaces.trinidad.component.UIXTable$RowKeyFacesBeanWrapper@452bf5e, id=authMechIdpMappingTable] with the supported partialTriggers syntax. The partial trigger was found with the deprecated syntax. Please use the supported syntax.>
    ####<06/09/2012 10:45:59 AM EST> <Warning> <Socket> <TSTSYDEXOIF> <AdminServer> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <a315d5f2f1a0c2b9:-5d13a74a:1398e42fd93:-8000-000000000000116b> <1346892359764> <BEA-000449> <Closing socket as no data read from it on 10.128.70.131:59,415 during the configured idle timeout of 5 secs>
    ####<06/09/2012 10:46:54 AM EST> <Error> <oracle.adfinternal.view.faces.config.rich.RegistrationConfigurator> <TSTSYDEXOIF> <AdminServer> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <weblogic> <> <a315d5f2f1a0c2b9:-5d13a74a:1398e42fd93:-8000-0000000000001177> <1346892414436> <BEA-000000> <Server Exception during PPR, #1
    javax.el.ELException: oracle.sysman.emSDK.tgt.targetaccess.TargetException: Target not found
    at javax.el.BeanELResolver.getValue(BeanELResolver.java:266)
    at javax.el.CompositeELResolver.getValue(CompositeELResolver.java:143)
    at com.sun.faces.el.FacesCompositeELResolver.getValue(FacesCompositeELResolver.java:72)
    at com.sun.el.parser.AstValue.getValue(AstValue.java:118)
    at com.sun.el.ValueExpressionImpl.getValue(ValueExpressionImpl.java:192)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused By: oracle.sysman.emSDK.tgt.targetaccess.TargetException: Target not found
    at oracle.sysman.emSDK.tgt.targetaccess.TargetManager.getTargetInstance(TargetManager.java:210)
    at oracle.sysman.emSDK.tgt.targetaccess.TargetManager.getTargetInstance(TargetManager.java:180)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused By: oracle.sysman.emSDK.repoless.TargetNotFoundException: Target /Farm_IDMDomain/IDMDomain/wls_oif1/OIF(11.1.1.2.0)/oracle_federation not found.
    at oracle.sysman.emdrep.repoless.RepolessTargetManager.getTargetInfo(RepolessTargetManager.java:1036)
    at oracle.sysman.emSDK.repoless.TargetManager.getTargetInfo(TargetManager.java:116)
    at oracle.sysman.emSDK.tgt.targetaccess.TargetManager.getTargetInstance(TargetManager.java:205)
    at oracle.sysman.emSDK.tgt.targetaccess.TargetManager.getTargetInstance(TargetManager.java:180)
    Below things already tried:
    1) Updated Weblogic password in Agent monitored targets and Monitoring Credentials
    2) Log in to enterprise Manager. Select OIF-> Administration -> Data Store -> Edit User Data Store and Modify the url to ldap://<hostname:nonssl port> and credentials and click on Test LDAP Connection. LDAP connection is successful. Follow the same steps for Federation Data Store
    Restart OID. Do not restart from the enterprise manager console.
    cd /opt/Oracle/Middleware/oaminst_1/bin
    ./opmnctl stopall (Stop all components)
    ./opmnctl status l (Ensure none of the components are active)
    ./opmnctl startall (Start all components)
    ./opmnctl status l (Ensure all the components are active)
    Log in to enterprise Manager. Select OID-> Administration -> Server Properties -> Change SSL Settings -> Select SSL Authentication as No Authentication. Restart OID as described above.
    Log in to enterprise Manager. Select OIF-> Administration -> Data Store -> Edit User Data Store and Modify the url to ldaps://<hostname:ssl port> and credentials and click on Test LDAP Connection. LDAP connection is successful. Follow the same steps for Federation Data Store
    Restart OIF from Enterprise Manager. Select OIF -> Control
    Any other things we can try here to resolve the above issue?
    ** Customer can also deinstall the OIF, but he wants to know, if after deinstallation will this permit a restore of all configuration settings from the previous installation?
    ** Also is it possible to install new EM and register the existing OIF instance to new EM?
    Any inputs are highly appreciated.
    Regards,
    AMol

    Hi Alex
    We didn' really identity the problem but issue is resolved by resetting the LDAP password. Look into the LDAP log and see if you can find anything.

  • Saved gradient settings in PS CS6 64 bit go missing. . .

