GPU sniffer
A lot of times I can;t start After Effects CC because of a GPU Sniffer error, and I have an Nvidia Quadro 4000, which is an aapproved card. I'm nopt sure if the card is even recoginized.
Preferences --> Previews --> Advanced. If your card is recognized, it is listed there properly. The rest we can't tell. You have not provided any detailed system info, including what nVidia driver version you use for instance.
Mylenium
Similar Messages
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PS6b1: "The GPU Sniffer Crashed" Win7 X64
PS CS6B1 reports "Photoshop detected an error in your display drive" and disables GPU settings when running on Win7 x64 system with Asus EAH 6970 (AMD Radeon 6970) graphics card. I verfied that the latest Asus/AMD drivers are installed and working properly.
Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3200 MHz
Built-in memory: 24566 MB
Free memory: 18591 MB
Memory available to Photoshop: 22238 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
The GPU Sniffer crashed on 3/24/2012 at 8:27:58 AM
Display: 3
Display Bounds:= top: 146, left: 2560, bottom: 1226, right: 4480
Display: 2
Display Bounds:= top: 178, left: -1920, bottom: 1258, right: 0
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
No video card detected
Serial number: Tryout Version
Application folder: E:\programs\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: E:\scratch\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 1.82T, 1.70T free
Required Plug-ins folder: E:\programs\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: E:\programs\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1642
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 5,0,10,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Collada 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Maximum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mean 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Measurement Core 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Median 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
MMXCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Picture Package Filter 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Range 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Variations 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
WIA Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Camera Raw 7.0
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEWhat display driver version do you have?
Try this: Go to the ATI web site (really, it's the AMD web site), and locate and download/install the latest Catalyst package for your hardware and OS (if memory serves, it's 12.3).
-Noel -
My copy of Photoshop CS6 is crashing after startup. I got a crash log and noticed that it says that "The GPU Sniffer crashed". My computer specs are:
Windows 7 64-bit
Photoshop CS6 (64-bit)
Nvidia GeForce 9800 GTX+You have a third party driver that has a bug in it. And yes, After Effects and other applications that use the GPU do require updated video card drivers, or else they just blacklists the card as not working.
Photoshop is working correctly. But your third party video card driver has a bug that prevent it from working correctly. To fix the video card driver, you need to update the driver to pick up the bug fixes made to the driver.
This is not a Photoshop flaw, this is just a bug in your video card driver.
The only thing Adobe can do is blacklist your card and disable all GPU features when using that video card. But we can't do that because the card is working for other users who have up to date drivers for their card.
Bottom line: your current video card driver software has a crashing bug in it, and needs to be updated to fix that bug. -
I am having a problem with my GTX 275 video card with PP 5.5.
It works with my PP 5, but doesn't with my PP 5.5. I am trying to debug the problem by using GPU Sniffer, but when I try running it, the results run by quickly and the window closes. I tried hitting the Pause, but I am unable to time it to see the whole message.
How do I see the results of GPU Sniffer?
ThanxThank you, Bill.
I had a little trouble relearning how to use DOS with the CMD window.
I had to change directory cd C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\
Then execute by typing GPUSniffer <return>
I found out my CUDA driver is too old for CS5.5 although it still works for my CS5.
I upgraded my NVidea driver and now everything works. -
Disable GPU features / GPU Sniffer through install?
Hello!
New to Adobe and this community, apologizes in advance if placed in the wrong forum.
I am looking to deploy Photoshop CS6 in an enterprise environment. We have a number of clients which meet the requirements of the program, but do not have the video memory to utilize the graphics accelerated features. I've been asked to research disabling the GPU features (or the GPU sniffer) at the install process to avoid the user experience of the pop up. Is there a customization tool or have any users found a work around for this scenario? I have read the sticky here, and also came across a user submitted solution here which I thought might work but is not an option in our environment.
Challenge: GPU Sniffer pops up notice of disabled features when first run with new user on clients that do not meet GPU acceleration specs.
Goal: Avoid/remove pop up, either by customization of installation, of modification of preferences post install from centralized management.
