Graphical issues with 2011 iMac and Lion

I have a 2011 27" iMac (core i7 and AMD Radeon HD 6970M 2GB) with 2 external displays, most of the graphical issues are present in the external displays but the menu bar, dock and volume popup all appeared distorted on the main display.
On the external display most apps look like this http://i.imgur.com/FQ0AJ.png
there are a few exceptions like steam, safari and itunes, these apps don't show any distortion apart from when being switched the the other displays though, almost all other apps apear disdorted (as shown in the image) on the external displays.
I never had these issues with Snow Leopard but as far as I can tell its some kind of graphics driver problem, don't know how this wasn't spotted in the beta..
More images:
http://imgur.com/bK3jBl&RSaix
http://imgur.com/bK3jB&RSaixl

I also have a 27 in iMac Core i7 3.4 with the 2GB Graphics Card.
I called apple care and informed them + I recorded a video of it happening with ScreenFlow and sent it to apple. Please call apple care and inform them so they escalate this issue.
When I called them they sent me a file to Capture the Data of my computer to see what happened and what caused it.
By the way this computer should be able to connect with 6 screens simultaneously.
Please if you are experiencing this issue write here to inform apple about and call apple care or see the genius bar.
Thanks

Similar Messages

  • Graphic Issues with Leopard - iMac 24" White GeForce 7300 GT

    Upon installing Leopard, I've noticed several graphics issues and general lag and delayed response with the interface. I'm running a 24" iMac 2.16ghz White early 2007, 3gb of RAM, with the GeForce 7300GT card. I have Time Machine disabled, and Spotlight has fully indexed.
    When installing Leopard, I did an "Erase and Install" and have manually installed my Applications after the Leopard install. I'm using only a few applications that are all "Leopard ready" and have a relatively clean system at this point. I have also cleaned the PRAM, per the recommendations in some of the threads ive read, which didn't seem to correct the issue in this case.
    It seems that any time I run any type of video or graphical application, such as Photo Booth, World of Warcraft, iChat, etc, I get a large amount of lag and slow response with the interface. Windows respond very slowly, and the applications freeze for 15-20 seconds. Even when not engaging any applications, opening folders in the finder as well as the dock appear to stall and respond very slowly.
    Aside from these issues, Leopard has performed very well and I have had no other issues. Quicklook and coverflow all seem to respond very quickly and smoothly. My guess is that it may be driver related as it seems to be centered around items that are engaging the video card, though it is strange how some graphical effects seem to work smoothly while others are rather choppy. I have been watching the Activity Monitor and there don't appear to be any processes that are sucking up CPU, and nothing obvious that may be reducing performance.
    I'm just curious if anyone else has noticed anything similar to this on similar hardware, or possibly may know what the culprit could be. My best guess, again, is that it could be the drivers or firmware with this specific hardware that I'm using.
    Thanks for your time

    I've had the same graphics issues with my white iMac 24 (serial no starts W8638), but with the GeForce 7600 card. AppleCare got me to do all the usual stuff (reset PRAM, clean Leopard install etc) but problems continued. The usual pattern is that after a while horizontal lines appear (usually in Safari) and things deteriorate form then on until there is so much pixellation that I have to turn off and back on.
    Yesterday I ran for several hours using SMCFanControl to set the fans to max and had no problems, so my suspicion is that the additional graphics requirements of Leopard are over-heating the graphics card or logic board.
    The Apple engineer took the machine away today and said they'll probably replace the logic board and graphics card (I think they can't change one without the other in the iMac?).
    Will be a few days but I'll report back on what repairs they make and whether they solve the problem. My fear is that any changes they make will have no effect if its a design problem and the card is just not up to the job without over-heating. Though it could be the card just needs a good clean
    Has anyone else tried increasing fan speed?

  • Re: Graphic Issues with Leopard - iMac 24" White GeForce 7300 GT

    I noticed the same issue. It's especially noticeable in Photo Booth. The video and sound don't sync up.