    I'm working on Sepia Toning some images. I have several base starting settings that I need to choose from then modify. One of the tools I'm using is a Gradient Map layer and I use Photoshop CS6 Extended.
    After saving them, my gradient settings in PS CS6 64 bit go missing when I work on a new image. What's up? Some old settings do appear and a series repeat over and over. I do have CS6 Photoshop Extended 64 and 32 bit installed, but use 64bit 95%. I do see a couple old saved settings. I also have Creative Suite 5.5 (InDesign and Illustrator, no Photoshop 5.5) installed.
    Thanks for any help!
    Wayne

    The presets should be saved in your user directory, but sometimes when you save a preset, it gets saved in the last place you saved a file.  I'd do a search for .gnd files on your system and see where they all are.  In Windows, your preset gradients should be in:
    C:\Users\User_name\AppData\Roaming\Adobe\Adobe Photoshop CS6\Presets\Gradients

  • PS6b1: "The GPU Sniffer Crashed" Win7 X64

    PS CS6B1 reports "Photoshop detected an error in your display drive" and disables GPU settings when running on Win7 x64 system with Asus EAH 6970 (AMD Radeon 6970) graphics card.  I verfied that the latest Asus/AMD drivers are installed and working properly.
    Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 3200 MHz
    Built-in memory: 24566 MB
    Free memory: 18591 MB
    Memory available to Photoshop: 22238 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    The GPU Sniffer crashed on 3/24/2012 at 8:27:58 AM
    Display: 3
    Display Bounds:=  top: 146, left: 2560, bottom: 1226, right: 4480
    Display: 2
    Display Bounds:=  top: 178, left: -1920, bottom: 1258, right: 0
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 1440, right: 2560
    No video card detected
    Serial number: Tryout Version
    Application folder: E:\programs\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: E:\scratch\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      E:\, 1.82T, 1.70T free
    Required Plug-ins folder: E:\programs\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: E:\programs\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1642  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   5,0,10,0  
       AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
       BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       3D Studio 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Collada 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Embed Watermark 4.0
       Entropy 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Extrude 13.0
       FastCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Flash 3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Maximum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Mean 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Measurement Core 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Median 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Mezzotint 13.0
       Minimum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       MMXCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Picture Package Filter 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Pinch 13.0
       Pixar 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Range 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0
       Shear 13.0
       Skewness 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Sumi-e 13.0
       Summation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       U3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Variations 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       WIA Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins:
       Camera Raw 7.0
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

    What display driver version do you have?
    Try this:  Go to the ATI web site (really, it's the AMD web site), and locate and download/install the latest Catalyst package for your hardware and OS (if memory serves, it's 12.3).
    -Noel

  • Cannot Install Adobe CS5.5 Master Collection in Win7 x64

    Hellom
    I've purchased many adobe products in the past, and i have been generally pleased with them.
    However, I downloaded a trial of the CS5.5 Master Collection, and it won't install.
    I've followed all of the solutions in http://forums.adobe.com/thread/628980?start=100&tstart=0 , but to no avail.
    I've diagnosed the root of the problem, and it's C:\Users\Yunyu\Desktop\MasterCollection_CS5_5_LS1\Adobe CS5_5\payloads\Microsoft_VC90_MFCLOC_x86\Microsoft_VC90_MFCLOC_x86.msi won't install.
    I get when i try to install, and the registry key trick does not work for me, as there is no registry key.
    Win7 Ultimate x64
    No antivirus
    What should i do?  I've contacted adobe but they don't answer.
    I really want to try and buy this product.