Again, many thanks for taking a look and any feedback you can provide!Thanks for the answer. I understand completely.
I apologize if I seemed forward for asking. I have perhaps an oversensitivity, as I once was at the mercy of a corporate IT department that was staffed by, shall we say, technically-challenged folks who made - without fail - penny-wise and pound-foolish decisions. I ended up cutting my engineering department off from them completely, and after outfitting my group with Really Great workstations 20 software engineers began putting out the work of 40. It's amazing what an investment in one's employees can net.
Something did actually dawn on me that could possibly be helpful... When I set up test systems here (I use virtual machines for a lot of testing), I have been successful in developing an initial set of Photoshop parameters, then just copying all the files and subfolders in the following folder. Voila, Photoshop comes up with the same setup as the source system.
C:\Users\NoelC\AppData\Roaming\Adobe\Adobe Photoshop CC\Adobe Photoshop CC Settings
Perhaps you could develop Photoshop settings that could then be copied to the target environments before Photoshop is run.
-Noel -
After Effects Crashing at startup due to GPU sniffer
Hey Everyone,
Just downloaded the trail version for After Effects CC 2014 and it's having problems.
Every time it starts up it fails at the splash page with the following error: <GPUManager> <2> Sniffer Result Code: 3
I've checked everywhere and everyone says this is a mac problem with Cuda Drivers to blame. I have no Cuda drivers, I'm on windows 7, I have a 630 GT card installed (I know it's the office computer).
Anybody have any insight?
Thanksbrashen_trell wrote:
I have no Cuda drivers...I have a 630 GT card installed
But... if this is your card, you SHOULD. That card supports CUDA. -
Trying to run GPU sniffer .exe with CMD but it cannot find the Adobe folder.
Hi there.
I am trying to get Hardware acceleration on Adobe premiere pro. Ive done this a few times before no problem. I do this by typing this into cmd.
cd:\Program Files
then \Adobe but whenever I type that in I get "
'\Adobe' is not recognized as an internal or external command,
operable program or batch file."
It does the same thing when I copy the directory from Explorer directly into cmd.
I am running Windows Seven Professional and Adobe Premiere Pro CS6.Cuda Hack
CS6 - minimum 1GB video ram
PC - add:
(Your card name) example: GeForce GTX 680
to this list:
C:\Program Files\Adobe\Adobe Premiere Pro CS6\cuda_supported_cards.txt
(or simply delete the cuda_supported_cards.txt file)
mac:
How To Enable GPU Cuda in Adobe CS6 for Mac
http://www.vidmuze.com/how-to-enable-gpu-cuda-in-adobe-cs6-for-mac/ -
This app is runner on my Microsoft surface. It uses 30% of my cpu causing the fan to run. Is this app required or is there a way to disable it.
Looks like the driver update solved the problem.
I had to upgrade to Mountain Lion as my OSX was version 10.7.5, and the 304 driver required 10.8
I can now use CUDA in AE and Premiere.
Thanks for the help. -
AE error : GPU Manager sniffer result code 3
Hello everyone !
I'm French so sorry if my English is bad !
I've just installed after effect CC and media Encoder CC, but while it's starting, I get an error message !
<5840> <GPUManager> <2> Sniffer Result Code: 3
My Pc configuration is :
Geforce GTX 970M
Intel(R) Core(TM) i7-4710MQ CPU @2.50GHz
8go RAM
Service Pack 1 - Windows 7 x64 "Familiale Premium" (I don't know the name in English sorry)
Hard drive - 1 to
All the software are up-to-date ! (as you can see on my Screenshot)
Thanks for your help !The most frequent cause for GPU sniffer codes on machines that run Windows 7 is when Service Pack 1 is not installed. Please check again to make sure that Service Pack 1 and all relevant Windows updates have been installed.
After that, update your graphics card driver. -
FAQ: What features use the GPU and how do I troubleshoot GPU issues?