    I've had the same graphics issues with my white iMac 24 (serial no starts W8638), but with the GeForce 7600 card. AppleCare got me to do all the usual stuff (reset PRAM, clean Leopard install etc) but problems continued. The usual pattern is that after a while horizontal lines appear (usually in Safari) and things deteriorate form then on until there is so much pixellation that I have to turn off and back on.
    Yesterday I ran for several hours using SMCFanControl to set the fans to max and had no problems, so my suspicion is that the additional graphics requirements of Leopard are over-heating the graphics card or logic board.
    The Apple engineer took the machine away today and said they'll probably replace the logic board and graphics card (I think they can't change one without the other in the iMac?).
    Will be a few days but I'll report back on what repairs they make and whether they solve the problem. My fear is that any changes they make will have no effect if its a design problem and the card is just not up to the job without over-heating. Though it could be the card just needs a good clean
    Has anyone else tried increasing fan speed?

  • Ical syncing issues with iphone/imac after lion OS update.

    Hi All,
    I upgraded to lion and now have two issues with syncing my iphone and ipad to my imac.
    First issue is that calander entries created on the iphone/ipad do not appear in the imac calander after syncing.
    Second issue is that if I change an calander entry on my imac, the old entry and the new entry will show up on my iphone.  For example. I created an event and accidently clicked out of it before changing the name.  I then reopened that entry and changed the name and date. In my imac ical calender I only had one entry at the final date with the correct name.  When I synced my iphone and ipad however two events showed up on the iphone and ipad. The original "new event", and the event with the correct name and date.
    The same thing happened when I had the same event occuring for 5 days,  I manual copied the one event five times on the one day and then dragged them to the correct days in ical on my imac.  When I synced my iphone I had both the 5 entries on the one day, as well as the entries on the days I had dragged them to.
    In summary, now when I look at my calander in ical on my imac it looks great, but on my iphone it has all these extra entries. It is as though when it syncs it shows me all of my previous entries and changes, instead of the actual current calander.
    Any thoughts how I can get the imac and iphone icals to look the same?
    and in case you were wondering, I dont use Icloud.  I did set it up and turned it off after the duplicate entry problem that everyone has mentioned.  I dont have that duplicate entry issue anymore.
    Thanks
    Adrian

    From what your write, it is a little hard to tell, what exactly your problem is, though you may want to try the following, which helped me at time:
    step one:
    export all of your calendars one by one, including the one with entries giving you problems
    step two:
    erase all of your calendars and create a dummy character, check if syncing works with that one.
    reimport the previously exported calendars one by one, redoing the syncing routines.
    In the instances I had problems, I found that exporting and reimporting a calendar file usually did away with the problem
    Also, at least on my machines, turning on the birthday link to address book, created some problems, so you might want to try without that feature too.
    If you got everything working on one machine, another strategy can be to reinitiate syncing from that one, i.e. erase and reinstall the syncing process on the others. Just make sure you have an up to date back up of your entries.
    Dirk

  • Graphic issue with my Imac 27"

    Hi
    I have an issue with my graphic on my Imac 27", which has going on for 1 month now. If i start up the computer normally there will be a failure in the graphic after the Apple icon has disapperead, which means that I´m not able to see anything except some vertically/horizontally lines on the screen.
    BUT if I press down "Shift" while starting the computer and thereby start up in safe mode, then the graphic is perfect (unless a small rectangle which follows the mouse cursor) and I can use the computer almost normal. The sound is disabled, but perhaps that is part of running safe mode.
    Therefore it seems more like a software error than hardware error, since graphic is normal in safe mode. Recently (3 days ago) I got an information of free update to Yosemite and I thought that it would solve my problem if it was a software issue, but unfortunately the problem was exactly the same after the update, that I can only start the computer in safe mode.
    My Imac is from 2009 and is model A1312 with a ATI Radeon HD 4670 graphic card.
    Does anyone know this issue or can support me what to do?
    Thanks in advance - Ulrick, Denmark

    Hi Lomborg,
    If you are having an issue with the display of your iMac, I would suggest that you troubleshoot using the steps in this article - 
    Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Issues with Macbook Pro and Lion