    Tried downloading and installing. Still failed.
    No programs at startup. no antivirus, no firewall, this is a fresh install with all updates.
    The individual CS5 (not 5.5) programs I purchased earlier installed perfectly (photoshop, illustrator, dreamweaver, flash, fireworks), however, the newer ones fail.
    I've tried reinstalling .NET, Windows Installer, sfc /scannow, registry fixes, disable services and startup items, etc... to no avail.
    The Adobe LOG analyzer doesn't even say I have a problem!
    Installer fail:
    My error log:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 133 error(s), 129 warning(s)
    ----------- Payload: {B6D38690-755E-4F40-A35A-23F8BC2B86AC} Microsoft_VC90_MFCLOC_x86 1.0.0.0 -----------
    ERROR: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x80070BC9.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x80070BC9.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS5.5: Install failed
    ERROR: DW050:  - Adobe Buzzword CS5.5: Install failed
    ERROR: DW050:  - Adobe Dreamweaver CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Linguistics CS5 x64: Install failed
    ERROR: DW050:  - AIR for Apple iOS support (FB): Install failed
    ERROR: DW050:  - Digital Publishing: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Pro CS5.5 Support: Install failed
    ERROR: DW050:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 Core_x64: Failed due to Language Pack installation failure
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - AdobeColorNA CS5.5: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS5.5: Install failed
    ERROR: DW050:  - AdobePDFL x64 CS5: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR: DW050:  - IE Plugin CS5.1: Install failed
    ERROR: DW050:  - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
    ERROR: DW050:  - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5: Install failed
    ERROR: DW050:  - Pixel Bender Toolkit: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
    ERROR: DW050:  - Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
    ERROR: DW050:  - CSXS Story Extension: Install failed
    ERROR: DW050:  - Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: Install failed
    ERROR: DW050:  - Photoshop Camera Raw: Install failed
    ERROR: DW050:  - Adobe OnLocation CS5.1_AdobeOnLocation5.1en_USLanguagePack: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS5.5: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
    ERROR: DW050:  - Adobe Flash Player 10 Plugin: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB: Install failed
    ERROR: DW050:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS5.5: Install failed
    ERROR: DW050:  - Firefox Plugin CS5.1: Install failed
    ERROR: DW050:  - Adobe Linguistics CS5.5: Install failed
    ERROR: DW050:  - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - Office Plugin CS5.1: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS5.1: Install failed
    ERROR: DW050:  - AdobeMotionPicture CS5.5: Install failed
    ERROR: DW050:  - Adobe SING CS5: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK: Install failed
    ERROR: DW050:  - Adobe OnLocation CS5.1: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
    ERROR: DW050:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR: DW050:  - Adobe Flash Builder 4.5: Install failed
    ERROR: DW050:  - Adobe Media Encoder CS5.5 X64: Install failed
    ERROR: DW050:  - AIR for APPLE IOS Support (FP): Install failed
    ERROR: DW050:  - Adobe Linguistics CS5: Install failed
    ERROR: DW050:  - PDF Settings CS5: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS5: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS5.5: Install failed
    ERROR: DW050:  - Adobe Flash Player 10 ActiveX: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Common Base Files: Install failed
    ERROR: DW050:  - Adobe Flash Fonts1: Install failed
    ERROR: DW050:  - Adobe After Effects CS5.5 Support: Install failed
    ERROR: DW050:  - Adobe OnLocation CS5.1 Third Party Content Wrapper: Install failed
    ERROR: DW050:  - AdobeHelp: Install failed
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Microsoft_VC90_ATL_x86_x64: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe InDesign CS5.5 Icon Handler: Install failed
    ERROR: DW050:  - Adobe Fireworks CS5.1: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Story: Install failed
    ERROR: DW050:  - Microsoft_VC90_MFCLOC_x86_x64: Install failed
    ERROR: DW050:  - Microsoft_VC80_ATL_x86_x64: Install failed
    ERROR: DW050:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR: DW050:  - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
    ERROR: DW050:  - Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed
    ERROR: DW050:  - AdobeCMaps x64 CS5: Install failed
    ERROR: DW050:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Icon Handler x64: Install failed
    ERROR: DW050:  - Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All: Install failed
    ERROR: DW050:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR: DW050:  - AdobeColorJA CS5.5: Install failed
    ERROR: DW050:  - AdobeOutputModule: Install failed
    ERROR: DW050:  - Acrobat Professional: Install failed
    ERROR: DW050:  - Adobe Audition_AdobeAudition4en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR: DW050:  - Adobe Contribute CS5.1_AdobeContribute6.1en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
    ERROR: DW050:  - Microsoft_VC90_MFCLOC_x86: Install failed
    ERROR: DW050:  - AIR for APPLE IOS Support Wrapper: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
    ERROR: DW050:  - AdobePDFL CS5: Install failed
    ERROR: DW050:  - AdobeCMaps CS5: Install failed
    ERROR: DW050:  - Adobe Toolhints CS5.5: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS5.5: Install failed
    ERROR: DW050:  - Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe After Effects CS5.5 Presets: Install failed
    ERROR: DW050:  - Adobe After Effects CS5.5 Third Party Content Wrapper: Install failed
    ERROR: DW050:  - Adobe After Effects CS5.5_AdobeAfterEffects10.5en_USLanguagePack: Install failed
    ERROR: DW050:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR: DW050:  - ph: Install failed
    ERROR: DW050:  - Adobe ReviewPanel CS5.5: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesAE CS5.5: Install failed
    ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding x64 3.1: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - HIL Help Search: Install failed
    ERROR: DW050:  - CS5.5 Master Collection: Install failed
    ERROR: DW050:  - Adobe Audition: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Flash Catalyst CS5.5: Install failed
    ERROR: DW050:  - Adobe Flash CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - SiteCatalyst NetAverages CS5.5: Install failed
    ERROR: DW050:  - Adobe Contribute CS5.1: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Application Base Files2: Install failed
    ERROR: DW050:  - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - AdobeJRE: Install failed
    ERROR: DW050:  - Adobe Player for Embedding 3.2: Install failed
    ERROR: DW050:  - Adobe After Effects CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS5.5: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed
    ERROR: DW050:  - Adobe Bridge CS5.1: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 Support: Install failed
    ERROR: DW050:  - Adobe Dreamweaver Widget Browser: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
    ERROR: DW050:  - Adobe Encore CS5.1: Failed due to Language Pack installation failure
    ERROR: DW050:  - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed
    ERROR: DW050:  - AdobeColorEU CS5.5: Install failed
    ERROR: DW050:  - Adobe Content Viewer: Install failed