Photoshop CS6 GPU FAQ
Introduction
This document provides a quick reference guide to video card usage in Photoshop. Some features require a compatible video card to work; if the video card or its driver is defective or unsupported, those features will not work at all. Other features use the video card for acceleration and if the card or driver is defective those features will run more slowly.
Mercury Graphics Engine
The Mercury Graphics Engine (MGE) represents features that use video card, or GPU, acceleration. In Photoshop CS6, this new engine delivers near-instant results when editing with key tools such as Liquify, Warp, Lighting Effects and the Oil Paint filter. The new MGE delivers unprecedented responsiveness for a fluid feel as you work.
MGE is new to Photoshop CS6, and uses both the OpenGL and OpenCL frameworks. It does not use the proprietary CUDA framework from nVidia.
In order to use MGE, you must have a supported video card and updated driver. If you do not have a supported card, performance will be degraded. In most cases the acceleration is lost and the feature runs in the normal CPU mode. However, there are some features that will not work without a supported video card.
GPU features added in Photoshop CS6
Adaptive Wide Angle Filter (compatible video card required)
Liquify (accelerated by compatible video card with 512MB VRAM, GPU mode unavailable on Windows XP)
Oil Paint (compatible video card required)
Warp and Puppet Warp (accelerated by compatible video card, GPU mode unavailable on Windows XP)
Field Blur, Iris Blur, and Tilt/Shift (accelerated by compatible video
card supporting OpenCL, GPU mode unavailable on Windows XP)
Lighting Effects Gallery (compatible video card required with 512MB
VRAM, unavailable on Windows XP)
New 3D enhancements (3D features in Photoshop require a compatible video card with 512MB VRAM, unavailable on Windows XP):
Draggable Shadows
Ground plane reflections
Roughness
On-canvas UI controls
Ground plane
Liqht widgets on edge of canvas
IBL (image based light) controller
* Note that all 3D features are unavailable on Windows XP in Photoshop CS6
GPU features added in previous versions of Photoshop
Scrubby Zoom. See Zoom continuously
Heads Up Display (HUD) color picker. See Choose a color while painting
Color sampling ring. Choose colors with the Eyedropper tool
Brush dynamic resize and hardness control. See Resize or change hardness of cursors by dragging
Bristle Brush tip previews. Bristle tip shape options
Rule of thirds crop grid overlay. Crop images
Zoom enhancements. Smooth display at all zoom levels and temporary zoom. See Zoom continuouslyTemporarily zoom an image
Animated transitions for one-stop zoom.
Flick-panning.
Rotate the canvas. Use the Rotate View tool
View nonsquare pixel images. Adjust pixel aspect ratio
Pixel grid. Hide the pixel grid
Adobe Color Engine (ACE).
Draw Brush tip cursors. Resize or change hardness of cursors by dragging
Adobe Bridge GPU features
Preview panel
Full-screen preview
Review mode
See Preview and compare images in Adobe Bridge CS6 Help for information on all of these features.
GPU/OpenGL preferences in Photoshop CS6
The advantages of using a compatible video card (GPU) with Photoshop are that you can experience better performance and more features. Problems can occur if you have an older video card with limited VRAM or if you use other programs at the same time as Photoshop that use the GPU.
Choose Edit > Preferences (Windows) or Photoshop > Preferences (Mac OS).
In the Performance panel, make sure Use Graphics Processor is selected in GPU Settings.
Click Advanced Settings and specify the following options:
Mode > Basic
Mode > Normal
Mode > Advanced Provides the benefits of Normal mode as well as newer OpenGL advances that can result in improved performance.
Use Graphics Processor to Accelerate Computation
Use OpenCL Uses the GPU to accelerate the new blur filters (Field Blur, Iris Blur, and Tilt-Shift) – OpenCL will only be available on newer GPUs that support OpenCL v1.1 or higher
Anti-Alias Guides And Paths Allows the GPU hardware to smooth the edges of drawn guides and paths.
30 Bit Display (Windows only) Allows Photoshop to display 30 bit data directly to screen on video cards that support it
Quick GPU Troubleshooting Steps
You can experience problems such as artifacts, errors, and crashes if there are incompatibilities between Photoshop and the display components that access the GPU.
