Grant the Essbase application permission to user in Shared Services

Hi,
We got a problem in granting the Essbase permission to user using Shared Services. We are using Hyperion 9.3.1.
(1) We created an Essbase application + database through Essbase Administration Console, say TBC.Sales.
(2) Provision the Essbase "Server Access" + Essbase Application "Read" roles to a user.
(3) In Essbase Admin Console, we "Refresh Security from Shared Services".
However, the user still cannot see the Essbase Database in SmartView. Does anyone know how to fix the problem?

The problem is fixed with Essbase 9.3.1.3.0.5.

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Grant the Essbase application permission to user in Shared Services

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