  • Premiere CS5 (win7 x64) won't recognize my Mini-DV camcorder.

    I have Premiere Pro CS5 installed on a Windows 7  64-bit system.
    When I try to Capture, I keep getting the error message:  "Can't Activate Recorder. Try Resetting Camera."
    the whole set-up worked fine on my XP system with Premiere Pro 1.5.
    Extra info:
    The Mini-DV camcorder is a Panasonic NV-DS33   (but personally I think it has nothing to do with my camera because I have seen so many threads online regarding this issue and no-one has any decent answer!)
    the firewire cable is fine because it works on my old XP computer.
    in premiere, if I change the camera to an HDV, then suddenly I can CONTROL the camera, but I can't capture)
    Windows 7 (x64 bit) recognizes the Camcorder in the Device Manager (and says it is working properly).
    I have tried several other DV capturing softwares (Stoik, Scenalyzer, WinDv). I have even tried my old Premiere Pro 1.5 on my 64-bit system.. and NONE OF IT WILL CAPTURE MY CAMCORDER!
    This is very frustrating. I need my new win7 (x64) Premiere CS5 to capture successfully. I have spent a LOT of money on this new system. What on earth is the problem?
    (i saw one thread on a similar issue regarding a 32-bit installation of Win 7, and it is marked as ANSWERED! but in my opinion, (from the amount of forums on many other sites) this issue is definitely not fixed.
    is there any update to Premiere CS5? or a workaround? or anything else I should know?
    PS: it is not an option for me to keep using my old computer to Capture video and then transfer it to my new system. i am passing my old system on to another person.
    many thanks
    Marc
    [email protected]

    I agree that the "Legacy" FW driver solution should be a stickie, or FAQ. Since Win7-64 was released, it has caused no end to the grief. Maybe Jeff, or Todd will have a better solution to getting the word out.
    It was Harm Millaard, who brought that to MY attention, and he's posted it to many, many threads. In nearly every case, it's solved the issue.
    Good luck, and thanks for reporting Colin's success,
    Hunt
    PS - per your suggestion, I just published this "fix" in the Tips & Tricks sub-forum for PrElements.

  • PS CS5 v.12.04 x64 suddenly crashing especially when using transform/animation tools