If you experience crashes, incorrectly rendered windows or objects, redraw issues, or performance issues while running Photoshop, first determine whether OpenGL is causing the problem.
Turn off OpenGL.
Choose Edit > Preferences (Windows) or Photoshop > Preferences (Mac OS).
In the Performance panel, uncheck Use Graphics Processor. Click OK.
Restart Photoshop, and perform the same function.
If the problem recurs while OpenGL Drawing is disabled, OpenGL is not the cause. For additional troubleshooting, see Troubleshoot system errors and freezes | Adobe software on Windows (cpsid_82252) or Troubleshoot system errors and freezes | Adobe software on Mac OS 10.x (cpsid_82414).
If the problem resolves, proceed with the rest of the troubleshooting steps to fix OpenGL.
Make sure that you're using the latest update of Photoshop.Updates fix bugs and issues.
Update the display driver.Updated display drivers can fix many issues, such as crashing, incorrectly rendered objects, and performance problems. Determine what video card you have and go directly to the manufacturer's website (nVidia or ATI/AMD) and download the latest driver. (Note: Simply doing a Windows Update is does not guarantee you are using the latest driver. You must go directly to the nVideo or ATI/AMD websites to get the absolute latest driver.) After you update your driver, turn on Use Graphics Processor in Photoshop preferences.
Reset preferences.
Resetting preferences returns OpenGL settings to their default status. Reset Photoshop preferences by pressing and holding Shift+Ctrl+Alt (Windows) or Shift+Option+Command (Mac OS) immediately after you start Photoshop.
Click Yes when asked if you want to delete the Adobe Photoshop Settings File.
Retry the function that caused the problem.
Change the OpenGL mode to Basic.
Setting the OpenGL mode to Basic uses the least amount of GPU memory and the most basic GPU feature set.
Close all documents.
Choose Edit > Preferences (Windows) or Photoshop > Preferences (Mac OS)
In the Performance panel, click the GPU Settings Advanced Settings button.
Choose Mode > Basic
Restart Photoshop.
If this solution resolves the problem, switch to Normal mode. See if the issue recurs. If the issue recurs, return to Basic mode.
Note: If you’re changing GPU preferences to troubleshoot a problem, re-launch Photoshop after each change.
If you are using more than one video adapter, remove the additional cards.
Multiple video adapters can cause problems with GPU accelerated or enabled features in Photoshop. It's best to connect two (or more) monitors into one video adapter. If you have to use more than one video adapter, make sure that they are the same make and model. Otherwise, crashes and other problems can occur in Photoshop.
Note: Using two video adapters does not enhance Photoshop's performance.
Check your Cache Levels setting.
If you've set your Cache Levels to 1 in Photoshop preferences, you can experience performance issues with GPU features. Reset Cache Levels to the default setting, which is 4.
Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences (Mac OS)
In the Performance panel, choose Cache Levels > 4.
The GPU Sniffer
To help guard against Photoshop crashes related to bad GPU hardware or drivers, Photoshop employs a small program called the GPU Sniffer. Every time Photoshop is launched, Photoshop launches the sniffer. The sniffer runs rudimentary tests of the GPU and reports the results to Photoshop. If the sniffer crashes or reports a failure status to Photoshop, Photoshop will not use the GPU. The Use Graphics Hardware checkbox in the Performance panel of the Preferences will be unchecked and disabled.
The first time the sniffer fails, Photoshop will display a dialog indicating that it has detected a problem with the GPU. On subsequent launches the dialog will not appear unless the Photoshop preferences are reset.
If the user corrects the problem, either by replacing the video card or by updating the driver, then the sniffer will pass on the next launch and the Use Graphics Hardware checkbox will be enabled and returned to its previous state (enabled or disabled).
Tested video cards for Photoshop CS6
Adobe tested the following video cards before the release of Photoshop CS6. This document lists the video card by series. While the minimum amount of VRAM supported on video cards for Photoshop CS6 is 256MB, some features require 512MB of VRAM to be enabled.
