Gradient window not functioning

Recently I've noticed a problem with my gradient window that I've not been able to fix.  I've included screen grabs to better illustrate my problem.
1) The box is selected and a gradient is applied.  Sliders are present. Everything looks fine.
2) Sliders are adjusted. Gradient is unaffected.
3) Sliders are adjusted again. Gradient is unaffected.  Sliders realize their own futility and leave out of frustration.
The gradient tool works just fine and I can get by using that for now, but I prefer to use the gradient window seeing as though certain clients use gradients in a manner which makes the gradient tool rather unwieldy and awkward and I can't go to them and say "you're dumb and also stop doing that please".  I really really wish I could.  It would solve so many other problems.
I've tried uninstalling Illustrator entirely and re-installing it with no changes to the situation.  As far as I know, this is the only issue I have and nothing else has been affected.
What could cause this and/or how could I go about fixing it?

esheets,
Presuming it is happening with any document (and that you are no trying many time in the same, possibly corrupt, file), you may consider going even further to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
The gradient looks a bit funny, stronger transitions at the ends, as if there were a gradient stop (square) in the middle and the top sliders to the sides (away from 50%).

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