    Hey guys, I use PS CS5 v 12.04 x64 on a Mac with OSX ver. 10.7.5. I have 4 GB 1333 MHz DDR3 RAM and my processor is 2.8 GHz Intel Core i7.
    I usually run Chrome in the background for reference images and iTunes or Vox (a lighter music player) which is minimized.
    The crashing occurs usually with the transform tool or while doing animation. This has started happening only an hour or so ago... I usually work in 300 dpi and scale down when I need to. My Mac is a bit over 2 years old but tends to heat up pretty often. Again, never reall had crashing problems before til now.
    I haven't made any changes/updates lately. I would appreciate any help since I have some deadlines to meet this week
    Here is the error report:
    Process:         Adobe Photoshop CS5 [423]
    Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
    Identifier:      com.adobe.Photoshop
    Version:         12.0.4 (12.0.4x20110407.r.1265] [12.0.4)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [261]
    Date/Time:       2013-11-10 19:20:43.744 -0500
    OS Version:      Mac OS X 10.7.5 (11G63b)
    Report Version:  9
    Interval Since Last Report:          559661 sec
    Per-App Interval Since Last Report:  336921 sec
    Anonymous UUID:                      88A194FF-1C77-4DF3-9855-F1D9732E9857
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000468
    VM Regions Near 0x468:
    -->
        __TEXT                 0000000100000000-00000001026fc000 [ 39.0M] r-x/rwx SM=COW  /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
    Application Specific Information:
    objc[423]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.adobe.Photoshop                     0x0000000100a2a9e6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7660874
    1   com.adobe.Photoshop                     0x0000000100a2aa32 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7660950
    2   com.adobe.Photoshop                     0x0000000100816d59 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 5482685
    3   com.adobe.Photoshop                     0x00000001005cc3c5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3079977
    4   com.adobe.Photoshop                     0x0000000100233e27 0x100000000 + 2309671
    5   com.adobe.Photoshop                     0x00000001001cf5c1 0x100000000 + 1897921
    6   com.adobe.Photoshop                     0x00000001001d2a30 0x100000000 + 1911344
    7   com.adobe.Photoshop                     0x00000001001d31f5 0x100000000 + 1913333
    8   com.adobe.Photoshop                     0x0000000100d8b9ee AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 11203922
    9   com.adobe.Photoshop                     0x000000010007b11b 0x100000000 + 504091
    10  com.adobe.Photoshop                     0x0000000100069dfb 0x100000000 + 433659
    11  com.adobe.Photoshop                     0x00000001000660df 0x100000000 + 418015
    12  com.adobe.Photoshop                     0x000000010006aa71 0x100000000 + 436849
    13  com.adobe.Photoshop                     0x0000000100066673 0x100000000 + 419443
    14  com.adobe.Photoshop                     0x0000000100626ad0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3450420
    15  com.adobe.Photoshop                     0x0000000100627dca AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3455278
    16  com.adobe.Photoshop                     0x00000001003fa34c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1171120
    17  com.adobe.Photoshop                     0x00000001003fade3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1173831
    18  com.adobe.Photoshop                     0x00000001003fb89d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1176577
    19  com.adobe.Photoshop                     0x000000010054c868 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 2556876
    20  com.adobe.Photoshop                     0x000000010007b065 0x100000000 + 503909
    21  com.adobe.Photoshop                     0x00000001000d5c2a 0x100000000 + 875562
    22  com.adobe.Photoshop                     0x00000001000d5c4a 0x100000000 + 875594
    23  com.adobe.Photoshop                     0x0000000100066315 0x100000000 + 418581
    24  com.adobe.Photoshop                     0x00000001000711ba 0x100000000 + 463290
    25  com.adobe.Photoshop                     0x00000001000665d3 0x100000000 + 419283
    26  com.adobe.Photoshop                     0x0000000100066696 0x100000000 + 419478
    27  com.adobe.Photoshop                     0x00000001012e1ef4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16800344
    28  com.apple.AppKit                        0x00007fff8d233a0e -[NSApplication run] + 555
    29  com.adobe.Photoshop                     0x00000001012e04a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793608
    30  com.adobe.Photoshop                     0x00000001012e0f01 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16796261
    31  com.adobe.Photoshop                     0x00000001000682e6 0x100000000 + 426726
    32  com.adobe.Photoshop                     0x00000001002371f1 0x100000000 + 2322929
    33  com.adobe.Photoshop                     0x0000000100237281 0x100000000 + 2323073
    34  com.adobe.Photoshop                     0x00000001000022f4 0x100000000 + 8948
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8a4ed7e6 kevent + 10
    1   libdispatch.dylib                       0x00007fff8e23e786 _dispatch_mgr_invoke + 923
    2   libdispatch.dylib                       0x00007fff8e23d316 _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d274 _pthread_cond_wait + 840
    2   com.adobe.amt.services                  0x0000000108669c53 AMTConditionLock::LockWhenCondition(int) + 37
    3   com.adobe.amt.services                  0x0000000108662cce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
    4   com.adobe.amt.services                  0x0000000108669cbe AMTThread::Worker(void*) + 28
    5   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff8a4eb6ce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore          0x00007fff8cee126e MPWaitOnSemaphore + 77