Note: Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model. (Laptop and desktop versions have slightly different names.)
nVidia GeForce 8000, 9000, 100, 200, 300, 400, 500 series
nVidia Quadro 400, 600, 2000, 4000 (Mac & Win), CX, 5000, 6000
AMD/ATI Radeon 2000, 3000, 4000, 5000, 6000, 7000 series
AMD/ATI FirePro 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900
Intel Intel HD Graphics, Intel HD Graphics P3000, Intel HD Graphics P4000
Note: ATI X1000 series and nVidia 7000 series cards are no longer being tested and are not officially supported in CS6 – some basic GL functionality may be available for both these cards.
Note: 3Dand some Open GL features are disabled on Windows XP, as stated on : http://labs.adobe.com/technologies/photoshopcs6/I've had several timeout since the pings were started. Got a some response times > 1ms (nothing greater than 7 or 8ms), but no timeouts.
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Photoshop Crashes after GPU Upgrade
I just recently upgraded my GPU from an nVidia GTX 460 to an AMD Radeon R9 290, and since then I've been experiencing problems with Photoshop.
Just after I upgraded my GPU, I did a clean uninstall of my old drivers, installed my new drivers (which I also updated to the latest version [13.12] just today), and tried using Photoshop.
At first, I was prompted with an error dialog saying that Photoshop could not detect my graphics card, so it has disabled OpenGL support.
I ignored the error, and proceeded to editing an image, but after a few actions Photoshop crashed, prompting me with the 'Photoshop has stopped working' windows dialog.
After restarting Photoshop, I went to Edit -> Preferences -> Performance and checked the GPU Settings box, which was now grayed out.
When hovering over it, Photoshop displayed a notification saying that there is a problem with my Display Driver, and that I should re-install it.
I re-installed my graphics driver, tried several different versions too, re-installed Photoshop, did a clean uninstall (with the help of the Adobe Clean tool) and re-install, but none of these actions helped.
While I was in safe mode (for cleaning up my GPU drivers), I launched Photoshop and realized that even though it told me that there was an error with my drivers, it would work just fine, without crashing after executing a few actions.
I also checked the Help -> System Info dialog for possibly obtaining additional information about the error, but the only relevant thing I can see is 'The GPU Sniffer crashed on XX/XX/XXXX at XX:XX:XX'.
I find this weird, because when I manually run the sniffer, it simply exits after printing 'snifferStart="XXXX-XX-XX_XX:XX:XX"'.
The last thing I tried doing was renaming sniffer.exe to something different.
This resulted in Photoshop re-enabling the GPU Settings box (but obviously saying that there is no GPU detected), and getting rid of the weird crashes.
However, it also resulted in various other glitches, like the main view not updating, the layer previews not properly working, etc.
Finally, I should note that I tried using both Photoshop CS6 (which I initially had installed), and a trial version of Photoshop CC.
My system specs are the following:
OS: Windows 8.1 (64 bit)
RAM: 16GB DDR3
CPU: Intel i5 3570K
GPU: AMD Radeon R9 290
Secondary GPU (Onboard): Intel HD 4000 Series
Currently Installed Photoshop Version: Photoshop CC 14.1.2 (x64)
Any help would be greatly appreciated.
Thanks in advance!I noticed the same problem if I had my two R9 290s in Crossfire mode. If I turn off Crossfire, I get no error.
HOWEVER, as I have just upgraded from 2 GTX580s, and I do a lot of professional digital painting, I noticed using my Wacom Intuos5 (I usew the Cintiq 24HD with GTX580 at work), there was heaps of lag in painting with a standard brush. If I just did a slow stroke, the 'paint' would be lagging behind the brush 5-10mm onscreen. I tried setting the 'Use Graphics Processor' down to Normal and Basic, and it got worse. I turned 'Use Graphics Processor' off completely and there is no real discernible lag, feels very natural as with the Nvidia cards. However, because this is turned off, I loose any GPU 'accelerated' advantages like animated zoom etc.