    Hi Folks,
    Since I upgraded to Lion I have been having issues with Lion/Macbook Pro.
    On occassions whilst using my magic mouse the mouse will start highlighting everything, neither left or right clicking will alleviate this. The only option I have is to go to the Apple menu and right click to reveal it (left click does nothing). I then have to right click on restart which produces the restart window, I then have to press "enter" to reboot the Macbook.
    This issue originally started with 10.7.2 and I was hoping 10.7.3 would cure this issue, unfortunately this is not the case.
    I have tried using a Logitech wireless mouse to see if it is an issue with the Magic Mouse but the same happens.
    One issue which I have noted on the forums is that Lion does not like external monitors and I use a Dell 2209WA with the Macbook Pro in clamshell mode but not sure if this may have any link.
    I have tried everything I can find on the forums but to no avail and would be very grateful if anyone out there had similar issues or better had found a solution.
    Many thanks,
    Iain

    Your understanding of the problem seems correct to me. There's no way to fix it except to replace the logic board.

  • Sync issues with LR5/iMac and iPad (IOS 8.1)

    I have been using published folder to sync my photos with my iPad and iPhone, and for the past two years, it's been working fine but lately, something has gone awry. For some reason, now when I edit a photo in LR and it republishes the photo (as a jpeg), itunes simply doesnt see the phtot and it disappears from the folder on the ipad. Yes, the new publised photo is in the iMac and it appears just like the photos before and after it, but iTunes doesn't send it over. I have tried manually exporting these photos to a different folder to see if it will bring them over, but they still wont come. I've tried renaming as well, but still no luck; it's almost as if LR is creating some strange jpeg that iTunes cannot see.
    Any ideas?
    Thanks.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • 3D issues with 2007 iMac and Photoshop CS6

    Hi,
    Prior to the 13.1 Cloud member update, the 3D engine worked on my 2007 iMac with a 128VRAM video card. With the upgrade it no longer works. Is there a way to return to the pre-update state? From internet searches I performed, the card is soldered to the motherboard, and not easily upgradeable. I know I'm not the only Photoshop user who has this issue. Illustrator's 3D engine still works. Seems like the one for Photoshop should as well. Thanks for your consideration.

    Follow up: I was able to re-install the earlier version of Photoshop CS 6 on my computer.

  • TS2972 Connection Issues with Macbook, iMac, and Apple TV 3

    I have an Apple TV 3 (ATV3) and my iMac connects via Home Sharing just fine, but my MacBook running 10.6.8 doesn't show up, nor does it recognize the iMac in iTunes. All devices have Home Sharing turned on using the same AppleID. Any thoughts as to why my Macbook seems to be the odd one out?

    I had this problem earlier and was able to solve it by checking the display setting in the System Prefrences. This link will help you. http://documentation.apple.com/en/aperture/usermanual/index.html#chapter=B%26sec tion=4%26tasks=true

  • Issues with Photoshop cs3 and lion

    when i try and open my photoshop cs3 a message pops up saying I'm missing a java run time. i click the update bottom but it say there is no such software update. my question is why and are there any solutions?

    http://kb2.adobe.com/cps/905/cpsid_90508.html

  • Issues with iCloud synchronisation and contacts over two or more devices.  iTouch and iPad2 sync with different results from iMac.  Thoughts?

    Has any one experienced issues with iCloud synchronisation and contacts over two or more devices? The primary machine is an iMac running Lion. Address Book was created from vcf file (backup of address book prior to moving to iCloud). iTouch replicates Contacts just fine and matches the Address Book on the iMac. The iPad 2 does not showing only 123 contacts where there should be 200. I have turned off iCloud on both devices thus erasing the iCloud content of both devices and staring from scratch with both devices with identical results. Even turned off iCloud on the iMac and erased the Address Book and rebuilt with the same results. Anyone have any ideas or suggestions? I am going nuts.....

    To follow-up with this issue:
    I ended up performing a security wipe on my device. The security wipe finished, and I was about to reconnect with Exchange when I decided to visit our host's web site to see if they had any articles covering the issues I was experiencing. While they didn't have anything specific, I did find a step-by-step guide to connecting a BB10 device to Exchange... and right there at the end, it said "Do NOT enable memo sync."
    I contacted support, and the rep told me that OS 10 has an issue with memo sync and it can cause all sorts of unpredictable behavior. Now, whether or not this is accurate I can say this: So far, the device is not disconnecting and reconnecting like it was before. Problem is, is this a result of not enabling memo sync, or is this a result of the security wipe?
    I may have overlooked it, but I don't recall reading anything about that anywhere else. I'm tempted to try re-enabling the memo sync to see if everything blows up again. At least that way I can see for myself if the memo sync is a real issue. Of course, perhaps it's an issue with SherWeb (our host) specifically. Hm...
    Anyway, for those that were interested, and for those that may come along in the future with a similar situation, the strange behavior that I first reported is no longer happening. I just don't know if it was a result of a security wipe or a result of not enabling memo sync with Exchange.
    Ian