    2   MultiProcessor Support                  0x000000010da29b93 ThreadFunction(void*) + 69
    3   com.apple.CoreServices.CarbonCore          0x00007fff8cee1ce6 PrivateMPEntryPoint + 58
    4   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    5   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d274 _pthread_cond_wait + 840
    2   com.apple.CoreServices.CarbonCore          0x00007fff8cf09a5e TSWaitOnCondition + 106
    3   com.apple.CoreServices.CarbonCore          0x00007fff8ce9bea6 TSWaitOnConditionTimedRelative + 127
    4   com.apple.CoreServices.CarbonCore          0x00007fff8cee0e81 MPWaitOnQueue + 181
    5   AdobeACE                                0x000000010598b18d 0x105951000 + 237965
    6   AdobeACE                                0x000000010598ab3a 0x105951000 + 236346
    7   com.apple.CoreServices.CarbonCore          0x00007fff8cee1ce6 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    9   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d274 _pthread_cond_wait + 840
    2   com.apple.CoreServices.CarbonCore          0x00007fff8cf09a5e TSWaitOnCondition + 106
    3   com.apple.CoreServices.CarbonCore          0x00007fff8ce9bea6 TSWaitOnConditionTimedRelative + 127
    4   com.apple.CoreServices.CarbonCore          0x00007fff8cee0e81 MPWaitOnQueue + 181
    5   AdobeACE                                0x000000010598b18d 0x105951000 + 237965
    6   AdobeACE                                0x000000010598ab3a 0x105951000 + 236346
    7   com.apple.CoreServices.CarbonCore          0x00007fff8cee1ce6 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    9   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d274 _pthread_cond_wait + 840
    2   com.apple.CoreServices.CarbonCore          0x00007fff8cf09a5e TSWaitOnCondition + 106
    3   com.apple.CoreServices.CarbonCore          0x00007fff8ce9bea6 TSWaitOnConditionTimedRelative + 127
    4   com.apple.CoreServices.CarbonCore          0x00007fff8cee0e81 MPWaitOnQueue + 181
    5   AdobeACE                                0x000000010598b18d 0x105951000 + 237965
    6   AdobeACE                                0x000000010598ab3a 0x105951000 + 236346
    7   com.apple.CoreServices.CarbonCore          0x00007fff8cee1ce6 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    9   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib                  0x00007fff8a4ece42 __semwait_signal + 10
    1   libsystem_c.dylib                       0x00007fff86ebfdea nanosleep + 164
    2   com.adobe.PSAutomate                    0x0000000111e82e4b ScObjects::Thread::sleep(unsigned int) + 59
    3   com.adobe.PSAutomate                    0x0000000111e64d83 ScObjects::BridgeTalkThread::run() + 163
    4   com.adobe.PSAutomate                    0x0000000111e82f46 ScObjects::Thread::go(void*) + 166
    5   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d274 _pthread_cond_wait + 840
    2   com.adobe.adobeswfl                     0x0000000112e8789d APXGetHostAPI + 2465805
    3   com.adobe.adobeswfl                     0x0000000112c405e9 APXGetHostAPI + 77145
    4   com.adobe.adobeswfl                     0x0000000112e879b1 APXGetHostAPI + 2466081
    5   com.adobe.adobeswfl                     0x0000000112e87d1a APXGetHostAPI + 2466954
    6   com.adobe.adobeswfl                     0x0000000112e87e49 APXGetHostAPI + 2467257
    7   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d274 _pthread_cond_wait + 840
    2   com.adobe.adobeswfl                     0x0000000112e8789d APXGetHostAPI + 2465805
    3   com.adobe.adobeswfl                     0x0000000112c405e9 APXGetHostAPI + 77145
    4   com.adobe.adobeswfl                     0x0000000112e879b1 APXGetHostAPI + 2466081
    5   com.adobe.adobeswfl                     0x0000000112e87d1a APXGetHostAPI + 2466954
    6   com.adobe.adobeswfl                     0x0000000112e87e49 APXGetHostAPI + 2467257
    7   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d274 _pthread_cond_wait + 840
    2   com.adobe.adobeswfl                     0x0000000112e8789d APXGetHostAPI + 2465805
    3   com.adobe.adobeswfl                     0x0000000112c405e9 APXGetHostAPI + 77145
    4   com.adobe.adobeswfl                     0x0000000112e879b1 APXGetHostAPI + 2466081
    5   com.adobe.adobeswfl                     0x0000000112e87d1a APXGetHostAPI + 2466954
    6   com.adobe.adobeswfl                     0x0000000112e87e49 APXGetHostAPI + 2467257
    7   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d274 _pthread_cond_wait + 840
    2   com.adobe.adobeswfl                     0x0000000112e8789d APXGetHostAPI + 2465805
    3   com.adobe.adobeswfl                     0x0000000112c405e9 APXGetHostAPI + 77145
    4   com.adobe.adobeswfl                     0x0000000112e879b1 APXGetHostAPI + 2466081
    5   com.adobe.adobeswfl                     0x0000000112e87d1a APXGetHostAPI + 2466954
    6   com.adobe.adobeswfl                     0x0000000112e87e49 APXGetHostAPI + 2467257
    7   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib                  0x00007fff8a4eb67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8a4ead71 mach_msg + 73
    2   com.apple.CoreFoundation                0x00007fff890fb50c __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation                0x00007fff89103c74 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation                0x00007fff89103486 CFRunLoopRunSpecific + 230
    5   com.apple.CoreMediaIO                   0x00007fff83a73fe9 CMIO::DAL::RunLoop::OwnThread(void*) + 159
    6   com.apple.CoreMediaIO                   0x00007fff83a6a15a CAPThread::Entry(CAPThread*) + 98
    7   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d2a6 _pthread_cond_wait + 890
    2   com.adobe.adobeswfl                     0x0000000112e87869 APXGetHostAPI + 2465753
    3   com.adobe.adobeswfl                     0x0000000112ea40ec APXGetHostAPI + 2582620
    4   com.adobe.adobeswfl                     0x0000000112e879b1 APXGetHostAPI + 2466081
    5   com.adobe.adobeswfl                     0x0000000112e87d1a APXGetHostAPI + 2466954
    6   com.adobe.adobeswfl                     0x0000000112e87e49 APXGetHostAPI + 2467257