My setup:
Catalyst Software Suite: 13.12
Display Driver ver. 13.11
OpenGL(tm) Driver ver. 6.14.10.12618
Catalyst Control Center ver. 2013.1206.1603.28764
i7 2600K @ 4428Mhz | Asus p8z68 Deluxe | 8GB RAM | 2 x Gigabyte R9 290 | X-Fi Ti | 5TB | Silverstone Strider 1500W | SilverStone FT02B Fortress | Win7 64bit | ASUS VG236H 23" 3D LCD x 3 | Logitech G19 KB and G9 Mouse -
Help!
I am currently running Photoshop CC on an Asus G73JH (i7 Q720 @ 1.60Ghz), 6 GB of Ram, Windows 7 Professional.
The video card is the ATI Mobility Radeon HD5870 (1GM dedicated VRAM).
The BIOS and vBIOS are both current.
The ATI driver is current: 8.683.0.0, dated 12/17/2009.
However, everytime I start Photoshop CC, I get the following message:
3D features require a minimum of 512MB of vRam. Photoshop has detected less than that on your system.
Under Help, System Info, it says that the GPU sniffer has crashed:
Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 1596 MHz
Built-in memory: 6063 MB
Free memory: 3525 MB
Memory available to Photoshop: 5261 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
The GPU Sniffer crashed on 11/23/2013 at 8:22:59 PM
Display: 1
Display Bounds: top=0, left=0, bottom=900, right=1600
Display: 2
Display Bounds: top=0, left=1600, bottom=768, right=2966
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
Serial number: 96040375523092903048
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\KEVINT~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 446.2G, 376.7G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/07/14-12:09:50 79.543790 79.543790
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/03/03-12:10:08 5.0.13 79.533484
AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/07/14-12:09:50 79.543790 79.543790
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50) 1.000000
ARE.dll ARE 2013/07/14-12:09:50 79.543790 79.543790
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/07/14-12:09:50 79.543790 79.543790
BIBUtils.dll BIBUtils 2013/07/14-12:09:50 79.543790 79.543790
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/07/14-12:09:50 79.543790 79.543790
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/03/21-12:10:31 79.535742 79.535742
FileInfo.dll Adobe XMP FileInfo 2013/03/19-12:09:02 79.151561 79.151561
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.116
JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/06/11-12:08:08 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.1.2 (14.1.2 x001)
Accented Edges 14.1.2
Adaptive Wide Angle 14.1.2
Angled Strokes 14.1.2
Average 14.1.2 (14.1.2 x001)
Bas Relief 14.1.2
BMP 14.1.2
Camera Raw 8.2
Camera Raw Filter 8.2
Chalk & Charcoal 14.1.2
Charcoal 14.1.2
Chrome 14.1.2
Cineon 14.1.2 (14.1.2 x001)
Clouds 14.1.2 (14.1.2 x001)
Collada 14.1.2 (14.1.2 x001)
Color Halftone 14.1.2
Colored Pencil 14.1.2
CompuServe GIF 14.1.2
Conté Crayon 14.1.2
Craquelure 14.1.2
Crop and Straighten Photos 14.1.2 (14.1.2 x001)
Crop and Straighten Photos Filter 14.1.2
Crosshatch 14.1.2
Crystallize 14.1.2
Cutout 14.1.2