  • Graphics issue with Jdev and Ubuntu Maverick

    Hi,
    I just upgraded one machine Dell Optiplex 755 to Ubuntu Maverick 10.10 with Java 1.6.0.23 and Oracle JDeveloper 11g 11.1.1.3.0. Since then, my Jdev is not working properly from a graphic point of view. When you start it , it doesn't show all the icons in the console. You have to pass the mouse over them to be shown, and as soon as you minimize/maximize the window, those are hidden again. It's like Java or Jdev are not sending the correct commands to repaint the screen.
    I don't have any similar graphic issue with any other application like openOffice or Oracle SQL datamodeler. But I do have the same issue with the Oracle SQL developer application, the icons are not shown unless you pass the mouse over them and they disappear if you minimize/maximize the window. Jdev and SQL Developer have a similar interface so I think is related with Java and these specific interfaces.
    The drivers of the graphic card, ATI Radeon HD 2400 XT, are up to date and I already tried with different tweakings in the graphical properties.
    Does any of you have any suggestion/solution?
    This didn't happen with an Ubuntu 9.10 and old versions of java and Jdev installed in the same machine.
    Greetings and thank you.
    Edited by: user13698736 on Feb 14, 2011 2:26 AM

    Hello,
    I have changed my graphic card. i mean, replace ATI Radeon by Gforce.
    Thanks

  • Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

    Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

    That's what I would have thought, but even after saving the setting, as soon as I shut down my computer or log out of Mail, it automatically defaults back to 25. It's a bit frustrating.
    Now I just need to figure out how to get rid of those horrible pop-up banners but still have my glass sound and number of emails in the red dot when I get an email...
    These little tweaks are the only thing I HATE about upgrading my OS.

  • I have a the Spring 2011 iMac and I am looking to connect both my Bose Companion 2's with my new Companion 20's together to have one single audio system, any suggestions on how this can be done?

    I have a the Spring 2011 iMac and I am looking to connect both my Bose Companion 2's with my new Companion 20's together to have one single audio system, any suggestions on how this can be done?

    FIxed my problem!
    After years the problem was solved somply!
    Go to System preferences
    Go to Ethernet
    Go to Advance
    Go to Hardware
    The just make the changes like in the pictures below

  • Hi , I suhail khan from india and i am user of iMac system 10,1.These days i am facing the sound enabling issue with my iMac system I am not able to hear sound in my iMac system.So kindly suggest me how to enable sound in my iMac . Please no the needful.

                      Hi , I suhail khan from india and i am user of iMac system 10,1.These days i am facing the sound enabling issue with my iMac system I am not able to hear sound in my iMac system.So kindly suggest me how to enable sound in my iMac . Please no the needful.

    Take each of the following steps that you haven't already tried.
    1. If you've recently plugged anything into the audio-out (headphone) port, plug and unplug it a couple of times.
    2. From the menu bar, select
     ▹ System Preferences ▹ Sound ▹ Output
    Check the settings. The internal speakers should be selected as the output device, the Mute box should not be checked, and the volume slider should be at least halfway to the right.
    3. Look inside the headphone port. If a red light is coming from the port, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a headphone mini-stereo jack of the proper size.Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
    4. Boot in safe mode by holding down the shift key at the startup chime. It will take much longer than usual. You don't have to log in; just reboot as usual (without holding any keys) when the login screen appears. (Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.)
    5. Reset the NVRAM.
    6. Reset the SMC.
    7. Reinstall OS X after backing up all data as a precaution. You won't need your backup unless something goes wrong.
    8. Make a "Genius" appointment at an Apple Store.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the recovery partition, if present.
    *An SSD doesn't need to be zeroed.

Maybe you are looking for