    7   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d2a6 _pthread_cond_wait + 890
    2   com.adobe.adobeswfl                     0x0000000112e87869 APXGetHostAPI + 2465753
    3   com.adobe.adobeswfl                     0x0000000113021e6f APXGetHostAPI + 4146655
    4   com.adobe.adobeswfl                     0x0000000112e879b1 APXGetHostAPI + 2466081
    5   com.adobe.adobeswfl                     0x0000000112e87d1a APXGetHostAPI + 2466954
    6   com.adobe.adobeswfl                     0x0000000112e87e49 APXGetHostAPI + 2467257
    7   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 15:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecd7a __recvfrom + 10
    1   ServiceManager-Launcher.dylib           0x0000000115606982 Invoke + 54020
    2   ServiceManager-Launcher.dylib           0x0000000115605adf Invoke + 50273
    3   ServiceManager-Launcher.dylib           0x0000000115604b26 Invoke + 46248
    4   ServiceManager-Launcher.dylib           0x0000000115604b81 Invoke + 46339
    5   ServiceManager-Launcher.dylib           0x0000000115604c02 Invoke + 46468
    6   ServiceManager-Launcher.dylib           0x00000001155ff30d Invoke + 23695
    7   ServiceManager-Launcher.dylib           0x00000001155ff4a6 Invoke + 24104
    8   ServiceManager-Launcher.dylib           0x00000001155fff2f Invoke + 26801
    9   ServiceManager-Launcher.dylib           0x000000011560001d Invoke + 27039
    10  ServiceManager-Launcher.dylib           0x000000011560331f Invoke + 40097
    11  ServiceManager-Launcher.dylib           0x00000001156035c5 Invoke + 40775
    12  ServiceManager-Launcher.dylib           0x0000000115603b84 Invoke + 42246
    13  ServiceManager-Launcher.dylib           0x0000000115603d71 Invoke + 42739
    14  ServiceManager-Launcher.dylib           0x00000001155f5daf Login + 1773
    15  ServiceManager-Launcher.dylib           0x00000001155f7295 Login + 7123
    16  ServiceManager-Launcher.dylib           0x00000001156042a8 Invoke + 44074
    17  ServiceManager-Launcher.dylib           0x00000001156066c1 Invoke + 53315
    18  libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    19  libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib                  0x00007fff8a4ecbca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff86f0d2a6 _pthread_cond_wait + 890
    2   com.apple.CoreServices.CarbonCore          0x00007fff8ce9bec4 TSWaitOnConditionTimedRelative + 157
    3   com.apple.CoreServices.CarbonCore          0x00007fff8ce9bc9b TSWaitOnSemaphoreCommon + 358
    4   com.apple.CoreServices.CarbonCore          0x00007fff8cecf6d6 AsyncFileThread(void*) + 219
    5   libsystem_c.dylib                       0x00007fff86f098bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff86f0cb75 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib                  0x00007fff8a4ed192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff86f0b594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff86f0cb85 start_wqthread + 13
    Thread 18:
    0   libsystem_kernel.dylib                  0x00007fff8a4ed192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff86f0b594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff86f0cb85 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff5fbfc200  rcx: 0x0000000000000000  rdx: 0x0000000000000001
      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x00007fff5fbfbc50  rsp: 0x00007fff5fbfbb50
       r8: 0x00000000ffffffff   r9: 0x00000000ffffffe8  r10: 0x2100090440031089  r11: 0x0000000117155210
      r12: 0x00000000ffffffff  r13: 0x0000000000000000  r14: 0x000000011718dbc0  r15: 0x0000000107b25000
      rip: 0x0000000100a2a9e6  rfl: 0x0000000000010206  cr2: 0x0000000000000468
    Logical CPU: 2
    Binary Images:
           0x100000000 -        0x1026fbfff +com.adobe.Photoshop (12.0.4 - 12.0.4x20110407.r.1265] [12.0.4) <6BFE637D-7ADA-BD5C-F1C5-64AD4688D89D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
           0x1032f4000 -        0x10336cfef +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
           0x103382000 -        0x103389fff  org.twain.dsm (1.9.5 - 1.9.5) <D3C111E6-AAE8-3267-B760-1529D0917170> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
           0x103391000 -        0x1033a1ff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
           0x1033ac000 -        0x1033b2fff  com.apple.agl (3.2.0 - AGL-3.2.0) <AB0B5D3F-BA2A-3366-830A-EF9258C18276> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x1033b9000 -        0x1035bffef +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
           0x103652000 -        0x103800fef +com.adobe.owl (AdobeOwl version 3.0.93 - 3.0.93) <74CF40F6-B216-DB73-5C8F-FC5533220CD9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
           0x1038a2000 -        0x103cd2fef +AdobeMPS (??? - ???) <E541F5F1-21BB-D779-1475-B1553950E1B9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x103e2c000 -        0x104157ff7 +AdobeAGM (??? - ???) <770E65CA-643B-CFEE-2BE1-F73D45B77D09> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x104224000 -        0x10454cfe7 +AdobeCoolType (??? - ???) <9979447D-9477-BC48-A84E-8A6A6AF380B5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x1045e4000 -        0x104605ff7 +AdobeBIBUtils (??? - ???) <E0E813D7-0DEE-4BD6-599B-B1DE16008C3C> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x104612000 -        0x10463dff6 +AdobeAXE8SharedExpat (??? - ???) <7E809606-BF97-DB3A-E465-156446E56D00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
           0x10464f000 -        0x104793fef +WRServices (??? - ???) <76354373-F0BD-0BAF-6FC0-B96DBB371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x1047da000 -        0x10483ffff +aif_core (??? - ???) <28B07687-9957-7C0B-B221-1B849283C87A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
           0x10485b000 -        0x104871fff +data_flow (??? - ???) <81432128-C1BC-2E87-852E-2E4FBE63DEF3> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
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  • Cannot open file or create image in Photoshop CS5 (12.0.4 x64)