Dark Strokes 14.1.2
De-Interlace 14.1.2
Dicom 14.1.2
Difference Clouds 14.1.2 (14.1.2 x001)
Diffuse Glow 14.1.2
Displace 14.1.2
Dry Brush 14.1.2
Eazel Acquire 14.1.2 (14.1.2 x001)
Embed Watermark 4.0
Entropy 14.1.2 (14.1.2 x001)
Extrude 14.1.2
FastCore Routines 14.1.2 (14.1.2 x001)
Fibers 14.1.2
Film Grain 14.1.2
Filter Gallery 14.1.2
Flash 3D 14.1.2 (14.1.2 x001)
Fresco 14.1.2
Glass 14.1.2
Glowing Edges 14.1.2
Google Earth 4 14.1.2 (14.1.2 x001)
Grain 14.1.2
Graphic Pen 14.1.2
Halftone Pattern 14.1.2
HDRMergeUI 14.1.2
IFF Format 14.1.2
Ink Outlines 14.1.2
JPEG 2000 14.1.2
Kurtosis 14.1.2 (14.1.2 x001)
Lens Blur 14.1.2
Lens Correction 14.1.2
Lens Flare 14.1.2
Liquify 14.1.2
Matlab Operation 14.1.2 (14.1.2 x001)
Maximum 14.1.2 (14.1.2 x001)
Mean 14.1.2 (14.1.2 x001)
Measurement Core 14.1.2 (14.1.2 x001)
Median 14.1.2 (14.1.2 x001)
Mezzotint 14.1.2
Minimum 14.1.2 (14.1.2 x001)
MMXCore Routines 14.1.2 (14.1.2 x001)
Mosaic Tiles 14.1.2
Multiprocessor Support 14.1.2 (14.1.2 x001)
Neon Glow 14.1.2
Note Paper 14.1.2
NTSC Colors 14.1.2 (14.1.2 x001)
Ocean Ripple 14.1.2
Oil Paint 14.1.2
OpenEXR 14.1.2
Paint Daubs 14.1.2
Palette Knife 14.1.2
Patchwork 14.1.2
Paths to Illustrator 14.1.2
PCX 14.1.2 (14.1.2 x001)
Photocopy 14.1.2
Photoshop 3D Engine 14.1.2 (14.1.2 x001)
Photoshop Touch 14.0
Picture Package Filter 14.1.2 (14.1.2 x001)
Pinch 14.1.2
Pixar 14.1.2 (14.1.2 x001)
Plaster 14.1.2
Plastic Wrap 14.1.2
PNG 14.1.2
Pointillize 14.1.2
Polar Coordinates 14.1.2
Portable Bit Map 14.1.2 (14.1.2 x001)
Poster Edges 14.1.2
Radial Blur 14.1.2
Radiance 14.1.2 (14.1.2 x001)
Range 14.1.2 (14.1.2 x001)
Read Watermark 4.0
Reticulation 14.1.2
Ripple 14.1.2
Rough Pastels 14.1.2
Save for Web 14.1.2
ScriptingSupport 14.1.2
Shake Reduction 14.1.2
Shear 14.1.2
Skewness 14.1.2 (14.1.2 x001)
Smart Blur 14.1.2
Smudge Stick 14.1.2
Solarize 14.1.2 (14.1.2 x001)
Spatter 14.1.2
Spherize 14.1.2
Sponge 14.1.2
Sprayed Strokes 14.1.2
Stained Glass 14.1.2
Stamp 14.1.2
Standard Deviation 14.1.2 (14.1.2 x001)
STL 14.1.2 (14.1.2 x001)
Sumi-e 14.1.2
Summation 14.1.2 (14.1.2 x001)
Targa 14.1.2
Texturizer 14.1.2
Tiles 14.1.2
Torn Edges 14.1.2
Twirl 14.1.2
Underpainting 14.1.2
Vanishing Point 14.1.2
Variance 14.1.2 (14.1.2 x001)
Variations 14.1.2 (14.1.2 x001)
Water Paper 14.1.2
Watercolor 14.1.2
Wave 14.1.2
Wavefront|OBJ 14.1.2 (14.1.2 x001)
WIA Support 14.1.2 (14.1.2 x001)
Wind 14.1.2
Wireless Bitmap 14.1.2 (14.1.2 x001)
ZigZag 14.1.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Adobe Exchange
Installed TWAIN devices: NONEYou gpu dirver is way out of date. You state The ATI driver is current: 8.683.0.0, dated 12/17/2009. You should be using catalyst 13.9 that came out about 3 months ago. Anything less than 13.4 would be trouble.
You need to get driver from ATI website, not MS. -
Can CS6 exploit the GPU on my desktop when accessed from my laptop with RDP?
Just to clarify further: both machines running windows 7 professional or better (so the full version of RDP is available), and CS6 runiing on the desktop, accessed from my laptop.
