Grandson downloaded a game without my permission

can I get my money back?

Maybe. You'll need to talk with iTunes Billing.
https://www.apple.com/emea/support/itunes/account/
But FYI: Usually, all purchases are final.
http://www.apple.com/legal/internet-services/itunes/us/terms.html

Similar Messages

  • HT1904 My grandson downloaded some games without my knowledge.  I want to return them.  Is that possible?

    Can I return apps purchased by grandson without my knowledge?

    All purchases are considered final, but you could try contacting iTunes support and asking for help (they may or may not give you a refund / credit) : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • How to download asphalt8 game without wifi?

    How to download asphalt8 game without wifi?

    You download it to your computer and sync it to the phone via iTunes. If it's over 100 MB, you can NOT download it directly from the app store without WiFi.

  • How can I re-download my game without losing the data?

    My data is saved on iCloud, but how do I re-download my games again without starting all over? On my device or desktop?

    Product updates
    The above link will take you to the Adobe Product updates site. From there you should be able to find the appropriate download for the version of Lightroom you purchased.
    If you purchased the Photographers package subscription for Photoshop CC and Lightroom you would have to download through the Adobe Creative Cloud Application Manager.

  • How do I download free games without creditcard

    Every time I update or download a game is say I need a credit card

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
     Cheers, Tom

  • How can i contact useless iTunes to get back previous purchases that they won 't give me back because somebody accessed my account and downloaded some product without my permission. I have sent severeal emails rung apple but nobody will return my emails.

    how can i contact itunes to get back my previous products i have purchased. I have emailed them several times but they won 't return my emails.

    iTunes support is online only. E-mail them again.  Realize they may not necessarily respond immediately.
    Of course if you had your purchases backed up on a hard drive you wouldn't need to contact them at all and they could be back on your computer in a matter of minutes.

  • TS5366 My grandson made a purcase on my account without my permission, my paypal acct had an expired debit card on file and the charge went thru anyway, making my checking acct go negative. How can I get this charge reversed?

    My grandson made a purchase without my permission using my paypal account that has an expired debit card info. and the charge went thru anyway making my checking account go negatve. How can I get this charge reversed?

    Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If the purchase was made on an iOS device then to try and stop it happening again you can use Settings > General > Restrictions to turn off in-app purchases, and you can require your password to be entered for every download.

  • How to dowmload free games without using credit card info ?

    How do I download free games without having to enter credit card info??

    See Apple article below.
    http://support.apple.com/kb/HT2534

  • Can't download video games because of new Software.

    Well I have not played my game World of Warcraft for a while, and I bought a new Macbook Pro on Apr 13 2012. It won't let me download these older games that ive owned since atleast 2 years ago including these specific games, Diablo II, Warcraft III, Starcraft II and World of Warcraft plus all expansions. Because of the new software how do I download these games without buying new ones. Am I able to buy the old software that these games could run on? If so how, and what software?

    Apple updated the operating system to 10.7 and as a result, Rosetta/PPC based programs that 10.6 ran in Rosetta won't work anymore.
    Not only that some are not bothering to update or come out with new versions because Apple changes the OS too often and they can't make a profit on our small market share.
    So if you want to play 3D games, a Win 7 64 bit gaming tower with 4GB or RAM expandable, this way you can play all you want for 10 years on Windows 7 and replace the video card with newer ones to play the latest games.
    http://www.cbscores.com/index.php?sort=ogl&order=desc
    Sorry, that's the way it is.

  • My  itunes account insists i have a balance to perform updates on my apps and download "free" games...this has only started in the last week....how do i stop this from happening?

    in the last week my itunes account will not update my apps or allow me to download "free" games without a balance....why?

    in the last week my itunes account will not update my apps or allow me to download "free" games without a balance....why?

  • How can i re-download a game i have already paid for

    I bought Cut the Rope and later everything on my Ipod was deleted. When I went to restore my content the game was not in my I-tunes. How can i re-download this game without having to pay for it again.

    If in the USA orother places where Cloud has been rolled out:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, apps can be redownloaded/repurchased at no cost as long as you are signed into the same iTunes account that originally purchased them.

  • What do I do if I had iPad password protected so no downloads could be done without my permission but now all of a sudden it is not asking for a password?

    So that my little grandson couldn't download games without my knowledge it always asked for my password.  All of a sudden this morning he downloaded four games before I even knew it.  How do I fix this?

    There is no CC without the cloud and that is that. For you activation issue rtefer to this:
    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • How do I put some kind of parental controls on my ipad 2? My 7 year old daughter just purchased, without my permission, $275 worth of in app purchases in Mall Stars game.  Any tips on how to reverse that purchase?

    How do I put some kind of parental controls on my ipad 2? My 7 year old daughter just purchased, without my permission, $275 worth of in app purchases in Mall Stars game.  Any tips on how to reverse that purchase?

    You can also contact itunes support and ask for a refund.
    expresslane.apple.com
    https://expresslane.apple.com/Issues.action

  • Today my daughter could download 2 aps on her phone without my permission.  We are part of family share and her settings show that she needs my permission to download anything.

    Today my daughter could download 2 apps on her phone without my permission.  We are part of family share and her settings show that she needs my permission to download everything.  How could she download the apps if I did not giver her permission.  I thought that was the point of family sharing in the cloud.

    Yes, Family sharing is almost not useable this way. Once you activate it you won't be able to load some of the best/essential apps even though they are free. But they are blocked by the Patriarch of the Family. :-(...
    I do not understand why this issue does not get bigger Attention? Does noone use familiy sharing yet? Or do they activate it right after they have loaded all those essential apps beforehand?
    http://dict.leo.org/#/search=patriarch&searchLoc=0&resultOrder=basic&multiwordSh owSingle=on

  • I'm furious about Apple downloading U2's new album to my mobile devices without my permission

    I'm absolutely furious that Apple has, without my permission or request, downloaded U2's new album "Songs of Innocence" to my mobile devices. I want to know how I can delete this from my devices permanently and without trace.

    Gtr910 wrote:
    I'm absolutely furious that Apple has, without my permission or request, downloaded U2's new album "Songs of Innocence" to my mobile devices. I want to know how I can delete this from my devices permanently and without trace.
    Tell Apple, not us.
    feedback
    Pete

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