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    Transcript from unhelpful Adobe Support, CS5 is no longer supported. Basically this turned into a hopless a rant on my part...
    Tazkir: Hello. Welcome to Adobe Technical Support.
    Tazkir: Hi magnus.
    Magnus Olstad Hansen: Hi. My Photoshop is no longer able to open images or create new images. I've tried everything I can imagine would help at this point, and I really need some advice. I've also asked the community here (http://forums.adobe.com/message/5720427#5720427). Please advice what I can do to be able to use the product I've bought from you?
    Tazkir: Please allow me a moment while I look into your account & verify the details.
    Tazkir: Could you please provide me the email address registered with Adobe?
    Magnus Olstad Hansen: (email)
    Tazkir: Thank you for the email address.
    Tazkir: Just to confirm you were able to open Photoshop before.
    Magnus Olstad Hansen: That is correct. It's been working before, on the same computer.
    Tazkir: I am sorry to inform you that I could have really helped you . But this issue is not under our support area. I am sorry to inform you that the concerned team will be available after .I request you to please contact us back via same live chat after .so that your issue will be handled and resolved by the concerned team.
    Tazkir: Is there anything else I can help you with?
    Magnus Olstad Hansen: after ... when?
    Tazkir: During week days.
    Magnus Olstad Hansen: Ok. I've made so many failed attempts at getting help with this issue, could you please leave a note for the relevant support team and have them contact me at (email) ?
    Magnus Olstad Hansen: It would be easier for everyone, I imagine.
    Magnus Olstad Hansen: Or even if they just reply to the forum post.
    Tazkir: I am sorry I checked and see that you have Cs5, We don't support CS5 anymore. Please visit the forum.
    Magnus Olstad Hansen: I will never buy software from Adobe again.
    Magnus Olstad Hansen: I already linked you to a forum post, noone can help me there.
    Magnus Olstad Hansen: And Adobe does not care.
    Tazkir: I am sorry for the inconvenience caused to you.
    Magnus Olstad Hansen: Yes. 2 years is not an acceptable lifetime for purchased software.
    Magnus Olstad Hansen: I will be forced to replace my legally purchased version with a pirated one, support and help is better for that software than the legal one.
    Tazkir: Is there anything else I can help you with?
    Magnus Olstad Hansen: Well, no, I only have this problem.
    Tazkir: Thank you for contacting Adobe. Good Bye.

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