As the GPU is being used as a compute resource, will CS use the desktop GPU for acceleration?
sad day if not - I am considering ditching expensive laptops and use a medium spec laptop together with a good gutsy desktop (which is about 1/3rd the price / performance) as I have a good network to run over at home.The water is somewhat muddied. I have only a Windows 7 and Windows 8 system to try it with at the moment.
This is what I got when I RDP'd into a Windows 8 VM from Windows 7:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 4
Processor speed: 3159 MHz
Built-in memory: 4095 MB
Free memory: 3104 MB
Memory available to Photoshop: 3466 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
The GPU Sniffer crashed on 8/21/2012 at 5:33:29 PM
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1600
No video card detected
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\TEMP\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 159.7G, 134.6G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: \\Noelc4\c\DEV\ProDigital\trunk\plugins\Output\Win\LastBuild\x64\
I have Photoshop working okay on the above system using the OpenGL VMware provides when I log directly into the console...
I don't think the above failure says anything definitive one way or another what's up with your particular request yet, though it does tell me I need to do some additional testing to try to understand what's happening so that I know how my own products are going to behave in this situation.
I have a Windows 7 VM I can test with. Watch this space...
-Noel -
The Photoshop CS6 GPU FAQ says the following nVidia GPUs are supported
nVidia GeForce 8000, 9000, 100, 200, 300, 400, 500 series
A new computer I am considering has a 600 series GPU. Does that mean PS CS6 won't support this new computer? Will the GPU Sniffer determine it's not a supported GPU and just not use it? Hard to believe the software won't use it.It depends on what you use it for. HD video editing and large image files, or just run of the mill stuff. Do recommend 1 gig VRAM, but only need moderate priced card.
Here is a link for rating cards. A score of 1000 is great for almost anything. Over that you do not need unless a gamer.
http://www.videocardbenchmark.net/ -
After Effects reports only 2GB of RAM for Mac Pro AMD D700 GPU
Using After Effects CC 12.2 on Mac Pro 2013.
When I go to After Effects>Preferences>Previews>GPU Information the app reports that my system has an AMD D700 GPU for OpenGL. This is fine, however, it also states that the Total Memory is 2.00 GB, which is well below the 6GB of VRAM the GPU is supposed to have. Any ideas why this is happening?I found an interesting post about enabling the GPU in CS6, the GPU Sniffer application embedded within Adobe Premiere CC reports the new Mac Pro video cards as:
--- OpenGL Info ---
Vendor: ATI Technologies Inc.
Renderer: AMD Radeon HD - FirePro D700 OpenGL Engine
OpenGL Version: 2.1 ATI-1.20.11
GLSL Version: 1.20
Monitors: 2
Monitor 0 properties -
Size: (0, 0, 2560, 1440)
Max texture size: 16384
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
Monitor 1 properties -
Size: (2560, 0, 2560, 1440)
Max texture size: 16384
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
--- GPU Computation Info ---
Found 2 devices supporting GPU computation.
OpenCL Device 0 -
Name: AMD Radeon HD - FirePro D700 Compute Engine
Vendor: AMD (Apple platform)
Capability: 1.2
Driver: 1.2
Total Video Memory: 6144MB
OpenCL Device 1 -
Name: AMD Radeon HD - FirePro D700 Compute Engine
Vendor: AMD (Apple platform)
Capability: 1.2
Driver: 1.2
Total Video Memory: 6144MB
Running the same GPU Sniffer application embedded in After Effects CC reports the video card specifications as:
Texture memory: 2047
Vendor string: ATI Technologies Inc.
Renderer string: AMD Radeon HD - FirePro D700 OpenGL Engine
Version string: 2.1 ATI-1.20.11
OpenGL Version: 2.1
Has NPOT support: TRUE
Has Framebuffer Object Extension support: TRUE
Has Shading Language support: TRUE
Started compilation of GLSL shaders
Successfully finished compilation of GLSL shaders
Ignoring SM4.0 check for cards on mac
Return code: 3
Is it a problem with the GPU Sniffer application?
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